Medical Front Office Supervisor
Resume:
Tyanna Moody
Georgetown, SC *****
*************@*****.***
Personable, hard worker and leadership professional with over 15 years of experience. Excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Customer-oriented and team player with customer relationship management, conflict resolution, safety protocol, regulatory compliance and time management. Authorized to work in the US for any employer
Work Experience
Supervisor
Pawleys Pediatric and Adult Medicine - Pawleys Island, SC January 2014 to Present
Supervise 5 front office staff in a 5 Dr Medical Practice. Responsible for daily workflow. Interviewer and new employee trainer. Responsible for keeping processes current for reference. Address the needs of staff and Patients as they arise. Oversee Physicians schedules and insure daily coverage and making sure the hospitals know who is on after hour call. Currently rotating nursing supervisor. Attend weekly Quality Improvement meeting to discuss the overall needs of the Practice. Patient Engagement Coordinator. Fill in receptionist when needed.
Checkout Receptionist/ Floater
Pawleys Pediatric and Adult Medicine - Pawleys Island, SC June 2010 to January 2014
Checked Patients in and out of the system accurately and timely. Answer multi phone line. Verify Patient Information, Schedule appts, Verify insurance and Address patient balances and responsibility. Scan insurance cards, drivers license and any other paperwork needed for visit. Collect copay/ded. Prepare end of the day balance. Operate other office equipment. Medical Records Technician
Inlet Cardio Pulmonary and Associates - Pawleys Island, SC October 2004 to June 2010
Prepare medical records requisition for Patients, hospitals, physicians office, legal purposes and disability. Insure consult notes are faxed to primary care offices. Scan charts into EMR system. Medical Records Technician
Georgetown Memorial Hospital/Tidelands - Georgetown, SC February 2003 to October 2004
Prepare Medical Records for Patients and other Medical Facilities. Pull charts for ER and Inpatient records. Retrieve charts from Nurses Station upon Patient discharge. Analyze Patient chart to insure Physician signatures for chart completion. Chart Filing when needed. Education
Bachelor's in Psychology
South Carolina State University - Orangeburg, SC
August 1998 to December 2002
High School Diploma
Andrews High School - Andrews, SC
1998
Skills
• Training (10+ years)
• Receptionist (10+ years)
• Scheduling (9 years)
• Data Entry (10+ years)
• Clerical (10+ years)
• Microsoft Office (10+ years)
• Microsoft Word (10+ years)
• Filing (10+ years)
• Management (5 years)
• Organizational Skills (10+ years)
• Key Holder (10+ years)
Assessments
Personality: Hard-Working — Proficient
August 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: https://share.indeedassessments.com/share_to_profile/ c9d240580f7c94809a5f26ba5048dc13eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
References
Julie Wicker- Previous Admin Supervisor
Phone #843-***-****
Tawnie Turzak- Previous Nurse Supervisor
Phone #440-***-****
David Haseltine, MD- Previous Physician
Contact this candidate