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Manager Support

Location:
Lake Mary, FL
Posted:
September 23, 2020

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Resume:

Katie Berry

Summary:

Extensive background in Human Resources and Recruiting. Taleo Cloud system implementations. Taleo Cloud modules include: Recruiting, Onboarding Transitions, Oracle Business Intelligence reporting. Taleo Cloud configuration and design

Consulting and Talent Management Recruiting. Integrations knowledge Taleo Client Connect, Lawson, Kronos, Salesforce, PeopleSoft, ADP, TalentWise, HireRight and Taleo Technical upgrades for global corporations. Knowledge transfer to system users and creation of training materials. Recruitment and Retention. Human Resource records management. Human Resource policies development and legal compliance. Vendor Integrations and testing. Taleo customization, implementation and upgrade of the system. Configuration and Administration – Taleo Enterprise Edition Current v15.

Education:

Oracle Taleo Certification – Pearson University

Avature HR Certification

Modules – Recruiting, Transitions, Performance, Business Intelligence Reporting

Experience:

Deloitte Mar 2019 - Sep 2020

Solutions Consultant Specialist

Taleo end of life support v17.

Monitored and updated scripts and TCC Imports and Exports via HCM.

Service Now HR Consulting.

Troubleshooting process and system performance incidents to ensure involvement of appropriate parties for resolution.

Manage & maintain all features and configurations within the various active Taleo modules.

Oversee Taleo Onboarding and identify opportunities for improvement.

Supports the deployment of Taleo upgrades and releases.

Review, enter, update and maintain system content including custom correspondence, job templates, pre-screening/disqualification libraries.

BTRG Sep 2016 – Jan 2018

Sr. Taleo Consultant

Reviews and recommends changes to system configurations, including but not limited to: automated tasks, requisition design, hiring manager and candidate user experience, user defined fields and forms, OLF structure, career section design, row level security, requisition and job field template mapping, reporting design, and other areas as needed.

Configures/set-up requisitions to allow for the use of this action.

Creates new and/or modify existing reports in OBI.

Creation of new or modification of existing Career Sections to provide a more streamlined candidate/applicant experience.

Conducts knowledge transfers and provide training for power users of Recruiting, Transitions and OBI Modules.

Assists in creation of testing plans, scripts, and support of end user testing and defect resolution.

Reviews, tests and validates existing Taleo functionality and reports provided by client.

Acosta May 2015 – Feb 2016

Taleo Administrator

Presents any industry best practices on how to best leverage the application and its current functionality and develop a plan to implement the desired recommendations.

Assesses gaps between a) business process, b) Taleo/PeopleSoft data collection and usage, and c) reporting and analysis requirements to determine changes needed to ensure that all three facets support each other; Provide an implementation plan to support your recommendations.

Reviews and recommends changes to system configurations, including but not limited to: automated tasks, requisition design, hiring manager and candidate user experience, user defined fields and forms, OLF structure, career section design, row level security, requisition and job field template mapping, reporting design, and other areas as needed; Provides an implementation plan to support your recommendations.

Configures/set-up requisitions to allow for the use of this action.

Creates new and/or modify existing reports in OBI.

Creation of new or modification of existing Career Sections to provide a more streamlined candidate/applicant experience.

Conducts knowledge transfers and provide training for power users of Recruiting, Transitions and OBI Modules.

Assists in creation of testing plans, scripts, and support of end user testing and defect resolution.

Reviews, tests and validates existing Taleo functionality and reports provided by client.

Grant Thornton Jun 2014 – Feb 2015

Taleo Consultant

Assist with the development, testing, and documentation of all new processes and integrations for Taleo Recruiting, Onboarding a Performance Modules.

Responsible for working to develop system strategies to meet business needs.

Manage Taleo content including custom correspondence and job templates integrated through Taleo.

Create Taleo training documentation and provide Taleo user training.

Configuration and security setting maintenance and knowledge transfer to other users of the HR systems.

Gather, analyze and document business requirements and make appropriate design recommendations.

Provide technical assistance in identification, evaluation, and development of system solutions that meet or improve business standards and practices.

Create and document information for test plans, upgrades & new releases.

Create reports, dashboards, and documents to fulfill basic information requests utilizing Business Intelligence Reporting.

Monitored, corrected and maintained the candidate files through Taleo Client Connect.

UHG Feb 2011 – May 2014

HR Taleo Administrator

Capture and document technical functional and non-functional requirements.

Define acceptance criteria, create use cases and provide guidance to team members to perform acceptance testing.

Perform data mapping between business concepts and technical constructs.

Assess and enhance Taleo Recruiting and Onboarding integrations, analytics/reporting, and data governance in collaboration with other HR functions globally and work with other HR systems.

Responsibly for the creation of custom reports and working with vendors in the creation of such reports.

Deep dive into systems issues and data sets when necessary to identify solutions.

Responsible for Taleo vendor relationship, partner with vendor on support, maintenance, patches, enhancements and upgrades.

Oversees testing of system for upgrades, and implementation of new system upgrades and interfaces with other system and locations.

Oracle (Taleo) Corporation Dec 2008 – May 2010

Taleo Support Analyst

Performed efficient Taleo client incident management via Salesforce.

Analyzed, researched and tested client reported issues to determine build prioritization, possible workaround, or configuration changes.

Served as an internal knowledge resource for other members.

Analyzed and validated issues transferred to Taleo development to determine solutions.

Act as the key point of contact for production issues and in the escalation and resolution process.

Communicate at all levels as a key factor for success utilizing technical documentation, emails, meetings and client updates.

Perform efficient incident management, while maintaining metric quotas.

Utilize knowledge of technologies to make solution recommendations.

Analyze and validate issues transferred to development and offer suggestions on fixes as needed.

HSBC with Superior Staff Resources Mar 2006 – Jun 2008

Contract Recruiter

Recruited 200 employees for 2007 tax season.

Administer benefit information and completed new hire orientation for all new employees.

Reinvented new hire orientation program to include Human Resources information and HSBC resources.

Conduct background checks, reference checks and administered drug screens for all new hires.

Maintain ADP timekeeping and payroll.

Responsible for recruiting efforts; identify recruiting resources, create and place job postings with vendors, screen and interview candidates, maintain applicant tracking system, and assist in recruiting efforts.

Maintain strong relationships through oral and written communications with staffing agencies to fulfill daily staffing needs.

Maintain professional relationship with city, college and community placement offices. Coordinate and participate in job fairs.

Provide feedback to management concerning possible problems or areas of improvement.



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