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Assistant Manager

Boston, MA
September 23, 2020

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Tax Seasonal

Pricewaterhouse Cooper LLP July 2020-Present

Proactively assist SALT (state and local tax) team with various aspects of Returns and learning about how PwC works as a business that adds value to clients.

Support research, analysis and problem solving using a variety of tools and techniques. While thinking broadly and ask questions about data, facts and other information.

Produce high quality work which adheres to the relevant professional standards.

Embrace different points of view and welcome opposing and conflicting ideas. Uphold the firm's code of ethics and business conduct.

Business Office Manager

Norwood Healthcare April 2019-June 2020

Perform all billing and collecting task for Private Pay, Medicaid, Hospice and Managed Care. Assists with Medicaid Pending application process as needed.

Facilitates monthly Triple check and weekly A/R meetings/ Supervisor the payroll and assistant positions

Reconcile credit card, audit each resident account for accurate monthly withdrawal of care cost payments

Deposit account receivables through FTNI software/ Process account payable through DSSI weekly

Following new hire/terminates/LOA procedures

Director of Accounts Payable & Payroll

Laurel Ridge Rehab November 2017- April 2019

Weekly payroll for approximately 150-180 employees using Kronos and Harpers software after reviewing missing punch timesheet, wage computation, and any other discrepancies

Processed new hires with background checks (CORI, Sexual Assaults), terminations, yearly 2% pay increases, bonuses, employee benefits, tax information, etc.

Kept track up to 250-300 invoices that are received using company procedure, weekly check runs, vendor statement reconciliation such as credit card and insurance, W9 requests from vendors

Performed general account payable responsibilities, accruals, expense report, month end close, researching invoice discrepancies

Business Office Manager

Golden Living Center August 2016-November 2017

Managed facility census daily to ensure accurately for billing, along with accounts payable, and cost control processes include petty cash, credit card account, reconcile all resident personal needs account

Performed all employee database maintenance, new hires, and termination using Peoplesoft while supervising Scheduler & Payroll position

Collected accounts receivable, cash posting, deposits, and billing for all payor sources.

Advised new admissions with the MassHealth app process and monitored eligibility to ensure payment

Scheduler & Payroll September 2015-August 2016

Answered phone calls, screen for importance and forward messages as appropriate

Created and maintained daily schedules for nursing staff, resolved any concerns/conflicts regarding schedules, policies, time records, and related issues

Processed requests for weekly management reports, schedule changes, FMLA, vacations, holidays etc.


Cast Member (Operation, Usher, Box Office Employee)

Walt Disney World/Cirque du Soleil August 2014-December 2014

Enforce Cirque du Soleil rules and regulation, provide prompt, courteous service to all guests (handling complaint and difficult guests) to ensure guests have enjoyable experiences visiting the theme parks

Screening and collecting tickets for accurate show times, directing guest to their appropriate seats (crowd control)

Ensure guest areas are clean and show ready, operating rides/shows/attractions, and directing vehicles in the parking lot

Student Volunteer

Volunteer Income Tax Assistance February 2014- April 2014

Use IRS provided software to complete high quality assistance to all taxpayers

Interview taxpayer to determine all income, deduction, and allowable credits are claimed to complete taxpayer’s return based on information provided

Identify all returns with the site identification number assigned to the site

Peer Counselor

University of Massachusetts Dartmouth January 2013- May 2014

Provide guidance, support, and direction to the assigned freshman class, assisting with the UNV 101 course and monitoring student’s academic performance overall

Assist student with academic advising, understanding university resources, policies, and regulations

Create monthly newsletters, organize study groups, and provide office support

Resident Assistant August 2011- May 2014

Serve as a resource to students, finding ways to help achieve goals that match their interests

Educate student with university regulations/policies and respond to any need or support in crisis

Cover desk duty in the dorm, signing in guests, checking student bags to increase and uphold community standards

Orientation Leader June 2013- July 2013

Lead group meetings of 50-60 students/family members to provide information on academic policies, residential living, campus tour and activities

Assisted with registration process, check in and out

Informing new students with various campus resources


83 Fuller Street Brockton, MA 02301

PHONE: 774-***-****




Work Ethic

Problem Solving

Team Management

Conversational in Cape Verdean Creole


Microsoft (Word, Excel)

Kronos & Harpers

FTNI Software



Master of Business Administration, MBA

Bridgewater State University

Graduated May 2020

GPA 3.54

Bachelor of Business in Accounting, Minor in Finance

University of Massachusetts Dartmouth

Graduated May 2014

GPA 3.3 Cum Laude


Marie Leonard

Former Supervisor




Omolayo Asaolu

Former Admission Director




Toby Mikki

Former Director of Nursing




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