Anderson Faustino
***** * **** *** *** **** Gulf Shores, AL 36542
************@*****.***
OBJECTIVE
Business professional seeking a position in HR/management to work in a dynamic environment that enables me to utilize my knowledge and progress professionally and personally. EXPERIENCE
First Baldwin Insurance, Gulf Shores, Al— Account Manager June 2020- PRESENT
-Build relationships with customers, prospects and referral sources to produce new policies and accounts.
-Maintain and strengthen relationships through phone calls, personal visits and follow-up.
-Develop thorough knowledge of market appropriate products and services to provide sound risk management advice and educate clients on their insurance options.
-Offer superior customer service with the goal of exceeding customer expectations. Jann’s Pharmacy, Tuscaloosa, AL— Licensed Pharmacy Technician January 2020 - June 2020
-Receive written prescription or refill requests and verify that information is complete and accurate.
-Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
-Prepare and process medical insurance claim forms and records.
-Price and file prescriptions that have been filled.
-Establish or maintain patient profiles, including lists of medications taken by individual patients.
-Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
-Documenting/Recording Information.
-Updating and using relevant knowledge.
-Evaluating Information to determine compliance with standards.
-Analyzing Data or Information.
Onin Staffing, Tuscaloosa, AL— On Site Supervisor
August 2018 - September 2019
-On-Site Staffing Supervisor (Phifer Wire)
-Certified Forklift Instructor
-Subject Matter Expert (WBL and CORE)
-Career Fair Recruiting
-HR Administrative Assistant (ZF Industries)
O’Reilly Auto Parts, Tuscaloosa, AL— Auto Parts Sales Representative March 2017 - May 2018
-Listen to and resolve customer complaints regarding services, products, or personnel.
-Provide staff with assistance in performing difficult or complicated duties.
-Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.
-Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
-Examine products purchased for resale or received for storage to determine product condition.
-Inspecting equipment, structures, or material.
-Operating vehicles, mechanized devices, or equipment handling. Galettes/The Bear Trap, Tuscaloosa, AL— Bouncer
September 2014 - March 2018
-Lock doors and gates of entrances and exits to secure buildings.
-Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
-Respond to medical emergencies by administering basic first aid or by obtaining assistance from paramedics.
-Circulate among visitors, patrons, or employees to preserve order and protect property.
-Warn persons of rule infractions or violations, and apprehend or evict violators from premises.
-Making decisions and problem solving in a team setting.
-Resolving conflicts and negotiating with others.
-Establishing and maintaining interpersonal relationships.
-Interpreting the meaning of information for others.
-Assisting and caring for others’ wellbeing while on premise. Hibbett’s Sporting Goods, Gulf Shores, AL— Retail Associate March 2012 - May 2014
-Compute sales prices, total purchases, and receive and process cash or credit payment.
-Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
-Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
-Describe merchandise and explain use, operation, and care of merchandise to customers.
-Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
-Selling or influencing others to purchase sporting good products.
-Establishing and maintaining interpersonal relationships.
-Interacting with computer software to make sales, check pricing, incorporate discounts.
-Performing general physical labor such as carrying or lifting 50 lbs or less. US Air Force
January 2013 - January 2019
AFSC:2A551 C-130J Tactical Aircraft Maintenance Keesler AFB Biloxi, MS 403rd Aircraft Maintenance Squadron
CERTIFICATIONS
Licensed Health and Life Insurance - October 2019
Licensed Property and Casualty-September 2020
OSHA Certified Forklift Trainer - August 2018
Licensed Pharmacy Technician - February 2020
SKILLS
-Coding
-Data Analysis
-Management
-Teamwork
-Leadership
-Customer Service
-Communication
-Interpersonal Skills
-Attention to Detail
-Advanced Computer Knowledge
LANGUAGES
Fluent in English and Portuguese (Brazilian Dialect). Proficient in Spanish. EDUCATION
American Military University— Business Analytics
September 2018- Present
Currently in my junior year, planning on graduating by Fall 2021. Gulf Shores High School, Gulf Shores, AL
August 2008 - May 2012
Graduated high school with a 3.2 GPA while balancing honor marching band, scholars bowl and choir.