Mental Health Manager

RICARDO ST. PIERRE

*********.******@*****.*** 410-***-****

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PROGRAM COORDINATOR

Detail-oriented and dedicated Program Coordinator with over 7+ years of experience in managing program logistics in the healthcare research industry. Excellent ability to use and maintain medical laboratory facilities, materials, instruments, and equipment. Exceptional ability to handle non-hazardous chemicals. Profound ability to prioritize work tasks, multi-task and maintain focus. Adept in training, account reconciliations, market research, data management, and project management. EDUCATION

University of Maryland Eastern Shore

Major: Sociology, Bachelor of Arts

Graduation Date: May 2016

PROFESSIONAL EXPERIENCE

Lonza

Drum filling Technician February 2020-current

Primary purchasing manager for production and laboratory supplies using the SAP system

Tracks and maintains projects as it pertains to drum production

Partnered with external vendors to field and analyze cost efficient supplies to be implemented in all departments

Handled the set-up of Media finishing lines and Media Filling Machines

Redesigned the standard operating procedures (SOPs)/ Minority Biomedical Research (MBRs)/Forms

Reviewed and signed batch records, Signed off training records

Trained, on-boarded, and benchmarked performance for all entry level new hires

Write and tracks daily deviations reports to promote efficiency and increase accuracy Lonza Internship

Operations Aid June 2019- December-2019

Analyzed data of order history and found false orders leading to false volume

Exported daily data using SQL and made summary sheets as well as elementary analysis using Excel

Communicated with registered merchants and resolved problems to improve productivity

Assisted with the horseshoe crab blood collection process per approved SOP's; Includes setting-up and preparing the collection area, cleaning and preparing crabs.

Assisted in crab blood processing per approved SOP's; Includes all Processing lab assignments – centrifuging, pipetting, sonication, solution preparation, and cleaning and disinfecting the area at the end of the day.

Aseptically handled filled and unfilled collection bottles in and out of bio-safety cabinets (hoods).

Timely and accurately completion of all required paperwork entries per SOP’s. Go Getters

Program Coordinator July 2017 – July 2018

Provide Innovation designed to maximize the independent living and working of Go-Getters’ members.

Provide Community support teams with information on member progress.

Plan, organize, direct, and coordinate the activities of mental health care programs and activities

Make effective recommendations regarding members and other personnel matter.

Take initiative and work autonomously concerning program details and developments; identifying potential issues and resolutions proactively while representing and championing the goals, objectives, intentions and direction of Go Getters. Wicomico County Health Department

Coordination Of Community Services April 2017 – January 2018

Operational Excellence- lead task and multiple assignments by independently providing value-added input into deliverables.

Consulting Skills- Independently managed data gathering and analysis efforts by recommending and designing approaches to tasks.

Communication Skills- Presented ideas articulately and persuasively and demonstrates logical thinking when responding to questions or providing alternative solutions.

Managed day-to-day activities related to developing & executing high-level strategies for space planning. Support execution of strategic planning and workplace projects.

Performed qualitative and quantitative analyses, including, but not limited to, project planning and execution, life cycle acquisition planning and management, risk analysis and mitigation plan development. Wicomico County Board of Education

Program Coordinator / Academic Advisor October 2016- April 2017

Promotes education program by ensuring class schedules and catalogs are available and distributed in a timely manner

Consistently grew business by 25% quarterly by identifying expansion opportunities, developing strategies, and providing tactical business solutions by leveraging new services

Attended community and high school outreach and recruitment events to promote programs and certificates.

Established and maintain contact with various community based organizations to establish opportunities and expand the applicant pool.

Collaborated with various student services departments to develop comprehensive program activities.

Managed and developed academic programs that focus on college readiness and student success University of Maryland Eastern Shore - Graduate Studies Jr Program Analyst January 2012- May 2016

Created monthly reports for all direct development products outlining cost reductions, unit costs, and purchasing volumes.

Developed and established strategic relationships with key suppliers for improved position within each contract.

Executed contracts for materials, equipment and services to ensure fulfillment of contractual fiscal and performance obligations.

Implemented process improvements through release management cycle and execution. Perform process improvements by identifying inefficiencies and opportunities within the organization processes.

Recruited and conducted interviews and developed a new hire checklist to assist hiring managers with on boarding of new employees.

Performed staffing duties such as dealing with under-staffing, terminating employees, and administering disciplinary procedures.

Assisted management, peers, suppliers and internal clients in understanding established procurement policies and procedures, while providing customer satisfaction through measurable results.

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