Social Media Office Assistant
Resume:
MORGAN MENARD
Marketing Manager/Coordinator
Gillett, AR 72055
********************@*****.***
Dedicated young professional eagerly pursuing a position within a company or organization allowing my experience gained through education, employment, training, along with excellent interpersonal and customer service skills to benefit and exceed company goals.
Authorized to work in the US for any employer
Business Owner
Southern Duck Lodge & Purehen Duck Calls - Wardell, MO August 2018 to May 2020
As a business owner my job requirements ranged from big to small; book keeping, communication between customers and other business owners, taking product orders and transactions, doing monthly taxes, booking hunts and scheduling customers, scheduling meal plans, cooking meals for 12+ people, cleaning and maintaining lodge, and meeting with our accountant monthly to discuss things we could do to make our business better.
I strived in keeping an A+ customer service reputation and I did just that! I’ve never had one customer in two years complain about their experience at our lodge, we run a 5 star lodge experience and have return customers yearly! Office Assistant/Receptionist
Conway Woman’s Health Center - Conway, AR
November 2017 to March 2018
Checked out patients, rescheduled appointments, scheduled new patients for our four OBGYN doctors, scanned documentation into medical and administration charts using Greenway and Phressia systems, provided excellent customer service when answering phones calls on our switch board system, and assisted the patient with getting them scheduled for the right appointment based off their symptoms or reason for return. Entered data into systems of any patient information
(new insurance, referral charts, medical changes, etc.) that was new or needed to be updated. Collected payments from patients using insurance coding prices or self-pay prices, also checking patient eligibility (working charts) by using insurance websites or call systems to make sure patient is covered before being seen. My daily goal was always make sure our patients felt comfortable during their time with us, always left with a smile on their face, while also maintaining a healthy HIPPA friendly relationship. I encouraged them to to do our online surveys as well, to help the clinic growth by understanding how the patients felt during their appointment with us that way we could improve to help both our company and clients. Marketing Manager/Coordinator
Petrus Chevrolet Buick Cadillac GMC - Stuttgart, AR July 2017 to October 2017
Provided excellent customer service
Managed all social media accounts and websites
WORK EXPERIENCE
Maintained the photography/marketing of all new and used inventory Responsible for training new employees
Sale Associate/Customer Service
Webb's Sporting Goods
January 2017 to July 2017
Provided excellent customer service and had many returning customers Promoted sales of merchandise
Responsible for merchandising, pricing, and inventory Evaluated damaged items for returns
Operated cash register, cash handing, including credit card machine transactions/returns Office Manager and Executive Assistant to CEO
Menard Manufacturing
June 2012 to July 2017
General daily clerical duties
Handled billing, accounts receivables and payables Prepared bank deposits for multiple accounts
Scheduled and set up for sales meetings
Made travel arrangements
Scheduled deadlines for shipments and followed through with shipping companies
(This is a family owned business which I have worked at for several years during breaks in highs school/college.) Office Manager
SmartCool of Arkansas Inc. - Pine Bluff, AR
July 2015 to December 2016
Provided excellent customer service
Prepared daily deposits
Processed payroll, including monthly and quarterly payroll taxes Maintained consumer and business accounts
Answered multi-line phone
Office Assistant
AC Sport - Little Rock, AR
February 2016 to June 2016
Marketed various products offered, including photographing of each product used Greeted customers
Answered multi-line phone and transferred calls to the appropriate department Created and dispensed work orders and invoices
Handled billing and received and applied payments to the correct accounts College in Business Management
University of Arkansas - Phillips Community College - Phillips, AR April 2015 to June 2017
EDUCATION
College in Agriculture Business
Southern Arkansas University - Magnolia, AR
August 2013 to May 2014
High school diploma in Agriculture Science, Medical Honors Graduate Cabot High School - Cabot, AR
August 2010 to May 2013
• 75 WPM (6 years)
• A/P (6 years)
• A/R (6 years)
• EXCEL (5 years)
• FILING (6 years)
• Photography (7 years)
• Microsoft Office Advanced (3 years)
• Adobe Graphic Design/ Logo Designer (3 years)
• Adobe Editing (1 year)
• QuickBooks (5 years)
• Customer Service (9 years)
• Data Entry (7 years)
• Word (9 years)
• Front Desk (6 years)
• 10 Key Data Entry (6 years)
• Accounts Payable (7 years)
• Accounts Receivable (7 years)
• Adobe Creative Suite (3 years)
• Social Media Management (6 years)
• Office Management (5 years)
• Microsoft Powerpoint (4 years)
• Personal Assistant Experience (3 years)
• Bookkeeping (6 years)
• Multi-line Phone Systems (4 years)
• Payroll (5 years)
• Microsoft Outlook (6 years)
• Clerical Experience (7 years)
• Communication Skills (7 years)
• Computer Skills (10+ years)
• Legal (2 years)
• Medical Scheduling (1 year)
• Research (5 years)
• Office Experience (8 years)
• Marketing (7 years)
• Merchandising (5 years)
SKILLS
SKILLS: Microsoft Office, Word, Excel, QuickBooks, PowerPoint, Adobe Software, Greenway Systems, Phreesia, Typing
(75 WPM), A/P, A/R, filing (alpha and numeric) and 10-key by touch ADDITIONAL INFORMATION
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