Office Sales
Resume:
Cynthia R. Holcombe
P.O. Box ***
Limon, CO. 80828
*****.********@*****.***
Executive Summary:
Ÿ Thorough understanding of MS Office Suite, Lotus Notes, E-One, CORE, Seltec, CSX, Norfolk Southern, and Trainspotter Software for Rail Shipment Tracking.
Ÿ Strong background in all phases of Business Administration, Strategic Operations, Planning and Logistics, Data Entry and Reporting, Accounting and Purchasing, Budgeting and Cost Control, Payroll Administration, Project Coordination, and Quality Assurance.
Ÿ Well-organized and efficient..
Ÿ Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success.
Experience: Royal Furniture
Hoover, Alabama
Office Manager
Ÿ Planned budgets and authorized payments and merchandise returns.
Ÿ Monitored sales activities to ensure that customers received satisfactory service and quality goods.
Ÿ Directed and supervised employees engaged in sales, inventory- taking, reconciling cash receipts, and in performing services for customers.
Ÿ Coordinated the activities of clerical personnel. Ÿ Analyzed office operations and procedures, such as typing, bookkeeping, preparation of payrolls, flow of correspondence, filing and the requisition of supplies.
Ÿ Evaluated office production, revised procedures and devised new forms in order to improve efficiency of workflow.
Ÿ Reviewed clerical and personnel records to ensure completeness, accuracy and timeliness.
Ÿ Prepared activities reports for guidance of management. Ÿ Prepared organizational budget and monthly financial reports. Ÿ Instructed staff on how to handle difficult and complicated sales. Ÿ Estimated consumer demand and determined the types and amounts of goods sold.
Ÿ Reviewed inventory and sales records to prepare reports for management and budget departments.
Ÿ Inventoried stock and reordered when inventory dropped to a specified level.
Argos Cement/Lafarge Cement/SRM Aggregates
Pelham, Alabama
Bulk Logistics Coordinator,Logistics USEMasonry
1996 to 2012
Dispatcher,Logistics Rail Coordinator,Office
Manager
Ÿ Held multiple positions throughout career as company was sold and bought multiple times.
Ÿ Signaled drivers or engineers by hand to give directions in positioning trucks and railroad cars for unloading. Ÿ Performed system life-cycle cost analysis, and developed component studies.
Ÿ Relayed work orders, messages and information to and from work crews, supervisors and field inspectors using telephones and two- way radios.
Ÿ Arranged for necessary repairs in order to restore service and schedules.
Ÿ Ensured timely and efficient movement of trains according to train orders and schedules.
Ÿ Recorded and maintained files and records of customer requests, work and services performed, charges, expenses, inventory and other dispatched information.
Ÿ Determined types and amounts of equipment, vehicles, materials and personnel required according to work orders and specifications. Ÿ Office services included personnel, budget preparation, control, housekeeping and special management studies.
Ÿ Studied management methods in order to improve workflow, simplify reporting procedures and implement cost reductions. Ÿ Analyzed record keeping systems, forms control, office layout, personnel requirements, budgetary requirements and performance standards to create new systems and revise established procedures.
Ÿ Tracked all service failures, determined root causes, and administered vendor performance scorecards.
Ÿ Managed rail deployments for various locations, monitored progress, and expedited shipping processes.
Ÿ Worked closely with carriers to develop logistical procedures and dispatch all loads for the Southeast.
Ÿ Collaborated with QTS Web Tracking Service to coordinate shipping and overcome rail delays.
Ÿ Generated weekly status reports, administered billing, and kept track of inventory for the AC&A's.
Education: American Intercontinental University
Online College
Drury University
Springfield, MO
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