Customer Service Driver

AYOOLA SAMUEL

*, ******** ******* ******, ***** Okepa Street, Mowe, Ogun State.

080******** ********@*****.***

Professional Summary

Skilled driver with over twenty years of experience driving people around the country. Excelled in ensuring passengers always felt safe and comfortable no matter how long the journey would be. Experience in performing routine car maintenance, cleaning a vehicle’s interior, and picking up passengers from potentially crowded areas. Exceptional talent with providing customer service and having great time management skills. Strong auto mechanical background and ability to identify potential vehicle operation problems.

Skills

Effective time management skills to always allow employer to know where I am and update them when I am running behind.

Excellent customer service to always check in on individuals and ask if there is anything, I can do to make trip more enjoyable.

Extensive knowledge of state vehicle laws.

Great speaking skills to convey pertinent information to passengers.

Active listening skills to make customers feel appreciated.

Work Experience

Car Driver

January 2009 – Present

Follow all state regulations while operating a vehicle.

Conduct routine maintenance, such as checking oil levels and inspecting tire pressure.

Pick up passengers from a variety of locations and always ask for their level of satisfaction after a ride.

Communicate with dispatchers to inform them of whenever a passenger is about to be picked up.

Provide information to passengers about things to do in the local area.

Taxi Driver

March 2005 – January 2009

Collected fares from passengers once they arrived at destination.

Frequently assisted individuals with special needs get in and out of the taxicab.

Tested taxis at the warehouse and performed routine maintenance in house, which resulted in cost savings.

Personal Driver

January 1994 – March 2005

Safely and timely drive the employer to work and back, and to occasions

Safely drive the employer’s relatives, visitors, business partners and associates to and from places authorized by the employer

Ensure that the car is clean at all times by washing both its inside and outside parts

Carry out routine inspection on the car to ensure that it is always in good condition

Identify electrical and mechanical problems that may hinder smooth working of the car and carry out minor repairs and maintenance where necessary

Safely keep receipts for vehicle repairs and maintenance and other records and reports concerning the employer’s car(s)

Education

Driver’s License

Updated July 2016

Lagos

Hobbies and Interests

Sports.

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