CARMELITA Q. ABREU
** ***** ****** **., ****** Living Subd., Brgy. Don Bosco Parañaque City
Contact #: 092********
Email: ***********@*****.***
OBJECTIVE
Seeking a professional position at any prospective company to dedicate myself to the field as a keystone member of the team while continuing to develop and improve my performance in the workplace.
EXPERIENCE
Dental Assistant/ Receptionist
Martinez Dental Clinic
45 Russia St., Better Living, Parañaque City (Jan.2017 – Mar.2020)
Responsible for dental procedure prep, assistance, and documentation. Duties included patient interaction and education, plus taking digital X-Rays.
Increased customer satisfactions. Got especially high marks for compassion, empathy, and listening skills.
Assisted with tools & materials for diff. Dental procedures.
Decreased procedure prep setup time.
Waitress/ Receptionist
Bono Tei Authentic Japanese Restaurant
Better Living, Paranaque City (Nov. Dec. 2013 ( seasonal)
Serving and interacting with customers.
Delights customers above and beyond expectations by anticipating customer needs
Comprehensive knowledge of all menu items
Ability to field complaints and answer inquiries in the best interests of both customer and company
Communicates effectively to management improvements and concerns raised by customers
Cashier Associate/ Reliever Personal Care Xchange (PCX)
Alabang, Muntinlupa City ( Apr. Sept.01,2005 )
Performs operational technical tasks under set directions Receipt and processing of transactional services to customers Reconciliation of collections
Verification of deposits
Daily transfer of collections
Preparation of necessary documents reports on transactional services
Sales Associate/Representatives Blowing Bubbles Apparel
Makati City. ( Jan. Sept.,2003)
Sell and promote company products
Provide excellent customer service and technical assistance
Manage the inventory of the products
Ensure that the products are well maintained and well stocked
Regular updating of product knowledge
Monthly reporting to head office
Sales Associate/ Crew
SM Supplies Station Inc.
Las Pinas City ( May Sept.,2002)
Contributes to the overall sales target of the company.
Develop potential customers from different channel.
Handle inquiries, issues, and concerns of customers.
Updates customers on prices, promos and products.
EDUCATION
Metro Business College
Arnaiz Ave. Pasay City
Basic English Proficiency Course, (June 2016)
St. Augustine School of Nursing
Quezon City
Nursing Aide / Caregiver, ( May 28, 2004)
West Bay College
Alabang, Muntinlupa City
Bachelor of Science in Business Administration major in Marketing,
(1998 2000 undergrad)
Dr. Arcadio Santos High School
San Martin de Porres, Paranaque City
Secondary Education (1994 1998)
Felix Berto Serrano Elementary School Better Living, Paranaque City
Primary Education (1988 1994)
CERTIFICATIONS AND SEMINARS ATTENDING
Certificate Of Attendance In Philippine Red Cross(Basic Life Support): 24/10/2003
Certificate Of Attendance In Philippine Red Cross (Standard First Aid Training): 23/10/2003
Certificate Of Attendance In Philippine Veterans Hospital (Essentials Of Caregiving): 06/12/2003
Certificate Of Completion NC II (Issued by Tesda): 23/08/2004
Certificate Of Good Moral Character ( St. Augustine School Of Nursing): 23/08/2004
Certificate Of Achievement (Hospital Care of the Newborn, Sick Child and Adult): 28/05/2004
Certificate Of Attendance (Medical Missions in Gawad Kalinga): 14/11/2003
Certificate Of Recognition (Most Cooperative Parent): 02/04/2008
SKILLS
LEADERSHIP SKILLS
Good organizational skills and practices
DETAILED ORIENTED
Time and project management
Working knowledge in visual basic
Work with a minimal supervisions
CAPABLE PROBLEM SOLVER
Excellent ability to adapt to difficult situations
PERSONAL PARTICULARS & PREFERENCES
Date of Birth: October 09, 1981
Nationality: Filipino
Permanent Address: Philippines
Gender: Female
Religion: Catholic
REFERENCE PERSONS AVAILABLE UPON REQUEST
Sincerely,
Carmelita Q. Abreu