Scrum Information Security
Resume:
Ram Prusty
************@*****.***,
LinkedIn - https://www.linkedin.com/in/ramprusty/
PMP Certified Certified Scaled Agilist Product Owner Certified Scrum Master Master’s in Business Analyst MBA 2006 Bachelor 2002
PROFESSIONAL SUMMARY:
Over 13 years of IT experience with a proven high-performance record with more than 8 years of proven experience in Analytic roles such as Project Manager/Product Owner, Scrum Master, Business Analyst.
Having complete exposure to Telecommunication, e-Commerce, Wealth Management, Capital Markets, Financial Services, Investment, and Corporate Banking domains in terms of Functional and Technical aspects
Deep understanding and Hands-on experience in Agile Methodologies and experience in leveraging Scrum as a delivery framework, especially in Scaled Agile Frameworks (SAFe).
Versatile in the Software Development Life Cycle(SDLC) methodologies including Agile, RUP & Waterfall Models of Project Management.
Proficient in Requirement gathering techniques ranging from interviews, questionnaires, Joint Application Development(JAD) sessions, job shadowing to storyboarding, and prototyping.
Successful Scrum Master with extensive experience in facilitating daily Scrums, Sprint Grooming/Planning, Sprint Demo, and Retrospective ensuring quick inspect and proper adaptation processes contributing to the successful deliveries by the team.
Expertise in coaching Agile practices by ensuring the correct use of Scrum with very good knowledge of Scrum theories, rules, and practices.
Mentor and pair with Teams to become true Agile & SAFe Champions by revisiting and refining new & existing processes thereby improving overall productivity and reducing waste in every stage of product/project development & delivery.
Expertise in using Agile lifecycle management platform tools such as Jira, VersionOne, and Rally.
Product lifecycle management from strategic planning, conceptualization, architecture, engineering build, product launch to the end of life.
Expertise in converting high-level product concepts and business requirements into software product requirements and design specifications.
Team-oriented with an ability to thrive in a highly distributed and dynamic environment with excellent collaboration, strong interpersonal skills, proven project management skills, and excellent time management.
Problem solver with the ability to rapidly analyze challenges, applying strategic thinking to tactical concerns with strong problem-solving skills, and a result-oriented attitude.
TECHNICAL SKILLS:
Environment: ServiceNow, CMDB, JIRA, RALLY, Fiserv, Business Objects XI R4.1, XIR3, XIR2,6.5(Web Intelligence, Launchpad
Databases: SQL Server, MS Access, Oracle
Methodologies: JAD, RUP, SAFe, Agile SCRUM Framework, KANBAN, ScrumXP, Waterfall
Dashboard Tools: Tableau 8.x, 9.x
Other domain tools: Saving Information Repository Database(SIR), Rational Rose, Bloomberg, Mosiki(Reconciliation tool), Actuate(Reporting tool), GoSystem, Summit, On Demand. MIS3, DB VALS, GDD2, ADP, ICI IMPACT, Sentry, CMDW, Magellan, Gold, KONDOR. SIR DB, CLIPs, OneFPT.
Modelling Tools: MS Project 2013, Rational Rose, UML, MS Visio
ETL Tools: Ab Initio, Informatica 9.1, Informatica Developer (IDQ)
EDUCATION:
2018, MSITM from Campbellsville University, Kentucky
2006, MBA from West Coast University, Central America Study Center - Attitude Business School, India
2002, Bachelor of Commerce, Utkal University, India
PROFESSIONAL EXPERIENCE:
Client: US Cellular Oct’ 2019 – Till Date
Job Title: Scrum Master
Location: Chicago, IL
Description: Supply Chain Scrum Master working in the Corporate IT group to support, investigate, and analyze enhancement to modules including Sales and Distribution, Warehouse Management, and Quality. Troubleshoot system issues, interfaces, and develop new systems capabilities, while also supporting the integration of the Supply Chain modules with other business areas and applications. Requires the ability to plan, design, configure and troubleshoot, and Supply Chain issues. Work in an agile team environment delivering small iterative increments of valuable software to stakeholders.
Responsibilities
Understanding of incremental delivery and the value of metrics including backlog tracking, burndown metrics, acceptance criteria, velocity, and task definition
Facilitate the effective breakdown of epics into user stories, to attain high levels of sprint velocity within corporate constraints, to plan and execute against sprint roadmaps
Experience in modules that are closely integrated with supply chain such as Materials Management, Production Planning, and Manufacturing Execution
Serve as the subject matter expert and evangelist for SAS Fulfillment solutions to deliver amazing new capabilities.
