RONETRA JOE
Cell: 337-***-****
**********@*****.***
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Opening and closing procedures
Supervision
Team Management
Organization
Eligibility Verification
Customer Service
MS Office
Administrative support
Data entry background
Communication skills
Treatment plans
Sterilization techniques
Billing Adjustments
Account Reconciliation
Healthcare coding competency
Billing procedures
Invoice generation
09/2015 to Current
LEADING HEALTHCARE OF LOUISIANA
Lafayette, LA
Direct Care Professional
Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs. Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes. Developed strong and trusting rapport with each patient to facilitate best possible care and assistance. Ran errands for clients and transported to appointments to maintain wellness and support daily living needs. Provided mental and emotional support to keep clients happy and healthy. Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
Maintained clean and well-organized environment to promote client happiness and safety. Administered all necessary medications as directed by care plan. Administered personal care to clients within private home settings and championed patient independence and well-being.
Maintained patient hygiene by giving bedpans, urinals, baths and shaves. Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
Helped clients stay happy and healthy by providing mental and emotional support. Worked to improve patient outlook and daily living through compassionate care. 12/2009 to 08/2012
LAFAYETTE PARISH SHERIFF OFFICE
Lafayette, LA
Office Administrator
Answered and screened calls to answer customer questions. Handled all delegated tasks.
Improved operations by working with team members and customers to find workable solutions. Supported the department by compiling paperwork and taking detailed meeting minutes. Earned reputation for good attendance and hard work. Provided excellent service and attention to customers when face-to-face or through phone conversations. Support office needs.
Replenished office supplies when inventory became low and placed new orders for restocking. Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
Supported clerical needs, including taking messages, scanning documents and routing business correspondence. Worked with vendors to obtain quotes, negotiate contracts and handle shipments per week. Updated databases with inventory data, verified changes in information and maintained accuracy. SUMMARY
SKILLS
EXPERIENCE
09/2008 to 09/2009
AIMCO PROPERTIES L.P
Lafayette, LA
Assistant Property Manager
Showed units to potential tenants and answered questions about life in community. Secured average of 250 rental agreements each month after developing outstanding relationships with community members.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies. Checked rental eligibility by following AIMCO's verification process. Coordinated general maintenance and major repairs to keep facilities operational and attractive. Oversaw daily operations, maintenance and administration of various properties. Kept meticulous records of all correspondence with residents and tenants. Handled all security deposit refunds.
Negotiated with outside contractors to obtain reasonable fees for Plumbing and Construction work. Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Inspected property every month, took pictures and wrote reports regarding findings for submission to Property Manager and Regional Manager.
Checked common areas regularly to keep neat, clean and free of debris. JCPenney- (2018)-(2018) Seasonal Retail Sales Associate Duties: sales, recovery, cashier, stock, credit card transactions Certified Dental Assistant (2000-2005) Front & Back Office Duties: Assist dentist with various procedures, treatment coordinator, scheduler, patient education, medical records, insurance verification, billing, prepare patients for procedures, x-rays, took impressions models, assist various specialist Murphy USA- (2020)-(2020) PT Shift Leader Duties: Cashier, inventory, change sale price tags, change pump hoses, customer service
Unitech Training Academy- (2012)-(2012) Dental Assistant Instructor Duties: prepare instructional plan for students, plan field trips, prepare test, teach students hands on skills training, teach students prepare resume, teach students interview skills, taught the form of dentistry
CERTIFICATION: DENTAL ASSISTANT 04/2000
Advance Career Training, Atlanta, GA
CERTIFICATE: MEDICAL BILLING & CODING 07/2006
Delta College of Arts & Technology - Lafayette, Lafayette, LA ASSOCIATE OF ARTS: BUSINESS ADMINISTRATION 11/2011 University of Phoenix, Lafayette, LA
CERTIFICATION: MEDICAL BILLING 04/2020
American Medical Billing Association, Davis,OK
American Medical Billing Association Member
PREVIOUS WORK EXPERIENCE
EDUCATION AND TRAINING