Manager Customer

Location:

Brooklyn, NY

Posted:

September 23, 2020

Contact this candidate

Resume:

Name: Rodney Barksdale

*** **** **** ******, *** 4C

Brooklyn, NY 11226

Tel: 718-***-****

Cell: 347-***-****

Email: ********@***.*** and / or ******.************@*****.***

https://www.linkedin.com/in/rodney-barksdale-b1379322

Expert AML Investigator / BSA Analyst /OFAC Sanctions Analyst

Excellent customer service skills when supporting the departments focus on delivering quality customer service.

Supported the compliance applications, systems and services to ensure the bank meets all of its legal and regulatory responsibilities and obligations in connection with Know Your Customer (KYC), Anti-Money Laundering (AML) and fraud detection and prevention efforts.

Encourages achievement of common goals, providing leadership, direction, organization and continuity.

Keen analytical focus with strong research and investigative abilities.

Core Competencies and Achievements

Actimize FSD Bloomberg

HOST Microsoft Outlook Lexus Nexus

HALO Office Word Fiserv – Navigator

Fortent Excel SharePoint

Mantas PowerPoint Outlook

CHIPS FED Wire & SWIFT

Sonar World Check

Achievements

Reduced back-log of Alerts by 50%

Brought company back into compliance with regulatory bodies

Assisted in creation of policy and procedure to respond to and resolve alerts on timely basis

Professional Experience and Achievements

ICICI Bank Ltd., New York Branch May 2019 – September 2019

Manager AML Investigator

Investigated and assessed potential suspicious activity transaction alerts for potential money laundering, terrorist financing, fraud, and other potential illicit activities.

Ensured efficient identification and monitoring of suspicious activities and transactions.

Ensured alerted transactions are handled in accordance with defined procedures that meet standards for both quality and timeliness.

Ensured escalation of alerts are properly handled and documented according to procedures.

Interacted with other departments/lines of business on resolution of issues (ex. Operations Department, Compliance).

Assisted in mitigation and SAR filing of backlog-log of alerts and cases to bring bank into BAU (Business as Usual) status including review of documents previously submitting to confirm validity of such documentation.

Assisted in resolution of banks correspondent banking alerts

When suspicious activity detected, SAR (Suspicious Activity Report) filed with FINCen

Investigated International and domestic wire transfers for suspicious activity.

Conduct EDD reviews on high risk clients

oRe-risk rating clients based upon various transactional activities

oResearching and making determinations for Compliance on automated adverse media alerts.

Perform annual reviews (per risk rating) and conduct EDD on specified client types such as businesses that operate as Third Party Payment Processors including Credit Card Processors and/or Independent Sales Organizations (ISOs)

Analyzed and resolve alerts generated through the company's various economic sanctions / OFAC (Office of Foreign Asset Control) filtering applications to identify high-risk customers such as PEP (Politically Exposed Persons)

Escalate negative finding

Responded and supplied to grand jury requested subpoenas information on a timely basis for litigant accounts and transactions and other relevant documents the subpoena requests. Failing to respond to grand jury request for such records could result in penalties for the the bank. A written letter listing all documents provided is forwarded to the requesting party along with relevant documentation. Documents are submitted to team lead for review before images are made and uploaded to case management system. The grand jury is advised of request for documents where there is no relevant information or transactions in bank in system.

Effectively utilized and operate all tools and technology appropriate to the role (ex. E-GIFTS EDD, Lexis Nexus, Microsoft Office, etc.).

Assisted the Compliance Department with specific projects when needed.

Ensured timely completion of all mandatory training requirements.

Ensured bank bank adhered to applicable governance in regard to AML regulations

Navigant Consulting Inc. New York, NY December 2018 – February 2019

AML Investigator

Research, analyze, and investigate high risk customer/commercial account behavior for potential Money Laundering or Terrorist Financing related suspicious activity in accordance with Bank policies and procedures. Responsibilities include, but are not limited to;

Experience with investigations in correspondent banking

Reviewing triggering activity in SAS or other transaction monitoring systems/reports

Performing Negative Media scan, Worldcheck tools such as Internet search engines and LexisNexis

Retrieving and Reviewing customer documents (onboarding documents, check images, etc.) from Bank systems to support case

Experience with Retail, Commercial Banking and Correspondent banking

Preparing electronic case files with complete and accurate data

Determine whether a SAR should be filed with FinCen for each case substantiating the decision/recommendation

Manage complex cases involving matters such as multiple relationship accounts, tiered and multi-faceted transactions; international wires involving Bank designated high risk jurisdictions, and complex cash structuring schemes.

