Data Automation, Software Dev, Salesforce Dev, Data Engineering
Resume:
Destiny Vigil
REDWOOD CITY, CA
************@*****.***
LINKEDIN.COM/IN/DESTINYRVIGIL
Professional Summary
Process-driven software development professional with 4+ years’ experience, 10 years total working in the high-tech & health industries. Highly skilled at process development and data automation. Passionate about building software solutions to solve business challenges and enable key stakeholders to make informed business decisions.
Proficiencies
Programming Languages & Frameworks
Python, JavaScript, Node.js, Express.js, SQL, CSS, HTML, Heroku
Analytics
ETL Pipelining, Process Automation, Statistical Forecast Modeling, Tableau
Salesforce
Lightning Components, Lightning Migration, Triggers, Apex, SOQL, Visualforce, API Integration, Declarative Administration, User Permissions Sales Pipeline Management, MQL to SQL to SAL process and lead management, Consultative Sales, Dynamic Listening & Engagement
Experience
Sales Analyst
(Data Automation)
Biocodex Redwood Shores, CA
Jun 2018 – Dec 2019
Technical
● Reduced reporting turnaround by 700% through ETL pipeline automation with Python, Tableau
● Designed and implemented an automated data transformation process, relational database and dynamic dashboard to provide critical insights into Amazon eCommerce business with Python, MySQL, AWS, Tableau
● Improved monthly sales forecasting accuracy with automated implementation of a SARIMAX statistical model in Tableau with Tabpy and statsmodels
● Chosen as one of a five-person transition team to automate manual tasks and train a new team during company restructuring and relocation
Analytics
● Interfaced with diverse cross functional teams to develop/automate forecasting & analytical models
● Worked with stakeholders to determine key conversions & ROI’s; built a custom dynamic dashboard
● Received the highest performance review for US division Salesforce
Administrator (Development & Operations)
Armature Systems Santa Clara, CA
Mar 2017 – Jun 2018 Technical
● Improved sales velocity by over 50% and reduced manual data entry by 65% through automation of sales processes with Apex, SOQL, Visualforce, Lightning Platform
● Simplified and increased accuracy of quoting process by building and deploying custom user interface and external quote pdf server with Apex, SOQL, Visualforce, Lightning Platform, Heroku, Express.js
● Developed and implemented a log processing engine which was used by the engineering team to assist multinational level accounts with JavaScript, Node.js
Administrative
● Reduced technical debt and improved efficiency through migration from Legacy Salesforce Classic to new Salesforce Lightning Platform
Sales Operations Administrator
JFrog
Santa Clara, CA
Sep 2016 – Feb 2017
Operations
● Improved ARR through persistent, methodical, process audits for efficiency and consistency with singular focus on enhancing the customer experience and acceleration of sales velocity
● Built customer trust through timely response and resolution of escalations regarding licensing, billing and technical support
● Coordinated key stakeholders to determine company needs, eliminate redundancy and provide deliverables
Product Advisor & Business Captain
Microsoft
Palo Alto, CA
Apr 2015 – Sep 2016
Sales
● Awarded title “MVP of sales" for highest net sales and net promoter score as rated by customers
● Drove 200% increase in individual customer count through telesales and constant contact outreach Analysis
● Developed reporting dashboard to measure lead generation, conversion rates, and key sales metrics
● Increased team lead generation by 43X, through training initiatives focused on CRM Utilization, lead generation and reporting accuracy, resulting in a 1st place rating within Microsoft for CRM accuracy
Certification
Certified Salesforce Administrator
Jun 2018 – Present
Languages
English (Fluent), Arabic (Conversational), Farsi (Basic) Education &
Education & Recent Courses
University of South Florida
Tampa, FL
June 2008 – July 2010
The Ohio State University
Columbus, OH January 2012 – Jan 2013
International Relations & Middle Eastern Studies
Codecademey
Python Data Analysis with Pandas, Computer Science Javascript Create a Front-End App with React
Data Camp
SQL Learn SQL
Git Introduction to Git
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