Social Media Sales

Grant Reffell

*** * ******** ** ● Palatine, IL **067 ● 847-***-**** ● Email: **********@*****.***

SUMMARY OF QUALIFICATIONS

Performance driven Director who communicates, leads, and collaborates productively with all levels of personnel, relying on excellent interpersonal skills, outstanding customer service and solid expertise in management. Consistently exceeds goals with proven leadership skills, business acumen, and clinical expertise.

Key competencies: Problem solving/decision making expertise, highly effective and robust people skills. Excellent time management. Exceptional written, verbal, presentation, and management skills. Autonomous when needed, collaborative in a TEAM setting. High-value personal qualities: effective strategy developer, persuasive influencer, resourceful, productive and natural networker, organized, tenacious, highly independent, self-confident, self-starter. In-depth knowledge and experience with: Orthopedic, Pain Management, Outpatient Physical Medicine, and Preventative Healthcare.

Proficiency in Microsoft Word, Excel, and PowerPoint PROFESSIONAL EXPERIENCE

CoreWellness Medical, Deer Park, IL

Marketing, Sales & Human Resource Oversight January 2014- Current

• Top producer and proven leader in a clinic consisting of integrated medical and allied professionals including clinicians (MD, DC) and mid-level practitioners (FNP).

• Boosted clinic revenue by 28% in first year through sales and business development efforts

• Creatively found/closed new opportunities. Met and exceeded sales targets annually.

• Business and Market development: Expanded territory presence by fostering relationships, building broad and deep networks. Allied and built rapport with cross-functional partners (eg. primary physicians, neurosurgeons, orthopedists, pain management clinics, community service providers, hospitals, KOL’s, and local businesses). Increased customer acquisition and retention by creating thorough customer profiles while overseeing social media and related digital platforms.

• Converted warm leads to closed sales with high conversion rate percentages (frequently in excess of 78%)

• Cash services percentage increased by 22% over two years, resulting from overhaul of conversion process and marketing methods for cash services (musculoskeletal, primary care, anti- aging, neuropathy, regenerative medicine, and bioidentical hormones).

• Operations oversight, strategic planning, staff mentoring and development, financial reports review, driving best practices and marketing, disease-state education, and business plan review.

• Forged and maintained relationship with Northrop Grumman Aerospace and Defense system to provide safety and health lectures focusing on ergonomic and biomechanical issues for staff in Palatine, IL as well as UPS hub facility. Personally acquired these groups through networking efforts.

Healthsource Deer Park

Lead Clinician, Educator January 2007 – January 2014

• Finished # 3 in the nation Franchisee of the Year out of 423 clinics

• Clinic of Excellence Winner, Ranked #4 in Nation, out of 402 clinics

• Directed and managed internal staff and network of 8 local and national-market agencies/consultants.

• Increased territory presence and overall clinic revenue through close and extensive networking with UPS local hub in Palatine, IL and its safety division. Helped implement safety protocols for its packers and drivers specific to gait and foot biomechanics. Also coordinated and presented Health and Safety related projects for other area businesses

• Provided exceptional clinical care to patients both in primary spine care and joint care (knees and shoulders)

• Managed care of patients by performing physical examinations, hands-on treatment, creating narrative reports, and delegating short/long-term treatment plans.

• Designed, reviewed and lead educational forums for staff and patients. SKILLS & PROFICIENCIES

Microsoft Office Products: Word, Excel, and PowerPoint SELECTED COMMUNITY SERVICE

Lake Zurich Chamber of Commerce

Barrington and Long Grove Rotary Club.

American Red Cross Protect Your Back Program Instructor Nationally Ranked Competitive Swimmer (undergrad)

Contact this candidate