Interact with prospective and current customers gathering customer needs/requirements/feedback, discuss new features, and present product roadmap
Advocate for customer needs clearly and compellingly to the rest of the product team
Identify improvements to existing product processes; develop a strong understanding of processes and technology
Manage stakeholder expectations across functions and customers
Work closely with marketing, sales and solution engineering - deliver product briefs, train the team on new product features and capabilities and participate in pre-sale activities
Experience or exposure to Supply Chain systems and process, like Inventory Management, Logistics (shipping, receiving, handling), SKU and Inventory MasterData Management, Merchandise Planning, Order Management, etc.
Lead release teams through look-ahead planning, release planning, backlog grooming, sprint planning, JAD sessions, defect management, test execution
Create and execute test scenarios for beverage management systems, coordinating with in-sprint and quality assurance testers
Lead and influence others including those more senior in agile methods and test-driven development
Lead defect management meetings with stakeholders, product owners, and development teams.
Significant experience with Scrum framework from multiple teams and projects
Track record of implementing continuous improvement cycle and improving the performance of Agile teams
Preferably coming from a technical background (application development, systems engineering, automated testing, production operations, etc.)
Deep understanding of Agile and Lean principles and how they underpin the Scrum processes
Mastery of Agile practices and tools
Client: T-Mobile Apr’ 2019 – Sept’ 2019
Job Title: Scrum Master
Location: Bothell, WA
Description: Scrum Master for the UCC Project. Implementation of Unified Communications and collaboration technology. Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web-connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).
Responsibilities
Scrum master for all the back developments of UCC project enhancements based on Acceptance Test-Driven Development (ATDD)
Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers POS.
Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
Demonstrable the ability to create business cases, Use Cases, and User Stories
Improved team velocity by incorporating capacity planning into sprint planning sessions.
Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
Facilitating getting the work done without coercion, assigning, or dictating the work based on Web Development Agile Pod Model.
Facilitating discussion, decision making, and conflict resolution.
Assisting with internal and external communication, improving transparency, and radiating information.
Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
Providing all support to the team using a servant leadership style whenever possible, and leading by example.
Resolved a complex infrastructure issue by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within T-mobile.
Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings
Client: Huntington Bank Oct’ 2018 – Mar’ 2019
Job Title: Scrum Master/BSA Lead
Location: Columbus, OH
Description: Scrum Master with Business Systems Analyst Lead, Information Security of all Third-party Connections at the Bank. Implementation of a monitoring module in ServiceNow & CMDB.
Responsibilities
Currently, my company works in primarily Agile environments with aspects of the waterfall which is incorporated.
Analyzing all the 3rd Party Business connections of Hunting Bank. Create a module in ServiceNow to have the inventory controlled/certified/reviewed. So that all the connections can be monitored.
Responsible for facilitating Release Planning, Sprint Planning, Grooming, Retrospective, Sprint Demos, Stakeholder Engagement & daily Scrum.
Analyze client’s business requirements and map processes through documentation, analysis, client-facing, and workflow analysis
Create requirements as per the Audit finding and Federal requirement of Risk control.
Documenting system requirements in the form of Use Cases, User Stories, UML diagrams, and other graphical representations (e.g., workflows)
Interview and Co-ordinate with all the Responsible Technology Managers to understand the risk part of the 3rd party Business connection.
Collaborates with the Information Security the project team to gather and define project requirements.
Identify emerging technology capabilities to evaluate technology enhancements.
Work with various departments to improve the detection of security threats and breaches.
Identified and analyzed business violations of security policy and standards.
Performed risk assessments to help create optimal prevention and management plans.
Actively participates in the review of the project's test strategy to ensure the approach will provide full requirements coverage based on Story Test Driven Development (SDD)
Works closely with the QA staff to ensure test script and cases cover the project requirements being developed
GAAP Analysis sitting with the project managers to meet established target dates and completion of activities/deliverables under changing conditions
Helps collect requirements and functional specification sign off from all cross-impacted application teams
Develop and execute processes to assure the software system is reliable, and configure using testing procedures
Training techniques and learning environment for Management and the end-user.
Provide effective and consistent technical support and research technology solutions.
Client: JCPenney Feb’ 2018 – Sept’ 2018
Job Title: Scrum Master
Location: Plano, TX
Description: DevOps Continuous upgrade and Implementation on Digital platform of JCPenney Retail eCommerce like Performance of website, Online payment, Data analytics, which is used to manage the records of online transactions. Enhanced Digital Platform based on customer feedback and leadership requirement.
