Food Safety Sales
Resume:
Noelia Dubon
**** ****** ***, ***** ************, VA, 23237
Skills Profile
Bilingual/Microsoft Office Expert/ Customer Experience/Project Management/Shift Supervisor/Quality Assurance Monitoring/Time Management/Effective Problem Solving/Data Entry SME/Trainer/Procedure Documentation/Excellent Communication Skills/Expert with Microsoft Power Point & Microsoft Word/Excellent Microsoft Excel & Microsoft publishers/Top sales performer/ CDK expert/ Clerical support/ Administrative support specialist Experience:
Pollo Campero Restaurant - June 2015-February 2018 Cashier/Training Shift Supervisor
Complete weekly up training with employees
Inventory Management
Coach and Develop employees
Train new hires
Facilitate Monthly Team Meeting
Create weekly employee schedules
Serve as back up restaurant manager
Food Safety Inspection
Quality Assurance for food safety
Provide world class customer experience
Facilitate Team Contests
Facilitate Team Outings and Volunteer events
Report creation (manual, system generated and ad hoc)
Administrative duties
Maintained Procedure documentations for restaurant 2
CMA Colonial Chevrolet - November 2019 - Present
Service BDC/ Backup advisor
Researched, calmed and rapidly resolved client conflicts to present loss of key accounts
Product Sales Cross-sold services at a rate of 30%, upgrading customers to different plans and service packages
Customer interface greeted customers upon entrance and handled cash, check and card transactions
Assisted customers over the phone regarding store operations, product, service questions, promotions and orders
Create service department appointments
Organized work records and filed all ROs
Serve as a backup advisor closing ROs and ordering parts/tires
Work monthly SSO list encouraging customers to come back to our store
Daily deposit and closing daily ROs (Warranty, Internals, Maintenance plans)
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