Christine Ramirez

Cell: 832-***-****

adgbt5@r.postjobfree.com

PROFESSIONAL PROFILE

Senior Administrative Assistant, offering diverse experience in the following:

● Proven experience and specializing in office information supervision and working with different levels of management and executive administration.

● Excellent computer skills in MS Office Suite, Adobe Creative Suite CS3, Concur, SAP

● Highly organized and detailed oriented, thorough in completing multiple tasks within established procedures and time frames to meet critical deadlines.

Personal Strengths: Willing to take on challenges, open to change, seasoned in problem solving, experienced in a fast-paced service environment, and interacting with individuals of different nationalities and cultures. EXPERIENCE

MGC Inc. Houston, Texas 9/2015 – 4/2020

Service Coordinator

● Identified opportunities to grow the division with new and existing clients.

● Processed monthly expenses, including receipt analysis, expense verification, and invoice approval.

● Helping the Service Manager to develop and maintain long-term relationships with accounts, suppliers, and customers by creating 100% customer satisfaction.

● Responsibly scheduled and coordinated service technicians for work in progress for repair and service jobs with customers and internal departments.

● Managed a high volume of domestic travel planning.

● Constantly up kept maintenance and service schedules/contracts with key customers.

● Frequently assisted the Safety Director in implementing DISA, NABSC, NASAP drug and alcohol testing of employees and background checks as needed to comply with site entry policies.

● Confirmed weekly TASC cards are being filled out by techs and their helper so that MGC is following internal and customer safety programs.

● Set up and kept record of technician’s site training at Safety Councils in Texas and Louisiana making sure to schedule training before it becomes expired.

● Studiously created sales orders and purchase orders for the department in the bid and purchase order log.

● Ordered material and subcontractor services needed to conduct job/s.

● Helping to make sure clients receive requested products and services in a timely fashion dealing with supplier’s stock availability.

● Assisted the Service Team Manager in pricing from vendors and quotes.

● Setting up appointments for the manager to meet with customers for potential work.

● Thoroughly maintained and updated marker boards on scheduling, opportunities, bid work, follow up, and service/maintenance contracts.

● Worked with the Safety Director to maintain memberships with key contractor and supplier management and safety associations.

● Worked with customers and service technicians making sure all personal information and safety training is provided for plant or site entry.

MAN Diesel & Turbo North America Inc. Houston, Texas 6/2005 – 10/2014 Assistant Office Manager/ Executive Assistant

● Assisted visiting executives and upper management on the day to day duties and operation of the Houston hub and projects or trade shows in the North American region.

● Created sales orders and purchase orders for the service and workshop departments as requests flow in and assisted regional and offices abroad in the same.

● On call for assistance for visiting executives, upper management, superintendent engineers, and work crews on weekends and evenings or when necessary.

● Organized meetings and meeting material, substantial Outlook calendar upkeep for the Director.

● Placed spare part orders with internal offices abroad and liaised closely with our MAN office, custom brokers and freight forwarding companies in the customs clearance/shipping of freight to meet critical and crucial deadlines.

● Ordered material and subcontractor services as needed to conduct job/s.

● Over saw the daily duties of four administrative assistants reporting to the office manager.

● Expedited and interacted with the U.S. Navy and U. S. Coast Guard on government requisitions and contracts according to their procedures and requests.

● Received purchase orders in SAP and coordinated their release in the system for all departments.

● Approved and processed invoices for payment and expense reports as needed for the department in the Concur system.

● Made all meeting minutes and distributed them.

● Collected tax exemption forms from customers on service and spare part orders.

● Designed, created, and composed copy of 4 color process brochures, flyers, invitations, and promo items as required by an elaborately detailed corporate design manual updated annually.

● Made extensive travel arrangements domestic and abroad for visiting executives and personnel on a day to day basis for colleagues in the technical service department and workshop. Checked with the IT department if our cellphone plan has coverage in the city or country of travel.

● Arranged the renewal or acquiring of passports, visas, prerequisites for meetings or labor outside the US.

● Worked with ship agents and superintendent engineers making sure all personal information and safety training is in order for ship boarding and site entry at power plants.

● Coordinated the move of personnel and their families from hubs abroad transferring to our Houston office. Set up and furnished an apartment for a six month stay before they move into their permanent home.

● Assisted the CFO and Director in debt collections working in partnership with corporate attorneys.

● Assisted Human Resources in collecting information and distributing information for our hub.

● Produced for with the CFO and Director power point presentations for corporate meetings

● Planned and coordinated catered social/office events, trainings, and meetings. EDUCATION

The Art Institute of Houston Houston, Texas 8/2003 – 3/2005

● Member of the National Vocational Technical Honor Society Rice University Houston, Texas 8/1996 – 5/1997

Sam Houston High School Houston, Texas 5/1996

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