Quality Data
Resume:
CURRICULAM VITAE
Pankaj Kumar Pokhariyal
*** *********** **** ******* **** Place, New Delhi 110066.
************@*****.***
Professional Goal:
To work in the organization, which gives me plenty of opportunity to learn and grow and takes out best in me.
Professional Experience:
Omniglobe Information Technologies Pvt. Ltd. (June 2009 – June 2017 )
Process – Legalzoom (Backend Operations )
Key Responsibilities:
Overall responsibility for the resolution of all problems according to the standard policies of LegalZoom. (Name check, payment history, License check, EIN Obtainment)
Preparing documents according to the state’s law (New Letter, Operating Agreement, SS4, EIN)
Minimize the impact of problems on the availability of services and ensuring the quality and accuracy of data.
Analyzing the order request received from the client basing on the parameters such as Request type, respective state parameters, and case history.
Managing incoming volume and order completion in the given TAT
Handling the escalated cases and providing assistance in the form of troubleshooting
Maintaining the record of completed orders by the entire team
Academic Qualification:
Degree/ Certificate
University/ Institute
Percentage%
Bachelor Degree in Arts (BA)
Deen Dayal Upadhyay University U.P.
56%
Intermediate Examination (UP)
UP Board
55%
High School Examination (UP)
UP Board
49%
Personal Profile:
Father’s Name : Sri U. R. Pokhariyal
Date of Birth : 01-Jan-1987
Marital Status : Unmarried
Languages Known : Hindi, English
Place: New Delhi
Date:
(Pankaj Kumar Pokhariyal)
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