Michael John Bettini

Career Objective

To bring my experience and expertise in employee management and customer service, as well as my technological skills, into a career as a business manager. Mainly, I am driven to succeed at my current employer but would be proud to continue my personal and career advancement at Duracell.

Qualification Highlights

●The understanding of many different points of view and having excellent problem solving skills.

●Ability to help, teach, or explain ideas and concepts to others.

●Managing time well and possessing the ability to concentrate on multiple projects at once.

●Requesting of additional information or asking questions when necessary to complete tasks or projects.

●Eager to take courses or additional training in order to develop new skills.

Education

State University of New York, New Paltz, New Paltz, NY

Bachelors of Science in General Business

Cumulative GPA: 3.63

Spring 2015 – Fall 2016

Graduation: December 2016

Dutchess Community College, Poughkeepsie, NY

Associates of Science in Business Administration

Cumulative GPA: 3.96

Fall 2013 – Fall 2014

Graduation: January 2015

Mercy College, Dobbs Ferry, NY

Concentration in Computer Science

Fall 1999 – Fall 2001

Iona College, New Rochelle, NY

Concentration in Computer Science

Fall 1998 – Spring 1999

Experience

Wappingers Central School District, Wappingers Falls, NY

July 2012 - Present

Senior Account Clerk/Typist – Accounting/Workers’ Compensation (July 2016 – Present)

Account Clerk/Typist – Payroll/Workers’ Compensation (July 2012 – June 2016)

●Posts to journal or ledger accounts from appropriation, expense, invoice, payroll, receipts, voucher records, and other original entry media;

●Types forms, letters, invoices, vouchers, records, payrolls, judgements, reports, index cards, and similar materials;

●Classifies receipts and expenditures and distributes costs according to a prescribed code;

●Compiles data for the preparation of financial and statistical reports;

●Computes payroll deductions, prepares payroll abstracts, and maintains records of leave time used;

●Verifies and reconciles account balances according to a prescribed procedure;

●Maintains federal and capital project ledgers and tracks grants and multi-phase projects across 15-20 locations. Files appropriate documentation with governmental organizations for funding and reimbursement;

●Makes bank deposits;

●Batches, sorts, indexes, and files mail, bills, requisitions, records, etc.;

●Converts items of information into alphanumeric codes and enters on records for data processing;

●Processes various receivables and payables or may specialize in types of transactions or activities such as auditing, purchasing, medical or other billings, insurance, payroll, taxes, support collections, reimbursements, disbursements, labor and material cost records maintenance, budgeting, statistics, etc.

Digitech Computer, Inc., Briarcliff Manor, NY

March 2012 – July 2012

Billing Representative – Insurance

●Maintained confidential records for a medical transport billing company by calling insurance carriers in order to secure payment of services provided. Filed appeals and reconciled denials on the behalf of patients.

●Trained in following HIPAA guidelines, following claims procedures and timely filing rules.

●Was responsible for impacting an average of fifty claims a day while making myself available for incoming calls and correspondence for eight different commercial and volunteer ambulance companies around the country.

The Mines Press, Inc., Cortlandt Manor, NY

August 2006 – July 2010

National Sales Manager (March 2010-July 2010)

Sales Administrator (February 2007-March 2010)

Commercial Estimator (August 2006-February 2007)

●Responsible for hiring, training and promotion of employees in my and across other departments.

●Maintained a truthful and open line of communication between ownership and other management on the progress and successes (and failures) of my sales staff and my own work. While this may seem redundant, I have found this is lacking in many workplaces. My experience has been that both team and individual professional growth benefit from this open communication.

●Trained office and factory staff, based on varied levels of use (time studies), company systems and procedure.

●Troubleshot customer orders for incorrectly produced commercial business and implemented procedural changes to increase productivity and accuracy and reduce error and wasted capital/man-hours.

●Created and presented complex cost estimates for commercial clients and distributors.

●Authored professional correspondence to customers and vendors.

●Analyzed data for the creation of sales reports for management using ad hoc reporting on custom office programming, Crystal Reports, and Microsoft Excel.

●Rapidly learned and mastered varied computer programs, including Intuitive ERP and CRC Systems.

TruGreen/Chemlawn, Danbury, CT

February 2006 – June 2006

Account Manager

●Suggestively sold lawn and tree care in an outside and inside sales setting.

●Upsold products and services to existing customers.

●Maintained customer account records.

Blockbuster, Inc., Carmel, NY

September 1997 – October 2005

Store Manager (October 2003-October 2005)

Assistant Store Manager/District Auditor (December 1998-October 2003)

Assistant Manager (June 1998-December 1998)

Customer Service Representative (September 1997-June 1998)

●Regional Store Manager of the Quarter: Q2 2004 and Q3 2004

●Developed and implemented strategic marketing plans for business by creating special promotions, writing and designing print and outdoor advertising, and by creating and coordinating incentive based sales building contests.

●Oversaw front-office operations and provided impeccable customer service.

●Responsible for hiring, training, retaining, and promotion of employees, not only in my store but throughout my district.

●Managed all aspects of day-to-day operations of the largest retail store the district for a national video rental store.

●As a management level employee, I was charged with maintaining inventory databases, performing cycle counts and customer account records up to date.

●Graded the performance of stores in my district on how well they kept their records.

●Created budgets and executed them within the standards set by my district and regional offices.

Honors and Affiliations

Member, Alpha Beta Gamma International Business Honor Society, Delta Chapter

April ‘14 - May ‘17

Joe Roberto Alpha Beta Gamma Memorial Scholarship

May 2014

President’s List, SUNY Dutchess Community College

Spring 2014

Member, Phi Theta Kappa Honor Society, Alpha Psi Kappa Chapter

Nov. ‘14 - May ‘17

Dean’s List, SUNY New Paltz

Magna Cum Laude, SUNY New Paltz

Fall ‘15, Spring ‘16

Fall 2016

Additional Skills

●Microsoft Office Suite – Word, Excel, Powerpoint, Outlook and Access

●G Suite application experience

●Experience with Crystal Reports

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