Partner with Bank staff, as necessary in researching and investigating cases

Make recommendations for closing customer accounts/relationships based on investigation

Work with Team Leader to collate metrics and other data as requested.\

Ensured bank bank adhered to applicable governance in regard to AML regulations

MUFG – Bank of Tokyo New York City, NY July 2018 – September 2018

OFAC Compliance and Risk Analyst

Investigated non-obvious false positives, positive hits, and escalating for further review and approval;

Reviewed and screening trade finance related documents (including red-flags);

Ensuring policies and procedures are adhered to on a daily basis;

Performed loopbacks, and remedial efforts related to daily screening activities;

When necessary, performing analysis and developed a deeper understanding of AML/OFAC requirements and implications.

Assisted in resolution of banks correspondent banking alerts

Point of contact with internal audit and regulators on audit and examination requests.

Assist the OFAC Compliance Officer when needed.

Performed ad-hoc screenings to include vendors, 3rd party payees, etc.;

Performed periodic screening of customers, beneficial owners, and connected parties;

Organized guidance into a clear audit trail, broken down by escalation office and sanctions concern an upload guidance onto a SharePoint site.

Responsible for (1) reviewing prior sanctions guidance dispensed across bank globally; (2) categorizing these audit trails by region and sanctions concern; and (3) uploading audit trail into SharePoint Drive for OCC review.

Administrative type duties (emailing, phone communication, and sanction compliance document uploads) Interacting and working with other sanctions compliance team

Transferring sanctions compliance documents from Word documents to upload to SharePoint and other systems, streamlining documents/processes to manage more effectively.

Citibank, N.A. New York City, NY January 2018 – April 2018

AML Compliance Analyst

•Performed Enhanced Due Diligence (EDD) review based on risk management approach that differentiate based on a customer’s risk profile that starts by taking steps to ensure that an understanding is made of a customer’s business activities and assessing their risk of money laundering i.e. expected pattern of activity, nature of business and identifying location of beneficial owners of account or customers, among other factors.

•Identified and resolved suspicious activity and potential government sanction matches by working with decision assistants to determine further actions on client account status, blocking of funds, and document and report the investigation findings and prepare case files with required supporting documentation (e.g. media search results, copies of statements/checks, results from internal system searches etc.)

•Collected and examined financial statements and documents to identify unusual transaction patterns.

•Conducted research over available bank systems, the Internet and Commercial Databases to arrive at resolution of investigations.

•Conducted investigations on MSBs to determine suspicious activity.

•Write and file Suspicious Activity Reports (SARs) and recommended relationship retention or termination and tracked account closures as required.

•Determine whether a SAR should be filed with FinCen for each case substantiating the decision/recommendation

Carver Federal Savings Bank New York City, NY November 2016 – November 2017

BSA Analyst

Provided guidance on the Bank Secrecy Act (“BSA”) Officer and maintained BSA, Anti-Money Laundering (“AML”), Customer Identification Program/Know Your Customer (“CIP/KYC”) and Office of Foreign Assets Control (“OFAC”) compliance program.

Review alerts generated by monitoring system in relation to customer’s transactions for unusual or suspicious activity. Filed SAR with FinCen, where necessary and recommend account closure or retention.

Documented in bank case management system results of investigation including supporting data

Provided guidance to the retail network branch managers, personal bankers, tellers and other bank departments for CIP/KYC related matters.

Coordinated interaction with Regulators, Board of Directors and Senior Management for KYC related matters.

Perform Due Diligence Reviews for Higher Risk Customers that pose higher money laundering or terrorist financing risks that present increased exposure to the bank.

Performed OFAC alerts review as generated by the interdiction system; conduct 314(a) searches in compliance with the Information Sharing requirements of the USA PATRIOT Act.

Periodically scan customer database against the OFAC list.

Perform 90-day SAR review to determine if continuing suspicious activity occurred

Serve as point of contact on matters that impact an investigation or involve law enforcement contact.

JP Morgan Chase Bank, N.A New York City, NY December 2014 – April 2016

Anti-Money Laundering Investigations Officer

Conducted Enhanced Due Diligence (EDD) risk assessment to identify bank vulnerabilities to money laundering as part of a process to evaluate the banks products, services, customers, entities, types of transactions and geographic locations.

Recommended process changes based on alert generations and updated policy based on such changes. Monitored changed to identify deficiencies and adjust accordingly.

Fully documented all dispositions including supporting data, analysis and rationale for disposition, within the case management system in a timely manner in case management system

Served as point of escalation and Subject Matter Expert to investigators to evaluate and resolve issues around quality and content of investigation and clarified based on AML knowledge and/or procedures for investigators.

Reviewed the work of investigators to ensure investigations meet quality standards and data was accurately collected and documented, including alert, transactions, other supporting documentation and SAR history.

