RONETRA JOE

Cell: 337-***-****

adgcx4@r.postjobfree.com

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Opening and closing procedures

Supervision

Team Management

Organization

Eligibility Verification

Customer Service

MS Office

Administrative support

Data entry background

Communication skills

Treatment plans

Sterilization techniques

Billing Adjustments

Account Reconciliation

Healthcare coding competency

Billing procedures

Invoice generation

09/2015 to Current

LEADING HEALTHCARE OF LOUISIANA

Lafayette, LA

Direct Care Professional

Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs. Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes. Developed strong and trusting rapport with each patient to facilitate best possible care and assistance. Ran errands for clients and transported to appointments to maintain wellness and support daily living needs. Provided mental and emotional support to keep clients happy and healthy. Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.

Maintained clean and well-organized environment to promote client happiness and safety. Administered all necessary medications as directed by care plan. Administered personal care to clients within private home settings and championed patient independence and well-being.

Maintained patient hygiene by giving bedpans, urinals, baths and shaves. Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.

Helped clients stay happy and healthy by providing mental and emotional support. Worked to improve patient outlook and daily living through compassionate care. 12/2009 to 08/2012

LAFAYETTE PARISH SHERIFF OFFICE

Lafayette, LA

Office Administrator

Answered and screened calls to answer customer questions. Handled all delegated tasks.

Improved operations by working with team members and customers to find workable solutions. Supported the department by compiling paperwork and taking detailed meeting minutes. Earned reputation for good attendance and hard work. Provided excellent service and attention to customers when face-to-face or through phone conversations. Support office needs.

Replenished office supplies when inventory became low and placed new orders for restocking. Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.

Supported clerical needs, including taking messages, scanning documents and routing business correspondence. Worked with vendors to obtain quotes, negotiate contracts and handle shipments per week. Updated databases with inventory data, verified changes in information and maintained accuracy. SUMMARY

SKILLS

EXPERIENCE

09/2008 to 09/2009

AIMCO PROPERTIES L.P

Lafayette, LA

Assistant Property Manager

Showed units to potential tenants and answered questions about life in community. Secured average of 250 rental agreements each month after developing outstanding relationships with community members.

Implemented business strategies to maximize tenant satisfaction and reduce vacancies. Checked rental eligibility by following AIMCO's verification process. Coordinated general maintenance and major repairs to keep facilities operational and attractive. Oversaw daily operations, maintenance and administration of various properties. Kept meticulous records of all correspondence with residents and tenants. Handled all security deposit refunds.

Negotiated with outside contractors to obtain reasonable fees for Plumbing and Construction work. Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.

Inspected property every month, took pictures and wrote reports regarding findings for submission to Property Manager and Regional Manager.

Checked common areas regularly to keep neat, clean and free of debris. JCPenney- (2018)-(2018) Seasonal Retail Sales Associate Duties: sales, recovery, cashier, stock, credit card transactions Certified Dental Assistant (2000-2005) Front & Back Office Duties: Assist dentist with various procedures, treatment coordinator, scheduler, patient education, medical records, insurance verification, billing, prepare patients for procedures, x-rays, took impressions models, assist various specialist Murphy USA- (2020)-(2020) PT Shift Leader Duties: Cashier, inventory, change sale price tags, change pump hoses, customer service

Unitech Training Academy- (2012)-(2012) Dental Assistant Instructor Duties: prepare instructional plan for students, plan field trips, prepare test, teach students hands on skills training, teach students prepare resume, teach students interview skills, taught the form of dentistry

CERTIFICATION: DENTAL ASSISTANT 04/2000

Advance Career Training, Atlanta, GA

CERTIFICATE: MEDICAL BILLING & CODING 07/2006

Delta College of Arts & Technology - Lafayette, Lafayette, LA ASSOCIATE OF ARTS: BUSINESS ADMINISTRATION 11/2011 University of Phoenix, Lafayette, LA

CERTIFICATION: MEDICAL BILLING 04/2020

American Medical Billing Association, Davis,OK

American Medical Billing Association Member

PREVIOUS WORK EXPERIENCE

EDUCATION AND TRAINING

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