Manager Property

TRIMAINE ELEY

************@*****.*** C: 510-***-**** Oakland, CA 94609

Summary

Over 10+ years experience as a sales professional with deep breadth of knowledge in property and leasing management. Self motivated professional committed to pursuing a long-term career change in Customer Service relations and or Human Resource. The ultimate team member.

Experience

Advent Properties Inc. Oakland, CA

Leasing Manager & Real Estate Agent

03/2011 - Current

Oversee all leasing-related services including but not limited to: property tours for vacant properties, signage, research of rental markets, pricing of properties, applicant screening, and lease execution.

Responsible for writing all rental postings in AppFolio, ensuring ads are visible on 28+ websites.

Responsible for all rental applicant tracking, scheduling tours, running timely credit/background checks, and oversee maintenance turns.

Perform all move ins and move outs using Happy Inspector.

Respond to all resident inquiries with impeccable written/verbal communication and work cross functionally with maintenance, accounting, and office staff to ensure excellent service.

Responsible for on-boarding and off-boarding team members, creating paperless processes as needed, and improving employee morale by implementing incentive programs.

Build strong relationships with property owners and consistently increase company revenue YOY.

Implemented business strategies to maximize tenant satisfaction and reduce vacancies demonstrating outstanding customer service which is highlighted on Yelp (5 star ratings).

Currently hold California Real Estate license

Equity Residential Berkeley, CA

Leasing Agent & Resident Manager

05/2009 - 02/2011

Responsible for leasing all open apartments in a luxurious high rise on University Ave in Berkeley, California.

Performed all tours for the property, responsible for property maintenance, and resolved all tenant issues in a professional and timely manner.

Coordinated a high volume of appointments maintaining impeccable records of visits and sourcing of prospective residents.

Education and Training

Ashford University Bay Area, CA, United States

Bachelor of Arts in Human Resource Management

09/2010

Activities and Honors

CCRM #02013809

Real Estate License

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