Responsibilities
Serve as an Agile Coach/scrum master, build relationships with clients, and manage expectations of Web Development Agile pods.
Experience with creating an Agile roadmap for the transformation of Waterfall to Agile.
Supported project releases, defects, and enhancements as the projects rolled through the delivery process. And document the changes in SOPs
Develop project specs, manage the project plan and work with teams to execute on plans
Serve as the face of the company for clients and instill core values and processes in the team.
Exceptional documentation skills for writing use cases and functional requirement documents as well as for creating Activity diagrams, State diagrams based on UML Methodology, and business process flow diagrams using MS Visio.
Expertise in facilitating Release Planning, Sprint Planning, Grooming, Retrospective, Sprint Demos, Stakeholder Engagement & daily Scrum.
Manage schedules, project scope, assets, and overall project organization to ensure requirements and project delivery dates are communicated, understood, and executed upon.
Communicate and document project status and strategic recommendations to team members and senior management regularly; escalate issues accordingly via the appropriate channels.
Effectively and efficiently plan and prioritize all resources working across the project(s) based on the scope of work and project goals.
Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance.
Client: Smithfield Foods Aug’ 2017 – Jan’ 2018
Job Title: Scrum Master
Location: Chicago IL
Description: Functional specifications, configuration, and business process documents per Smithfields
requirements and working with technical consultants and testing to ensure that all client
required reports are working accurately.
Responsibilities
Create various local and global reports in Access and Excel to enhance management team awareness of ticket and user subscription data with productivity analysis, SLAs, and trending. Manage multiple Additional Service Requests (ASRs) contracts by creating a statement of work and completion of work documents. This includes follow-up with the client to make sure contracts are fully signed to avoid billing issues.
Participated in integration analysis and studied critical dependencies on Servicenow modules for the delivery of ITAM within the DB environment. Collaborated with the Configuration team to understand the Software Lifecycle. Responsible for scheduling sessions with external global vendors to understand the SLA and contractual agreements.
Articulated business and functional requirements into detailed testing scenarios and further translated them into test cases. Coordinated test case walkthrough. Coordinated and managed testing effort between teams across various time zones in the world such as India and London. IT Asset Management Project.
Liaise between ServiceNow application users and I.T in the analysis, design, testing for application development to ensure optional operational performance that meets business needs.
Manage the user story backlog by ensuring that the backlog items are appropriately groomed, prioritized, and estimated and that the team fully understands what needs to be delivered.
Develop executive-level dashboards for I.T leader, leveraging the ServiceNow backend.
Drive application design and requirements gathering sessions.
Expertise in the SAFe (Scaled Agile Framework) empowering the teams to innovate and deliver enterprise solutions by leveraging Lean and Agile practices.
Expertise in facilitating Release Planning, Sprint Planning, Grooming, Retrospective, Sprint Demos, Stakeholder Engagement & daily Scrum.
Expertise in using Agile lifecycle management platform tools such as Jira, Kanban, VersionOne, and Rally.
Represent the team at the Program Level Scrum of Scrums.
Key Achievements:
Contributed to the implementation of SAFe agile and coaching the team in agile methodologies.
Lead the teams across 15 Program Increments and weekly Production releases ensuring the best product support process in place.
Streamlined rapid high-quality effective software release cadence for the Program while preserving necessary controls via automation and traceability.
Held additional responsibilities of RTE (Release Train Engineer) on-demand facilitating the Scrum of Scrums
Client: Bank of America Merrill Lynch Oct’ 2016 – Aug’ 2017
Job Title: Sr Business Analyst
Location: Manhattan, NY
Description: Bank focuses on providing financial services and solutions to different target groups in the market like Private and Public institutions and retail customers. Retail banking provides individual and corporate customers with a range of wealth Management, Mortgages, Collateral Management products, and services designed to meet all their financial needs.
Responsibilities
Prepared Business Requirement Documents (BRD's) after the collection of Functional Requirements from System Users that provided the appropriate scope of work for the technical team to develop a prototype, Use Cases, UML diagrams for the overall system and drafted traceability matrix document for the application.
Imported, exported, and manipulated large data sets in multi-million-row databases under tight deadlines.
The building, publishing customized interactive reports and dashboards, report scheduling using Tableau server.
Designed and developed use cases, activity diagrams, and sequence diagrams using UML.
Experience in the creation of scripts to manipulate files within HDFS is preferred.
Created Tableau scorecards, dashboards using stack bars, bar graphs, scattered plots, geographical maps, Gantt charts using show me functionality.
Interacted with users for verifying User Requirements, managing Change Control Process, updating existing documentation.
