Customer Service Information Security
Resume:
Ayman Mohamed Elsayed Desokey
Skype ayman desokey19811111 Email:****************@*****.*** Mob: +971-*********
Dear Sir/Madam,
I have over fifteen years of professional experience in the corporate world with particular concentration in the following areas:
* Business development
* Business Process Analysis
* Credit analysis and underwriting
* Fraud risk & Internal Audit
* customer service
I sincerely believe that my Bachelor degree in finance and accounting from assuit University, my broad based multi-industry and cross-functional experience with Major’s in banking sector like Citi bank and Dubai Islamic Bank makes me a strong candidate for a vacant position.
It has also helped me significantly enrich my leadership, communication and analytical skills as I have managed and led large teams for corporate projects. A combination of the two would make me a valuable asset to a high growth organization.
A perusal of my attached resume will demonstrate that I have proven qualifications that you might require of potential candidates. I have attached a copy of my resume and would like to put forward my candidature.
Looking forward to an affirmative reply
Best regards,
Ayman Mohamed Elsayed Desokey
[Ayman]
[Desokey]
[UAE sharjah qasmiyah area khamis Building]
[****************@*****.***]
[https://www.linkedin.com/in/ayman-mohamed-elsayed-desokey-5bbb321b3]
[I am a well balanced, honest, hardworking, versatile, enthusiastic and highly motivated individual. I have a personal commitment to continually increasing my knowledge and understanding of business in this respect I am eager to learn take advice, seek guidance and listen to the opinions of other]
Skills
Active listening
Time management
Communication
Computer skills
Numeracy skills
Customer service
Interpersonal skills
Leadership
Management skills
Problem-solving
Work experience
[FROM APRIL 2014] – [MARCH 2020]
[Senior credit analyst] / [Dubai Islamic bank, UAE Dubai]
[Review customers loan request review their credit bureau and bank statement and documents validation and calculat eligibility and approve it or reject it or forward for high delegation approval plus review CPV report and company loan proposal ]
[ FROM MAY 2007] – [APRIL 2014]
[Senior Customer Service officer] / [Dubai Islamic bank, UAE Dubai]
[Meet customers and meet their requirement from opening differ accounts type and fixed deposit and cash deposits cheque clearing and after sales request and receive customers complaints and work to solve it and doing sales activity through cross selling and direct selling]
Education
[MARCH 2018]
[Certified fraud examiner CFE] / [ACFE, UAE chapter]
[Course content Fraud detection,prevention and investigation,compliance,fraud risk analysis and assessment internal control and audit ]
[MAY 2014]
[Bachelor of commerce /accounting English section ] / [Assuit university, Egypt]
[Course content including all accounting,management and risk management ]
Activities
[I enjoy a team atmosphere and understand the principles of good teamwork and achieving share aims and objectives. I enjoy participating in discussions, exchange of ideas and the decision making process. I have the ability to remain clam and think clearly when faced with difficult challenging situation I’m positive person with positive energy ]
[Courses attended AML and Compliance courses Information security courses Customer service and sales course Time and stress management courses internal control and forgery document check course ]
[Languages English and Arabic fluent speaking writing listening reading]
References
[Maher taha]
[customer service and sales manager]
[Dubai Islamic bank]
[Rami suliman]
[senior credit analyst ]
[Dubai Islamic bank]
[Email]
Contact this candidate