Customer Service Sales

Alodia B. Aguilar

095********

Pilipog, Cordova, Cebu

**************@*****.***

PROFILE

A highly enthusiastic individual with focused approach and exceptional communication skills seeking for a position of a customer service specialist, and basically utilizing the personal ability to manage both company and client needs. My background includes recent professional experience supporting customer service strategies to accelerate revenue growth and stimulate top business performance. With a solid foundation in the basic principles of customer service, my communication and time management capabilities position me ready to thrive in this challenging and energizing position.

HIGHLIGHTS OF QUALIFICATIONS

•Demonstrate ability to serve as a solid link between customers and businesses.

• Hands on experience in performing technical and non technical services.

•In depth knowledge of conversing sales directory and customer services efficiently.

•5 years BPO experience.

SPECIAL SKILLS

•Customer service oriented skills – Ability to deal with irate customers using excellent interpersonal-communication skills.

•Understands new concepts easily – Quick learner.

•Ability to handle stress.

•Computer literate.

•Demonstrates effective organization, presentation, and project management abilities; well-developed technical skill set.

•Has proper and organized time management.

•Willing to render overtime.

EDUCATION

High School: College:

Medellin National Science and BS Management

Technology School University of the Philippines Cebu

JOB EXPERIENCE: CHARACTER REFERENCES:

Teleperformance (JPMC Claims) Real Tabernero 099********

Eperformax Charmielyn Datoy 099********

The Results Companies Anthony Casio 092********

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