Sales Store Manager
Resume:
Neha Bhavsar
**, ********* *****, */* Gurukrupa School
Ahmedabad- 380026
************@*****.***
Mobile : 740-***-****
OBJECTIVE
Exploring career opportunities to utilize sales, account management and public interfacing abilities in a challenging business development senior sales management assignment. ACADEMIC DETAILS
Degree/Course Institution Year of Passing Percentage / Grade MBA Gujarat Technological University 2017 72%
BBA Kachchh University 2014 74%
HSC Gujarat secondary and Higher secondary
Board Gandhinagar 2011 80%
WORK EXPERIENCE
Organization Designation Duration
Lynn Pump Pvt Ltd Sales Coordinator Jul 2020 - till date Bharti Airtel Customer Relationship Officer Apr 2018 - Jun 2020 Bharti Airtel Store Manager Sep 2016 - Jan 2018
Idea Cellular Ltd Front Desk Executive May 2014 - Aug 2016 Roles
• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events. Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
Hiring and training sales staff and ensuring staff meet their quotas and goals. Managing budgets for expenses like bonuses, marketing, and travel.
• Meeting Day to day, weekly and monthly targets
Provide service to walking Customers
Up sell and Cross sell of products
• Reaching Sales Targets and Increasing Profit
Direct Corporate and Retail Sales
Meeting Sales and Collection Target month by month Interviewing and Recruiting New staff
Motivate Employees and provide guidance for achieving targets To make reports and mailing to higher Authority
• Providing Customer service
To generate Business for company
Meeting Sales Targets
PROJECT DETAILS
PROJECT : 1
Title : Global country study report on banking sector of Egypt Description : In this project I have studied banking sector of Egypt and also comparison with Gujarat Banking sector. I have also studied STEPLED analysis of Egypt. Duration : 4 Months
Role : Group Leader
Team Size : 6
PROJECT : 2
Title : Summer Internship project report on consumer satisfaction survey on Idea Cellular Ltd of prepaid and Postpaid in Gandhidham
Description : In this project I studied consumer satisfaction of Idea cellular Ltd using Prepaid or Postpaid services
Duration : 45 Days
Role : Individual Project
Team Size : 1
PROJECT : 3
Title : A project report on Rural marketing strategy of Colgate in Kidaana Village(Gandhidham) Description : I create survey of 100 consumers in rural area of Kidana to know rural marketing strategy used by Colgate company
Duration : 6 Months
Role : Group Leader
Team Size : 5
FIELD OF INTEREST
• Volunteer Work
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SKILLS
• Problem Solving
• Time Management
• Self confidence
• Handeling Pressure
• Creativity
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INDUSTRIAL EXPOSURE
Industrial Visit at : Neelkanth Comcast pvt Ltd
Parle-G and Genus Electronic
Implant Training at : Idea cellular Ltd certification training for 7 days NHIP training in Bharti Airtel Ltd for 16 days
ACHIEVEMENTS
• Secure 2nd rank in Debate competition organised by Dr Mahipatray Mehta Akhil Kutch Kanya Kedvani
• Secure 2nd rank in case vortex inter college competition organised by Institute of management and technology
• Secure 2nd rank in elocution competition organised by Arya Samaj Gandhidham
• Received Best Student of the year by DNV College
• Secure 1st Rank in Idea Cellular Ltd Mystery shopping with 99%
• Tally ERP
CURRICULAR ACTIVITIES
• Debate Competition
• Elocution Competition
STRENGTH
• Politeness
HOBBIES
• Cooking
REFERENCE
Mr Romit Robertson
Store Manager
Idea Cellular Ltd
*****.*********@****.***********.***
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DECLARATION
I hereby declare that the above mentioned details are true to the best of my knowledge. gbgb
(Neha Bhavsar)
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