Marketing Executive

Thomas James Harper, MBA

Dallas, Texas

******.******@*****.*** 808-***-****

https://www.linkedin.com/in/thomasjharper/

Business Development Executive & Organizational / Market Scaling Strategist CEO / COO / Vice President

Professional Summary

Entrepreneurial, cross-sector, and innovative executive-level marketer (B2B, B2C) with domestic and international experience leading complex multimillion-dollar business development and expansion endeavors, to include marketing, sales forecasting, new market entry, revenue planning, hub-and-spoke logistics, regulatory fluency, staffing, labor relations, brand communications, and systems optimization – from HQ to the field – in high-profile, high-risk, and/or unpredictable economic settings. Fluent in Spanish and Polish.

Select Achievements & Impacts

Grew Net Profit within Yum! Restaurants International Pacific Rim Division by $1M (8%) each year for five consecutive years (business to business sales transactions in California, Hawai’i, Guam, and Fiji).

Revenue and profit growth at Loomis Fargo & Co in 2011, despite Hawai’i’s economic difficulties following the events of September 11; negotiated opening of first Federal Reserve Coin Terminal in Hawai’i.

Opened 38 new Pizza Hut, Taco Bell & KFC restaurants within four years in the U.S. and Europe.

Successfully negotiated reacquiring of the Pizza Hut brand rights in the country of Fiji.

Led non-U.S. market development and adaptation of diverse American restaurant concepts to mitigate logistical, language, and cultural barriers.

Executive business consultant for marquee franchisee companies in marketing, operations, and business/market development.

Executive Coach / Communications Lecturer / Presentation and Management Skills Trainer Professional Experience

Harper Consulting, Hawai’i & Texas 7 Years (Current) Independent Consultant

• Consulting services relating to acquisition of the franchise and/or ownership rights of Wendy’s Hamburgers, Dunkin Donuts, Burger King, Ben & Jerry’s Ice Cream, and Maui Charter Sailing Company.

• Awarded market rights to operate the Outback Steakhouse restaurants in the State of Hawai’i.

• 3rd Party delivery expert optimizing omni channel revenue in conjunction with controlled risk

• Functional support within the Marketing, Logistics, Human Resources, Development, Operations & Legal Contracts specialties

REGO Restaurant Group 1 Year (Covid-19)

Vice President International

• Global Development of the Quiznos & Taco Del Mar Brands

• 200+ Locations covering Europe, Asia, The Middle East, S. America & Africa

• Functional support to include Operational Excellence, World Class Marketing Strategy, Logistics Optimization, New Market Penetration, Contractual Negotiations, & Human Resource Planning World Franchise Headquarters, LLC dba Subway, Connecticut 1 Year (Contract) Director of Operations, North America

• Ensured operational integrity of 26,000 + Subway franchised restaurants across the United States and Canada, with 15 direct reports and 53 matrixed reports.

• Cross functional optimization of marketing, logistics, quality & assurance, B2B & B2C sales, and development. Executed finance, HR, legal, and R&D departmental objectives via best practice sharing, learning and evaluation, and cross functional team objectives.

• Created and implemented operations programs and procedures, to include 3rd Party Delivery, Remote Order, Catering, Store Design (linear flow), Time and Motion Labor modeling, Franchisee Company Organizational design, and logistics.

• Mama DeLucas brand ambassador and company call center oversight (Subway pizza brand). Yum! Restaurants International, Honolulu, Hawai’i 10 Years Managing Director, Pacific Rim

• Corporate lead for all systems of 13 Franchisee companies, with 200+ restaurant locations to include market development, operational procedures, financial accountability, international Franchisee contracting, staffing, marketing program development and execution, and brand compliance for Pizza Huts, KFCs, Taco Bells, A&Ws & Long John Silver’s throughout Hawai’i, Guam, Saipan, Samoa, Fiji, New Caledonia, Tahiti, The Solomon Islands, Tonga, and all US military base operations on Japan and Korea.

o Revenues exceeding $200 million.

• Project lead on Franchisee development in both new and existing markets; closed sale of 100 Pizza Hut and Taco Bell locations in Hawai’i & Guam from Brentwood Associates to Nimes Capital ($25M to $75M in sales).

• Key liaison between Singapore, Hawai’i, and Dallas restaurant support centers. PepsiCo International, Warsaw, Poland 10 Years

Operations Manager – Pizza Hut, KFC, Taco Bell

Managed and coordinated the opening of 38 new Pizza Hut, KFC, and Taco Bell restaurants, including full P&L accountabilities ($38M annual revenue per location).

Key liaison between directors of operations, development, HR, marketing, finance, and expansive management employees in the field (100+).

Education

MBA, Hawaii Pacific University (Honors, International Business) 2004 B.S. Finance, Northern Arizona University 1989

High School, Punahou 1984

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