Worked on Agile/ SCRUM methodologies to monitor, steer, and develop project objectives in finance applications.
Excellent documentation and presentation skills in preparing Software & Product Requirement Documents and Solution/Technical Presentations using MS word, excel, and PowerPoint.
Client: Nordea Bank, Denmark Feb’ 2015 - Dec’ 2015
(LnT Infotech)
Job Title: Business Analyst, SIR Team
Location: Mumbai, India
Description: Development of Saving Information Repository(SIR) system a wealth Management project by understanding key client objectives; diagnosing and mapping the tool as per client requirements. SIR tool is used by the Nordic Bank to maintain the data into the GUI system. SIR is also used by other applications/clients (OneFPT, Clips, and Care) to fetch the data from SIR. The project is about understanding the functional requirements & documentation.
Responsibilities
To understand the current system architecture and to identify the gaps. JIRA is the tool used for bug tracking, issue tracking, application development, and project management.
Identify the functional requirements of the application by analyzing the tool.
Meticulously documented SOPs to ensure that service is created in the same way from start to finish.
Maintaining the reference data in the central system, updating the identifiers, like CUSIP, ISIN, and ticker for equity, bonds, Mortgage, fixed-income, deposits, and derivative securities to support portfolio analytics.
Verify and update the functional descriptions as per the mapping is done in the SIR tool.
Analyze the flow of data from upstream applications to the downstream application via the SIR database.
Documentation of functional changes and mapping.
Upload Reports to report server by using Actuate management console.
Scheduled Report runs on Actuate eReport Server.
Generated Reports like Service Request with Barcode, Activity, Account, Contact, Products, and Orders by using Actuate.
Manage customer relationships by effectively communicating improvements frameworks; answering questions; resolving concerns and issues.
Analyzing the SIR tool work in Production and also interact with other vendors of Nordea to understand how the overall system works in Nordea for SIR application.
Client: State Street Bank, Ireland & Poland (HCL) Dec’ 2012 - Jan’ 2015
Job Title: Lead Business Analyst/Transition Manager
Location: Chennai, India
Description: Analyzing the Business requirement & Migration of 11 Hedge fund Recon Projects. Due diligence, Assessment of risk, risk decision making & Implementation of risk controls.
Did Hedge Find Reconciliation Transition of 11 clients with 21 resources. Awarded with the best Transition Manager for the smooth transition. Also certified with Transition Manager.
Analyzed process improvement ideas, implemented to process which has resulted in revenue saving and bagged the Best Team Management.
Gathered and identified business requirements of the Transition.
Risk Analysis for the transition.
Preparation of Business solution documents, Impact analysis, and defect management.
Responsible for delivery of Hedge fund reconciliation services, transactional systems to the State Street IFS (reconciliations are performed using Mosiki application and other internal proprietary applications).
Preparation of Root Cause Analysis (RCA) report for the errors and Action plans.
Ensure all aged exceptions pending resolution in Reconciliation application are reviewed and escalated promptly.
Perform various break analysis and reporting the risk exposure to senior management.
Managing overall project documentation, preparing the Procedure document, and also updating it regularly.
Creating awareness for driving the projects and process improvement strategy; ensuring maximum operational efficiency.
Perform process analysis, find an opportunity for improvement, liaise with various support groups, and implement the change in the process.
Client: Ventura Technologies Network Pvt Ltd Feb’ 2012 - Dec’ 2012
Job Title: Analyst, Go System application development
Location: Chennai, India
Description: Analyze and resolve complex tax software problems, document software deficiencies, and understand the business/customer requirements.
Responsibilities
Completed various development releases without any impact.
Got an understanding of the tax system of various US entities. Analyzing & documenting the Go-system application improvement requirements.
Analyze functional test plans; develop control data, templates, and calculations to validate software features.
Responsible for the testing of assigned projects for various Income tax products.
Prepare and assist in preparing simple to complex federal and state US tax returns – C Corporations, S Corporations, and Partnerships – including extensions and estimates.
Client: Deutsche Bank NY Securities Jun’ 2008 - Jan’ 2011
Job Title: Business Analyst
Location: Bangalore, India
Responsibilities
Successful implementation of the first IT project in the role of Business Analyst, a change in my career and Awarded the Outstanding performer for 2011.
The same tool also extended to other regions like Amsterdam, London, Paris trade confirmations.
Gathered and identified business requirements (BRD) from the business stakeholders.
Analyzing the risk involved with the change in process on the implementation of the new tool.
Prepared Swimlane map in MS Visio for the cross-functional diagram, to document the steps or activities of a process flow or workflow.
