Customer Service Front Desk
Resume:
MARIA
DULGHERU
************@*****.***
**** *********** ****, **** **
Dynamic and detail oriented individual with over six years of hospitality and customer service experience. My strengths lie in interacting with the public, upselling products, and dealing with people from all walks of life in a courteous and professional manner. A team player but not afraid to take charge in any situation, I always strive to provide the best possible client care and take great pride in all my work Experience
2015 – 2018
Night Auditor / Super 8, Mississauga
Responsible for nightly financial hotel audit and all guest inquiries and concerns. I also worked regular day shifts and was solely responsible for guest interactions and running the hotel during these times 2013 – 2015
FDA / Quality Inn, Mississauga
Worked independently to check in guests, take new reservations, and handle all front desk paperwork 2011 – 2015
Bartender / LJ’s Bar & Grill, Toronto
Head bartender - responsible for complete bar and inventory management as well as guest relations 2008 – 2011
General Laborer / Apple One Employment, Mississauga Various temporary roles including: customer service, warehouse work, and business administration Education
2017 – 2019
Media Foundations / George Brown College
2016 – 2017
Intro to Marketing / University of Toronto Mississauga References available upon request
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