Employee Relations Resources Manager

GLENN A. SHEARER CPHR

****-***–MacKenzie Way SW, Airdrie AB

Phone 403-***-**** Email: ************@****.**

Profile

Organized, deadline-oriented Human Resources professional with over two decades of general and strategic human resources experience. Strong written and verbal communication skills and able to deliver effective (somewhat humorous) presentations to large or small groups.

Skills

oComputer knowledge: Intermediate to advanced Microsoft Office (Word, Excel, PowerPoint, Access, SharePoint), SAP (basic), JDE (basic), PeopleSoft (basic)

oSolid relationship building skills

oGained a proactive perspective regarding conflict resolution principles

oReceived, Top 10 District Manager Award 1992 from Primerica Financial Services

oReceived Productivity Award from the City of Calgary 1989

oLead Glamorgan Community Association into a more self-sufficient financial position through innovative strategies and effective spending measures before retiring from the Presidency in 2002

Work Experience

Jan 2015 to February 2020– Alberta Health Services

HR Advisor – Calgary

o Employee/Labour Relations including collective agreement interpretation and grievance hearings

o Coaching Operations Supervisory and Management teams with HR and strategic advice

o Conduct harassment and discipline-related investigations

o Support a wide variety of programs and focuses

June 2013 to July 2014– Watco Companies

Human Resources Manager, Canadian Region

o Employee Relations and coaching/training of Management team on solid Employee relations principles

o Develop retention/employee relations strategies and Canadianize existing (American based) policies

o Forecast national human resource trends

Oct 2012 to May 2013 – Project work

oAssess and make recommendations to develop and organize HR related programs for clients

oDevelop and implement HR related strategies as needed

Nov 2010 to July 2012 – ESS Compass Group

Human Resources Manager Oil-Sands North region (remote sites in Alberta Oil-sands)

oDevelop and implement new regional processes

oConduct all harassment-related investigations

oLabour Relations and Interpretation of policy and collective agreements for Management team

oStrengthen retention/employee relations strategies through employee engagement and recruiting

July 2009 to Oct 2010 – Shearer HR Consulting

Consultant / Employee Relations/Retention Specialist

oDevelop clientele

oDeliver Color Code personality assessment workshops

oEvaluate Employee Relations strategies plus develop and implement required programs for external clients

oDevelop and deliver HR and Leadership related workshops for clients

Dec 2007 to Jan 2009 - Accenture Inc.

Human Resources Specialist

oExecute all facets of Human Resource Management

oLabour Relations until Call Centre transitioned back to the client (Interpret policy and collective agreement for Management team)

oDevelop retention/employee relations strategies (employee engagement)

oDevelopment of a number of HR related projects (performance cycle workgroup alignment, development of recruiting and retention strategies etc)

Feb 2006 to May 2007 – PRACL (Powell River Association for Community Living), Powell River, BC

Human Resources Manager (Contract)

oExecute all facets of Human Resource Management

oFull cycle, internal/external staffing including front line, medical and Supervisors.

oOversee or conduct disciplinary and harassment-related investigations

oLabour Relations and Interpret collective agreement for Management team

oEnsure all employment and human rights issues were adhered to within daily operation

oDevelop retention/employee relations strategies

oForecast human resource trends for policy development

Oct. 2002 to Nov 2007 - Shearer HR Consulting, Calgary, Alberta

Owner / HR Consultant

oDevelop clientele

oAssess and make recommendations to develop and organize HR programs for clients

oDevelop and implement HR related programs and processes as needed

oDevelop and deliver HR related workshops for clients which included Not For Profit organizations, FCC and Central Alberta Western Economic Diversification

1998 / 2002 Glamorgan Community Association, Calgary, Alberta

President

oSenior Manager of 15 employees

oRecruit, train and help coordinate the duties of 14 Directors who oversee numerous other volunteers

oCarry out performance appraisals, employee recruiting, develop then update policy and procedure manuals and job descriptions when necessary (reviewed annually)

oOversee all other administrative and HR duties to ensure the smooth daily operation of the association

oOrganize and chair general (monthly) meetings

oSpokesperson / liaison between The Association and all levels of government and media.

Professional Development

oColor Code personality assessment certified trainer

oHuman Resources Certificate. Mount Royal College

oMarketing and Management. SAIT

oCSTS, OSSA, Advanced Food safe, First Aid

oNon Violent Crisis Intervention Certification (CPI)

oAttended conferences and seminars on various programs including DISC, Myers Briggs, Color Code personality assessment, Screening, Employee Burnout, Conflict Resolution, Employee Volunteerism, Risk Management, WCB Regulations, innovative retention strategies and many more.

Affiliations

oMembership with CPHR Alberta (CPHR)

oMembership with Human Resources Certification Institute (HRCI)

oAffiliation with Federation of Calgary Communities 1997 - 2006

oCalgary Rockies /Calgary Titans Soccer/NSD Soccer Club in a coaching capacity since 2003

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