CARMELITA Q. ABREU

** ***** ****** **., ****** Living Subd., Brgy. Don Bosco Parañaque City

Contact #: 092********

Email: adgbqj@r.postjobfree.com

OBJECTIVE

Seeking a professional position at any prospective company to dedicate myself to the field as a keystone member of the team while continuing to develop and improve my performance in the workplace.

EXPERIENCE

Dental Assistant/ Receptionist

Martinez Dental Clinic

45 Russia St., Better Living, Parañaque City (Jan.2017 – Mar.2020)

Responsible for dental procedure prep, assistance, and documentation. Duties included patient interaction and education, plus taking digital X-Rays.

Increased customer satisfactions. Got especially high marks for compassion, empathy, and listening skills.

Assisted with tools & materials for diff. Dental procedures.

Decreased procedure prep setup time.

Waitress/ Receptionist

Bono Tei Authentic Japanese Restaurant

Better Living, Paranaque City (Nov. Dec. 2013 ( seasonal)

Serving and interacting with customers.

Delights customers above and beyond expectations by anticipating customer needs

Comprehensive knowledge of all menu items

Ability to field complaints and answer inquiries in the best interests of both customer and company

Communicates effectively to management improvements and concerns raised by customers

Cashier Associate/ Reliever Personal Care Xchange (PCX)

Alabang, Muntinlupa City ( Apr. Sept.01,2005 )

Performs operational technical tasks under set directions Receipt and processing of transactional services to customers Reconciliation of collections

Verification of deposits

Daily transfer of collections

Preparation of necessary documents reports on transactional services

Sales Associate/Representatives Blowing Bubbles Apparel

Makati City. ( Jan. Sept.,2003)

Sell and promote company products

Provide excellent customer service and technical assistance

Manage the inventory of the products

Ensure that the products are well maintained and well stocked

Regular updating of product knowledge

Monthly reporting to head office

Sales Associate/ Crew

SM Supplies Station Inc.

Las Pinas City ( May Sept.,2002)

Contributes to the overall sales target of the company.

Develop potential customers from different channel.

Handle inquiries, issues, and concerns of customers.

Updates customers on prices, promos and products.

EDUCATION

Metro Business College

Arnaiz Ave. Pasay City

Basic English Proficiency Course, (June 2016)

St. Augustine School of Nursing

Quezon City

Nursing Aide / Caregiver, ( May 28, 2004)

West Bay College

Alabang, Muntinlupa City

Bachelor of Science in Business Administration major in Marketing,

(1998 2000 undergrad)

Dr. Arcadio Santos High School

San Martin de Porres, Paranaque City

Secondary Education (1994 1998)

Felix Berto Serrano Elementary School Better Living, Paranaque City

Primary Education (1988 1994)

CERTIFICATIONS AND SEMINARS ATTENDING

Certificate Of Attendance In Philippine Red Cross(Basic Life Support): 24/10/2003

Certificate Of Attendance In Philippine Red Cross (Standard First Aid Training): 23/10/2003

Certificate Of Attendance In Philippine Veterans Hospital (Essentials Of Caregiving): 06/12/2003

Certificate Of Completion NC II (Issued by Tesda): 23/08/2004

Certificate Of Good Moral Character ( St. Augustine School Of Nursing): 23/08/2004

Certificate Of Achievement (Hospital Care of the Newborn, Sick Child and Adult): 28/05/2004

Certificate Of Attendance (Medical Missions in Gawad Kalinga): 14/11/2003

Certificate Of Recognition (Most Cooperative Parent): 02/04/2008

SKILLS

LEADERSHIP SKILLS

Good organizational skills and practices

DETAILED ORIENTED

Time and project management

Working knowledge in visual basic

Work with a minimal supervisions

CAPABLE PROBLEM SOLVER

Excellent ability to adapt to difficult situations

PERSONAL PARTICULARS & PREFERENCES

Date of Birth: October 09, 1981

Nationality: Filipino

Permanent Address: Philippines

Gender: Female

Religion: Catholic

REFERENCE PERSONS AVAILABLE UPON REQUEST

Sincerely,

Carmelita Q. Abreu

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