Pricewaterhouse Cooper LLP July 2020-Present
Proactively assist SALT (state and local tax) team with various aspects of Returns and learning about how PwC works as a business that adds value to clients.
Support research, analysis and problem solving using a variety of tools and techniques. While thinking broadly and ask questions about data, facts and other information.
Produce high quality work which adheres to the relevant professional standards.
Embrace different points of view and welcome opposing and conflicting ideas. Uphold the firm's code of ethics and business conduct.
Business Office Manager
Norwood Healthcare April 2019-June 2020
Perform all billing and collecting task for Private Pay, Medicaid, Hospice and Managed Care. Assists with Medicaid Pending application process as needed.
Facilitates monthly Triple check and weekly A/R meetings/ Supervisor the payroll and assistant positions
Reconcile credit card, audit each resident account for accurate monthly withdrawal of care cost payments
Deposit account receivables through FTNI software/ Process account payable through DSSI weekly
Following new hire/terminates/LOA procedures
Director of Accounts Payable & Payroll
Laurel Ridge Rehab November 2017- April 2019
Weekly payroll for approximately 150-180 employees using Kronos and Harpers software after reviewing missing punch timesheet, wage computation, and any other discrepancies
Processed new hires with background checks (CORI, Sexual Assaults), terminations, yearly 2% pay increases, bonuses, employee benefits, tax information, etc.
Kept track up to 250-300 invoices that are received using company procedure, weekly check runs, vendor statement reconciliation such as credit card and insurance, W9 requests from vendors
Performed general account payable responsibilities, accruals, expense report, month end close, researching invoice discrepancies
Business Office Manager
Golden Living Center August 2016-November 2017
Managed facility census daily to ensure accurately for billing, along with accounts payable, and cost control processes include petty cash, credit card account, reconcile all resident personal needs account
Performed all employee database maintenance, new hires, and termination using Peoplesoft while supervising Scheduler & Payroll position
Collected accounts receivable, cash posting, deposits, and billing for all payor sources.
Advised new admissions with the MassHealth app process and monitored eligibility to ensure payment
Scheduler & Payroll September 2015-August 2016
Answered phone calls, screen for importance and forward messages as appropriate
Created and maintained daily schedules for nursing staff, resolved any concerns/conflicts regarding schedules, policies, time records, and related issues
Processed requests for weekly management reports, schedule changes, FMLA, vacations, holidays etc.
Cast Member (Operation, Usher, Box Office Employee)
Walt Disney World/Cirque du Soleil August 2014-December 2014
Enforce Cirque du Soleil rules and regulation, provide prompt, courteous service to all guests (handling complaint and difficult guests) to ensure guests have enjoyable experiences visiting the theme parks
Screening and collecting tickets for accurate show times, directing guest to their appropriate seats (crowd control)
Ensure guest areas are clean and show ready, operating rides/shows/attractions, and directing vehicles in the parking lot
Volunteer Income Tax Assistance February 2014- April 2014
Use IRS provided software to complete high quality assistance to all taxpayers
Interview taxpayer to determine all income, deduction, and allowable credits are claimed to complete taxpayer’s return based on information provided
Identify all returns with the site identification number assigned to the site
University of Massachusetts Dartmouth January 2013- May 2014
Provide guidance, support, and direction to the assigned freshman class, assisting with the UNV 101 course and monitoring student’s academic performance overall
Assist student with academic advising, understanding university resources, policies, and regulations
Create monthly newsletters, organize study groups, and provide office support
Resident Assistant August 2011- May 2014
Serve as a resource to students, finding ways to help achieve goals that match their interests
Educate student with university regulations/policies and respond to any need or support in crisis
Cover desk duty in the dorm, signing in guests, checking student bags to increase and uphold community standards
Orientation Leader June 2013- July 2013
Lead group meetings of 50-60 students/family members to provide information on academic policies, residential living, campus tour and activities
Assisted with registration process, check in and out
Informing new students with various campus resources
83 Fuller Street Brockton, MA 02301
Conversational in Cape Verdean Creole
Microsoft (Word, Excel)
Kronos & Harpers
Master of Business Administration, MBA
Bridgewater State University
Graduated May 2020
Bachelor of Business in Accounting, Minor in Finance
University of Massachusetts Dartmouth
Graduated May 2014
GPA 3.3 Cum Laude
Former Admission Director
Former Director of Nursing