Security Customer Care

Ericson SIMMONDS

Phones : **** **** / **** ****

Email: *******.********@*****.*** / **********@*******.*** EXPERIENCES

Oxfam Haiti

May 2019 to date

Security Manager

Collaboratively develop and maintain context analysis, risk analysis, policy analysis, national safety management plan, incident reporting system and network. To obtain information reliable and for optimal management;

Advising and facilitating security management;

Have good reputational risk management from our programmatic gamble;

Make DPs responsible for security-related assessments in locations where Oxfam has operations and plan to have them for reliable information and for optimum management of operations;

The Security Officer will constantly advise the mission but for non-standard Oxfam managerial decisions, the Country Director will have ultimate responsibility.

Define and ensure the security strategy in the country (national and by area of intervention);

Develop security rules tailored to each area of intervention based on risk analysis and ensure security management at Oxfam's minimum standard;

Prepare and update country and base security plans at least once a year, unless the security situation changes unexpectedly. Make and follow an action plan to implement the measures provided for in the security plan.

Have a crosscutting role on all operations in the country; The person will be in charge of advising and coordinating all safety decisions made by the Country Director (DP);

Have constant relationships to share and exchange security information with locals such as government, NGOs, UN, partners, security platforms, communities;

Advises and assists under the responsibility of the DP the Country Director for the implementation of the strategy and the tools of security management and the team to manage incidents and crises. For security management to be consistent with Oxfam's policy, protocol and security approach;

Develop and facilitate good relations with key stakeholders. United Nations - Minujusth

October 2017 to April 2019

Logistics & Security Officer

Supports senior executives in all aspects of major service contracts;

Prepares requisitions / raises entry forms for service or other actions required in the UMOJA;

Provide demand status updates on a regular basis;

Review cost estimates to assist in budgeting;

Monitors budget estimates and reports on funding allocations;

Maintains updates and ensures the accuracy and completeness of the computer database, recording details of the request, purchase orders, delivery actions and invoicing;

Monitors and reports on the implementation of logistics plans, including asset movements and deliveries, completion of project functions and status of contract amendments as requested;

Coordinates consumables, spare part consumption rates and usage patterns;

Controls and manages the demand and delivery of procurement-related items;

Records contractual actions and monitors activity;

Present a security awareness briefing for new UN, MILOBS, UNPOL staff;

Assumes responsibility for the management of guard forces; Monitors and evaluates the physical security measures of the office and conducts security investigations on facilities and facilities; implements security arrangements;

Assists in providing firearms training in classroom and range preparation;

Help to review the logistical requirements regarding: weapons, ammunition for the range. And other related actions required for the preparation of training courses, exercises and other security exercises;

Help to conduct SSAFE training;

Ensure the training unit to update the training packages;

Provides support in organizing and carrying out security awareness and readiness activities, and provides security orientation to newly assigned personnel, as well as security briefings, need.

United Nations - Minustah

September 2016 to October 2017

Security Team Leader

Port-au-Prince, Delta Camp, Blvrd 15 Octobre

Ensure the smooth running of the call center operations 24/7/365.

Supervise and support the team in call center operations.

Train new radio operators on operational procedures.

Demonstrate leadership, impartiality and dedication to quality work. Identify the team's development needs: for example, "to encourage operators to re-examine their perception of their capabilities.

Maintain a good communication with the staff in the field through radio

(UHF/VHF/HF/Dimetra) or cellphone and respond quickly in an emergency or security situation.

Work closely with all UN Security Officers with good exchanges, and rapidly send them accurate information on all emergencies for a quick response.

Keep records in a database on all vehicle tracking / dispatch during the day in an electronic log sheet and send it to appropriate supervisor in order to the chain of command.

United Nations – Minustah / SSAFE Training

June 2015 to February 2016

Security Trainer

UNDSS – MINUSTAH – WFP Integrated Communication Centers Project March 2013 to August 2014

National Comcen Supervisor

United Nations Office for Project and Services - UNOPS August 2009 to February 2013

Radio Operator

DIGICEL - UNIGESTION HOLDINGS S.A

April 2006 to February 2009

Customer Care Agent

EDUCATION

INSTITUT NATIONAL DE GESTION ET DES HAUTES ETUDES INTERNATIONALES October 2018 to Date: Administration.

CENTRE INFORMATIQUE DE RECHERCHE ET DE COMMUNICATION November 2003 to March 2005: Informatics - Networking & Software. AMERICA ENGLISH SCHOOL AND ENSPANAC

October 2002 to November 2003: Study in English

FORMATIONS PROFESSIONNELLES

Hostile Environment Awareness Training in Nairobi, Kenya - Stay Safe for Security Manager - Access Control - Defensive Tactics - IFAK Training - Basic and Advanced Security in the Field - Microsoft Office: World, Excel, Power Point, Publisher, Corel Draw - Radio Communication Course - Client approaches and Management skills - Customer Care Service - SSAFE and Secure Approaches in the Field Environment - First Aid & Emergency Trauma Bag - Information Security Awareness - Preparing for Shooting - SSAFE Training of Trainers - Information Security Awareness - Prevention Fraud and Corruption - I Know Gender, Etc… COMPTENCES COMPORTEMENTALES

Communication - Compétences analytiques - Influenceur - Établissement de relations - Responsabilité mutuelle - Flexibilité, complexité et ambiguïté - Pensée systémique - Pensée et jugement stratégiques – Vision stratégique - Habilitation - Comprendre les gens - Résolution de problèmes – Bon jugement – Esprit d’équipe – Adaptabilité – Courtoisie – Professionnalisme. COMPETENCES LINGUISTIQUES

Creole: Mother tongue; French: High level; English: High level REFERENCES

Mr. Alphonse NORAMOU

Finance Manager – Oxfam Haïti

Phone : 3447 6475

E-mail: ********.*******@*****.***

Mme. Julie Hélène BAPTISTE

Logistics Coordinator – Oxfam Haiti

Phones: 3151 4408

E-mail: ***********.********@*****.***

M. Joseph Haly GASTON

Security Specialist – World Bank

Phones: +509-****-****

E-mail: *******@*********.***

M. Mackendy JEAN BAPTISTE

Security Manager – Plan Haiti

Phone: 4483 0341

E-mail: ********.************@****-*************.***

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