Development and upgrade skills in multiple Actuate Reporting, custom scripting and parameterized, Crosstab, Master-Detail, etc.
Designed reports in Actuate eReport Designer professional, and uploaded them to the report server in DEV, TEST, UAT and PROD environment.
Actuate training to the end-users and internal IT developers.
Managed all the requirements (Business Use Cases and Functional Specifications, making requirements available to all team members and maintained requirements, design, and test cases.
Reviewing and writing Test Cases from available requirements & verifying test data.
Involved & assisted team in Test Designing & Test Execution.
Status reports and follows up on queries from the Client.
Participate in JAD sessions with system architects, technical teams, and other stakeholders for open and pending issues.
Participate in informal sessions with the development team to make sure that design and configuration meet business requirements.
Comprehensive well-written SOPs ensure that your valuable business processes stay with the business.
Training the end-users on the new workflow tool and also train and mentored IT security and compliance professionals; Designed security awareness training programs.
Client: Deutsche Bank NY Securities Inc, (HCL) Apr’ 2006 - May’ 2008
Job Title: Process Supervisor, Trade Confirmation & Risk Management
Location: Bangalore, India
Description: Implementation of workflow tool to Automate Trade Confirmation Dept. Has contributed a major role in implementing the WFT tool in the role of Business Analyst, setting the parameters, testing, and training the pilot batch.
Responsibilities
Preparation of Trade Confirmation reports as per SOX requirement for various clients of Deutsche Bank A.G. New York.
Managed the large security, risk, and compliance initiatives of SOX-404 IT.
Reconciliation of trades like Bonds, Derivatives, Securities, Repo/Reversal Repo, Prime Brokerage, Stock Loan, Mortgages, transactional systems.
Ensure competitive and up-to-date product offerings for Accounts, Account transactions, Savings, and Deposits,
Maintaining Reference data, static data, and verification of the data to adhere to accurate data delivery to the different stakeholders.
Serve as reference data expert in areas such as identifier corporate actions and assigning investment types of securities. Delivery of set targets with TAT and desired quality parameters.
Preparation of MIS reports for various meetings. Collected and collated data and generated periodic reports and present the data for Global calls.
Prepare and develop KOPs for the process.
Monitor the overall functioning of processes and conceptualized and implemented measures to enhance operational efficiency.
Excellent interpersonal skills with the proven capacity to negotiate and influence, to diffuse, reconcile, and remedy customer issues & escalations.
Maintain efficient scorecards of staff's performance based on productivity and quality.
Ability to provide trade confirmations reports to Deutsche Bank customers as per the regulatory requirement.
Client: S.S. Patra and Associates May’ 2002 - Jul’ 2004
Job Title: Account Assistant, Audit Engagements
Location: Odisha, India
Responsibilities
Preparation of Audit reports for various entities.
Assisting with the completion of audit engagements like proofing financial statements, tax returns, and other documents.
Preparing financial statements, and management letters under professional and Firm standards.
Prepared desktop procedures and check-list control for Audit confirmation.
Become proficient in computer skills, including Microsoft Word and Excel.
Able to define problems, collect data, establish facts, draw valid conclusions, and present in a structured manner to a member of higher staff or client.
Able to interpret an extensive variety of technical instructions and manage several abstract and concrete variables.
Got good interpersonal and communication skills, and the ability to interact professionally with outside contacts. Examples of outside contacts include, but are not limited to clients and client personnel; government agency officials and bankers.
Achievements / Awards:
1.PMP certified
2.Certified SAFe® 4 Scaled Agile
3.Certified Professional Scrum Master, 2018
4.Certified System Administrator, ServiceNow
5.Business Analyst Professional – L&T, 2015
6.Master of Business Analyst – Fhyzics, 2015
7.Certified Transition Manager – State Street Bank, 2014
8.Best Team Management Award, 2013 –SSHS, awarded for a smooth transition of State Street Phase 6 clients which included 11 Hedge Fund clients
9.Best Team Lead Award, 2013 – State Street HCL Services Ltd.
10.Outstanding Performer Award,2011 – Deutsche Bank Operation India
11.Best Team Award, 2011 – Deutsche Bank Operations India
12.Business Analysis – 2011
13.Certified Training Facilitation Skill, 2011 – Deutsche Bank, 2011
14.Awarded twice as the Star performer at HCL Technologies, 2007
15.Employer of Choice – Active Learning Committee member in Deutsche Bank. I had organized many events related to learning, management training, leadership skills, motivational seminars & fun learning activities.
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