Manager Customer Service, Strategic Procurement Specialist, Accounting
Resume:
Brandy Wharton
Salt Lake City UT
**********@*****.***
PROFESSIONAL HISTORY
Management, operational and administrative support professional with diverse, cross functional skill set spanning across many industries. Excellent communication skills at all levels of an organization.
Experience in office management, purchasing/procurement, service and manufacturing operations, multi-modal transportation/logistics, project management, finance and human resources. Proficient in all MS Office Applications, Quickbooks and multiple ERP/MRP Systems including JD Edwards, Oracle, ISM/SM Plus, SAP
Experience:
Medline Industries Branch Administrator 2019
Tracy, CA
Provided full administrative support across all departments, reporting to the Director of Operations
Led recruitment, screening processes and weekly new hire orientation events
Provided variey of support for daily operations of medical supply and device distribution organization
Siemens Mobility Strategic Procurement Specialist 2017 - 2018
New Castle, DE
Procurement for locomotive and rolling stock support across multiple commodities
Responsible for supplier contact for material pricing and availability, including alternative/regional sourcing and negotiations to achieve cost and value targets
Cross functional engagement to ensure execution to deliverables, data integrity and timely execution
Direct contact with engineering, commercial finance, project management, logistics and business leadership
Engaged with engineering for MRP clarification and data setup in MRP/ERP system
Supplier relationship development; ensure supplier performance deliverables
Created and managed Purchase Information Record (PIR) report to assist Procurement team:
oSet daily agenda, priorities and focus for Procurement Specialists and Category Managers
oAssign “Out of Service” and “Emergency” demand requirements to meet project needs
oReduced backlog of ~800 lines needing PIR/Material Master information to ~70 daily average
oPrioritize volume spikes to maintain demand to purchase flow and prioritization
Miller Repair Office Manager 2010-2011
Maxwell, NE
Direct customer service for agricultural equipment retail sales and service company
Responsible for financial activities including AP, AR, payroll, month/quarter and year end reconciliation
Provided bid support for owner including research and administrative duties
Shuttle Express Dispatch Agent 2008
Renton, WA
Connected customer requests to available drivers via electronic planning system
Coordinated with customer service to meet customer requirements and volume demand
We Rock, LLC Project Manager 2006-2008
Puyallup WA
Managed financial and construction projects of small business home remodel/resell startup
Provided Human Resource support across the business
Full P&L Accountability; revenue, investment, functional cost control to profit
Obtain all necessary bonds, licenses, permits; local, state, federal tax responsibilities
Managed direct reports of up to 3 crews of 4+ construction employees
Directly led the target profitability and execution of remodel/resell properties; full budget accountability
Managed rigid project turnaround time to market minimizing cost and optimize profit potential
Marine Floats Corporation Operations/Fulfillment/ 2004-2007
Tacoma WA Administrative Manager
Administrative management of marine repair/rebuild/remodel facility
Directly managed the planning, purchasing/procurement, finance and human resource activities
Daily cross functional communication with various teams, leadership and customers
Improved efficiency through process and communication across functions, decreasing rework, improving deliverable to customer
Additional Experiences:
Driver for Lyft in the Philadelphia Metropolitan area
Freelance, independent bookkeeping for small businesses
Industrial operations experience
Dispatch and transportation experience; marine, ground and air
Education:
Colorado Technical University, Colorado Springs CO
Bachelor of Science Degree in Accounting – last GPA 3.85 (re-enroll target 2021)
Associates of Science Degree in Health Administration Services – GPA 3.64
Pierce College, Puyallup WA
Small Business Management Certification
Construction Management Certification courses
Personal/Professional Summary
Success with improving bottom-line financial results, strengthening line management and field support teams and achieving aggressive performance goals
Diverse skill set: operations, finance, fulfillment, logistics and customer service
Self-motivated, self-starter; excellent communication skill set
Customer-centric; measure self and team performance based on customer expectations
Customer and employee retention, new business development
Continual improvement with supplier performance and relations
Contact this candidate