Nikunj Gupta

Mobile :- +919*********

Email : adgc7m@r.postjobfree.com

adgc7m@r.postjobfree.com

CAREER OBJECTIVE

To achieve a position which utilizes my knowledge and provides me a platform to innovate, learn new technologies and execute different responsibilities, while significantly contributing to the business needs of the organization.

CURRENT ASSIGNMENT

Organization : (Oghoi IT Company Lucknow)

Designation : Office Executive

deal with clients either by telephone, electronically or face to face

respond promptly to customer inquiries

handle and resolve customer complaints

obtain and evaluate all relevant information to handle product and service inquiries

provide pricing and delivery information

perform customer verifications

set up new customer accounts

process orders, forms, applications and requests

organize workflow to meet customer timeframes

direct requests and unresolved issues to the designated resource

manage customers' accounts

keep records of customer interactions and transactions

record details of inquiries, comments and complaints

record details of actions taken

prepare and distribute customer activity reports

maintain customer databases

manage administration

communicate and coordinate with internal departments

follow up on customer interactions

provide feedback on the efficiency of the customer service process

Key Responsibilities

EMPLOYMENT RECITAL

Organization : Aglowmed Ltd

Company Profile : Aglowmed is a pharmaceutical company committed to manufacture and market “Quality Pharmaceutical Formulations” in the Indian and international markets and has a strong presence in anti-infective, cough & cold, B-complex, multivitamin, anti-inflammatory, haematinics, nutraceuticals and gastro-enterology segments.

Designation:Admin Executive

Territory Handled : Lucknow

Key Responsibilities

Preparing monthly sales reports & coordinate with senior management for Bareilly, Agra & Meerut location.

Dealing with parties for supply goods, processing orders & invoicing

Responsible for GRN rates of goods return, entering them in FACT, settling claims of parties through replacements/credit notes etc.

Preparation of Daily M.D. Branch Report, Daily Sales Report, Daily Generic Sales Report.

Correspondence regarding ex-field staffs, new field staffs & office administration & liaisoning work etc.

Looking after the Office Administration along with Office Accounts.

Interacting with the Depot for Payment Collection, Bill Settlement and ‘F’ Form settlements.

Follow-up with various dealers for payment outstanding.

Generating reports related to sales, stock statement, sales order & missing invoices.

Create, control, and monitor all administrative requirements of other departments.

Coordination with marketing team on daily basis for the sales dispatches reports.

Organization : Radha Rani Sugar Factory

Designation :Operation Manager

Territory Handled : Lucknow

Key Responsibilities

Supervising the work activities related to manufacturing of sugar and Supervision of labours.

Doing market survey for increasing sales and distribution in assign territory.

Prepared all type of manual data like Distribution of Funds, Billing, and Attendance etc.

Liaisoning with the Govt. & Private Sector.

Frequently manage Supply chain Management & operation.

TECHNICAL CREDENTIAL

One Year Diploma In Computer Science from ISCT, Lucknow

SCHOLASTIC & PROFESSIONAL CREDENTIALS

MBA ( Specialization in HR & Marketing ) from Punjab Technical University in the Year 2010

PG Diploma in Environmental Protection Law from Lucknow University in the year 1999

B.Sc. from Lucknow University in 1998

Intermediate from UP Board in 1994

High School from UP Board in 1992

IT SKILLS

Microsoft Office and Internet.

PERSONAL DOSSIER

Date of Birth : 28 July, 1976

Father’s Name : Sri A.K.Gupta

Current Address : C/o Sri S.C. Gupta,Gomti Nagar, Lucknow

Nationality : Indian

Marital Status : Married

DECLARATION

I hereby declare that the above particulars are true & correct to the best of my knowledge.

Date:

Place: Nikunj Gupta

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