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customer service

Location:
Olongapo, Zambales, Philippines
Posted:
September 23, 2020

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Resume:

ARFOL ALARCON MANANQUIL

Mobile # : +965-********

Email add : adgc58@r.postjobfree.com

Address : Salmiya, Kuwait

OBJECTIVE:

To be able to learn a job that uses the skills that I have and gives me the opportunity to gain new skills and learn something on it, work under performance management and accrued knowledge and strategy.

Skills and Competencies:

•Experience in Customer service using Greet, Meet and Close technique.

•Willing to assume responsibility, self-motivated, posses a high degree of professional integrity.

•Well-rounded, flexible team player and demonstrated capacity to learn quickly and apply the knowledge effectively.

•Communicate professionally, dealing with diverse interest and levels of authority, develop rapport easily.

•Proficient in using MS Word, MS Excel and Internet Explorer, and Navision system.

PROFESSIONAL EXPERIENCE:

VISUAL MERCHANDISER

DKNY

AL YASRA FASHION CO.

Avenues Mall, Kuwait

November 2008 till Present

•Assist in managing space, stock & seasonal layout, deliver excellent customer service. Monitor out of stock, fast/slow selling lines. Assist in promotions and seek opportunities to maximize sales.

•Follow brand layout guidelines to display merchandise and follow Company Policies & Procedure with regard to housekeeping & presentation.

•Strive to achieve stock loss targets, carry out all loss prevention activities and check for staff awareness of stock loss issues.

•Supervise administrative duties in line with Company Policies & Procedures.

•Identify issues & clearly communicate to Line Manager.

•Using effective and efficient technique of selling & assist and ensure to give 100% satisfaction to the customer’s need.

SALES STAFF TRAINING

KENZO

AL YASRA FASHION CO.

Marina Mall Kuwait

August 2008

•Greet and meet the needs of the customers

•Responsible for filling important documents, reports and records.

•Develop and maintain product knowledge and merchandise and keep the high standards and quality of the company.

•Ensure implementation of health & safety & local legislation at all times of operation

SALES ASSOCIATE

JIMMY CHOO

AL YASRA FASHION CO.

•Responsible to assist the customers need and order.

•Using prescribe & effective technique of selling thru greeting with the customers.

•Follow brand guidelines to display merchandise and follow Company Policies & Procedures.

•Jointly complete daily /weekly / monthly sales reports. & communicate regularly to the Operations Manager.

•Responsible for the proper function and smooth operation of the shop.

•Handling and managing the items.

•Monitoring the items in the store.

•Propose, control and conceptualize the marketing strategy for the monthly sales.

•Checking the accuracy of the stock and preparing monthly inventory.

•Prepares sales report in daily and updating the monthly sales.

•Attend monthly seminar for the new items released.

•Encoding and recording all corresponding invoices and reports of the company.

PRODUCTION CONTROLLER

.(AMERICANA CO.)

BENIED AL-GHAR, KUWAIT

June 10, 2005 to July 15, 2008

•Responsible in taking orders and deliver of the food.

•Check the things needed by the customers or any favors that arises.

•Responsible of giving guest full service satisfaction.

TRAINING AND SEMINARS:

•Youth leadership training seminars.

•Prevention against child abuse.

•Self knowledge, customer motivation and proper speaking.

•Computer literacy.

•Clients care workshop.

EDUCATIONAL QUALIFICATION:

College: BACHELOR OF SCIENCE OF MARINE ENGINEERING

CELTEC COLLEGE

Olongapo City, Philippines

2000- 2001

PERSONAL INFORMATION:

Date of Birth : 03, March 1984

Place of Birth : Olongapo City, Philippines

Sex : Male

Status : Single

Nationality : Filipino

Religion : Christian

Language known : Fluent in Speaking English and Arabic.

Visa Status : 18 visa (Transferable)

Height : 5"11



Contact this candidate