Manager Sales

MICHAEL A. PIASECKI

**** ******* ****** • HONOLULU, HI 96821

808-***-**** • *******.********@**.***

Career Objective

To play an integral part in a successful organization that will offer me the opportunity to utilize my diversity of education, industry experience, and level of commitment to its fullest Employment History

09/17 – 09/20 Marriott Waikiki Complex Sales Manager, Catering Honolulu, HI

• Interacts effectively with sales, culinary, vendors, competitors, local community, catering associations and other hotel departments within complex in order to maintain guest satisfaction

• Contacts and closes local catering and corporate business and confirms details are turned over properly level in a timely fashion for quality service delivery

• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives loyalty by delivering service excellence throughout each guest’s experience

• Achieves catering revenue goals by actively up selling each business opportunity to maximize revenue and maintaining relationship with clients

06/14 – 09/17 Sheraton Waikiki Restaurant Sales Manager Honolulu, HI

• Orchestrates menu development based off of current trends, seasonal considerations and guest preferences for large groups and beverage menus to maximize sales

• Increase steady repeat business with large groups resulting in exceeding sales goal year over year

• Accountable for negotiating menus, spaces, and pricing with clients and creating contracts for events

• Actively negotiates prices with vendors by hosting launch parties and creating beverage promotions resulting in visibility within the communicate and better beverage cost 03/13 – 06/14 Sheraton Waikiki Restaurant Manager-Multiple Honolulu, HI

• Opened a new restaurant, developed strong business and marketing plans, training manual, and assisted with the menu development

• Drove profits for room service by launching innovated menus: iPad menu, amenity website, three tier breakfast and dinner menu, suite parties

• Opened an amenity store including operation set-up and negotiated products vendors 03/12 – 03/13 Sheraton Waikiki Assistant Restaurant Manager Honolulu, HI

• Actively assisted General Manager in the supervision of daily operation to achieve sales and financial goals

• Ensured maximum customer and associate satisfaction by maintaining GEI and Starvoice scores

• Responsible for the hiring, training, and supervision of the associates

• Assisted with development and managed promotional parties for multiple venues 06/11 – 03/12 Sheraton Waikiki Working Supervisor Honolulu, HI

• Actively set an example and provided guidance for team, ensuring Starwood service standards are maintained

• Maintained visibly on the outlet floor during service and solicits feedback from guests and customers resulting in higher guest satisfaction

• Represented brands in various promotional opportunities and other community events to increase sales

• Effectively organized and executed large events through clear communication and strong leadership Education

Johnson & Wales University Charlotte, NC

Bachelors of Science in Sports/Entertainment & Event Management 05/09 Concentrations in Food and Beverage Management, and Sports Management 05/09 References Available Upon Request

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