Ensured Know Your Customer (KYC) information; relevant account and transaction data, and any other required information used to assist in the investigation was current and accurate.

Reviewed with investigators any corrections or differences in final disposition, such as date range, dollar amount and SAR rationale performed in the underlying work.

Function as a key contributor to the Team Lead and Operations Manager and demonstrated knowledge of AML issues as well as broader functional knowledge across look-back team.

Interpreted AML risk standards, policies and procedures applicable to cases and make risk based decisions on whether to clear alert, escalate to case and/ or file SAR where necessary based on transaction monitoring results.

Bank of America New York, NY January 2014 – December 2014

OFAC Compliance Specialist

Investigated referrals and arrived at final determination as to whether a subject may be a positive match via World Check, filtering systems and external means.

Created and managed virtual files related to investigations in the case management system with supporting documentation and follow-up with relevant parties to ensure cases are resolved within Service Level Agreements (SLAs).

Undertake detailed research of customer and other data from internal and external sources to make informed decisions regarding proper disposition of cases

Provide support and economic sanctions / OFAC guidance to other business areas.

JP Morgan Chase Bank, N.A New York City, NY July 2013 – August 2013

Project Manager

Create and track audit project plans and develop project estimates.

Collaborate with key stakeholders to define priorities and effectively manage priorities to ensure timely delivery

Directed investigations into audit discrepancies using problem solving techniques to establish root cause.

Provided continuous assessment of resource utilization tasks, while furnishing oversight and guidance regarding process efficiency and schedule adherence.

DF King Inc. Brooklyn, NY March 2013 – May 2013

Investor Relations Specialist

Assist in managing client accounts through questions and concerns, timely response to requests, multitasking and excellent follow through.

Provide support and coverage to client operations and product specialist team

Responsible for ensuring investors meet eligibility and compliance guidelines during the processing of investor-related transactions.

Solicit investor decision on various proxy statements

Wachovia Bank fka First Union Bank New York, NY October 1996 – June 2010

Supervisor – Securities Processing

• Review internal operating accounts for receipt of funds, transfer of funds, etc. to ensure accuracy of daily transactions. Monitor receipt and disbursement of funds via fed wire, ACH, checks, OPS.

• Deposit eligible securities to the Depository Trust Company for collection of income, settlement of sales and capital change activity.

• Receiving physical certificates, reviewing for completeness of information and attachments, matching all related documents, checking files for missing documents, requesting additional information/documentation when otherwise not available, confirming and verifying DTC eligibility,

verifying accuracy of entries, generating deposit slips, submitting certificates to DTC, and recording post delivery asset movement.

• Coordinate conversion and retrieval of shares from book-entry to certificate form and/or submit request for transfer to agent via DTC, exchange of securities due to mergers, acquisitions and spin-offs; process stock splits, tender offers and redemptions.

• Process conversion and retrieval of shares from book-entry to certificate form and/or electronic transfer to transfer agent. Re-register securities from customer/account name to nominee or fiduciary name in order to ensure that all future income and reorg actions are processed in a timely manner.

• Prepared monthly management reports, recording age and movement of securities throughout transfer process via excel spreadsheet and internal computer tracking system.

• Tasked with keeping management informed of ongoing AML/OFAC and KYC issues.

• Assist in the development of and enhancement of AML/OFAC and KYC compliance automation, including reviewing specifications, participating and evaluating through testing and making recommendations. Address and audit or examination findings accordingly.

First Union Bank fka First Fidelity Bank Newark, NJ September 1994 – October 1996

Real Estate Portfolio Management Specialist

Managed commercial real estate, asset recovery relations. Assisted in disbursement process control, ensuring that all funding requirements were met. Interact with sales officers regarding new business opportunities.

Develop strong working relationships with clients, law firms and investment advisors.

Successfully fulfilled all administrative functions as requested by loan administration or regional/divisional managers.

Provided as needed, excel spreadsheets indicating application of principal and interest from loan disbursement until payoff.

The Chase Manhattan Bank, N.A. Brooklyn, NY January 1992 – September 1994

Import/Export & Standby L/C Specialist

Reviewed documentation to ensure compliance with contracts for import, standby, export and credit transactions.

Provided daily issuance amendments, bank charges, data entry, payments, L/C advisory, export confirmations and investigations.

Priortize and organize work to ensure critical tasks are complete, results are timely and performance standards are consistently followed. Minimize exceptions relating to audit, compliance and client complaints.

Identify necessary provisions missing or lacking in the agreements so that the agreements meet the Bank’s standards. Acquired and utilized knowledge of Uniform Customs and Practices for Documentary Credits 500.

Certifications: Graduate of Wachovia Leadership Development Program

EDUCATION:

Pace University - New York, NY

B.S., Business Administration

Concentration: Marketing Management

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