HR and Marketing Customer

Vikas

Permanent Address: City :- Kharar. (Mohali)

E-Mail : **************@*****.***

Mobile No. +919*********

Seeking assignments regarding my job with a growth oriented organization of repute

Skill Set

Team Player Positive Attitude Quick Learner

Result Oriented Relationship Excellent Interpersonal

Management Skills

Since Aug’’13- May ‘’14 Singla Builders & Promoters Ltd. (Mohali) Supervisor

Key Deliverables:

Responsible for identifying the prospects, talk to the client and know about his requirements, keep follow-up, convert that follow up into the business.

Providing solutions to clients about various projects.

Make Presentations about effective use of product and ability to communicate about the product features and benefits.

Understanding clients needs and accordingly customize the business solutions.

Updating existing clients on the product/brand movement and finalize the deal with the clients.

Handling overall business operations for conceptualizing & implementing sound business strategies for accomplishment of inquires targets.

Handling the all interviews department & interviews clients follow up though telephone & dealing in office.

CAREER SKETCH

Since Jan’’12-Dec’’12 Spanco Bpo Services Ltd. (Mohali) Sr.C.S.A

Key Deliverables:

Outbound Postpaid process.

Make a call to customer and Handle customer concern.

Excellent oral and written communication and interpersonal skills.

Excellent problem resolution skills and ability to multi-task in a fast-paced, high volume environment.

Strong system skills and ability to learn, retain and apply large amounts of product, procedure, policy and system information.

Flexibility in responding to change or business needs.

Excellent attendant and punctuality.

Ability to work independently and learn on the fly.

ACCOLADES

Stood 2nd in Quiz contest at school level.2009

Got Prizes in school time for electrical work.2010

Won prizes in cultural events at various school fests.2010

Actively participated in college Tech Fest as Student coordinator.2015

Got prize in college for painting.2015

Got prize in college for singing 2016.

More Activities and Experience

1.One Year Experience from Spice Bpo Services as a C.S.A.

2.One Year Experience From Spanco Bpo Services as a Sr. C.S.A

3.One Year Experience from Singla builders and promoters Ltd.

4.Worked at Architects to 6 Month.

5.Educational exp. From home based tutor (Center from 6th to B.A)

6.2 Year Experience as a Exam Counselor.

7.2 Year Teaching Experience online Platform. (Currently working)

Academic Project

MS Word, Excel, Power Point Presentation, Web Browsing course 6 month.(Kharar)

Tally software Course 3 Month.(Kharar)

Photoshop Course 6 Month.

Core Competencies

Analytical Ability.

High Endurance.

Hobbies

Travelling, Watching news, Read Newspaper. Repair things.

Internet Surfing, Reading books. Painting. Watching Hollywood movies.

ACADEMIC CREDENTIALS

Examination

Stream/Subjects

Board/University

Passing

Year

%age

M.B.A

Marketing & HR

GGSCMT Kharar. (PTU Uni)

2016

73%

B.A

Arts

M.B.U university

2013

70%

10+2

Vocational

Govt.modal.sen.sec.school. (PSEB)

2010

70%

Matriculation

English, Science, Mathematics

Khalsa. Sen. Sec. School,

Mohali. (PSEB)

2008

65%

SUMMER TRAINING PROJECT

Training at Maruti Suzuki company 45 days in Marketing and HR.(Kharar)

PROJECT REPORTS ON

Customer Relationship Management.

Employees Attitude towards Organization.

PERSONAL VITAE

Date of Birth : 1993

Marital Status : Single

Linguistics Skills : English, Hindi, Punjabi.

I, hereby, declare that the information furnished by me is true to the best of my knowledge.

Place: Mohali (Punjab)

Date: - Vikas

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