Administrative Assistant Office

Patricia A. Quintero

** ***** *****

Stoughton, MA 02072

781-***-****

*************@*******.***

Summary

Administrative Assistant with experience in managing all aspects of office administration. Detail oriented with strong communication and organizational skills. Demonstrates success communicating and ability to effectively interact with varying levels of management and external vendors, discretely handles confidential information and manages multiple priorities. Effectively works independently or with a team to complete projects on schedule. Microsoft Office Products - Word, Excel, Outlook, PowerPoint, QuickBooks and Internet savvy.

Professional Experience

Ricci Consultants, LLC, Needham, MA

Administrative Assistant 1997 - 2015

Prioritized regular administrative support in the day-to-day activities for President and staff.

Coordinated calendar management, travel and meeting arrangements.

Answered/screened calls and resolved routine and non-routine questions or requests.

Developed database for clients and prospects and ensured marketing material up-to-date.

Composed emails, letters, memos and routine forms.

Researched websites for new business opportunities.

Processed employee payroll, paid invoices and expenses.

Prepared quarterly and year-end payroll taxes.

Developed tracking system for retrieval of files to and from storage.

Maintained renewal of dues and subscriptions.

Recorded and maintained timesheets and vacation records.

Performed related clerical tasks such as photocopying, faxing and sorting mail.

Purchased office supplies and equipment and established relationships with clients and external vendors.

Worked on special projects as assigned.

Prepared deposits to bank and reconciled monthly statements.

Generated year-end material for accountant –1099 forms and W-2 forms.

Jordan’s Furniture, Avon, MA

Customer Account Specialist 1995 - 1997

Assisted customers to complete sales orders and provided courteous service.

Processed customer checks, cash and credit card transactions.

Greeted and directed customers with enthusiasm.

Operated switchboard during receptionist’s breaks.

Informed customers of delivery dates and scheduled appointments.

Education

Bachelor of Science, Business Management

Northeastern University/Boston

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