GILBERT SANTOS

*** ***** ****** #*** ****:347-***-****

Email:adgbm6@r.postjobfree.com

SUMMARY

Dedicated Project Manager with over 22 years in the Telecommunication Field, I bring expertise in areas of client relations, project management and delivery, team development, troubleshooting, solution implementation and technical diagnosis and repair. A strong leader and excellent communicator, proficient in budgeting and scheduling and a skilled resource manager.

CORE COMPETENCIES

Client Relations

Vendor Management/ Site Surveying

Operating Policies & Procedures

Copper/Fiber Patching Schedules

Budget & Capacity Planning

Inventory Control

Data Center Management

Manage all post-delivery needs including confirming project close out and documentation

IDF/MDF build out

Wireless build out and installation

Data center Build out and installation

CAREER SUMMARY

Alliance Telecommunications Contractors (Nationwide Project manager) July 2018-present

Ensure clear communications among all groups involved in the successful delivery of the project. This includes day to day communications with the clients; Coordination with other client services groups, vendors and partners.

Traveling to site of projects and check on work performed by subcontractors or in house team members.

Reviewing blueprints and creating proposal for work.

Reporting to management on a weekly basis the progress of projects.

Tracking progress to unsure all projects come in on time and within budget.

Comnet Communication (Field Project Manager) July 2016-July 2018

Setup and implement strategy for successful completion of new and on-going projects to be delivered on time and on budget.

Organizing and leading project kick off calls and briefings, internal kick off call the team and external kick off call with the clients

Resource allocation and coordination

Project schedule delivery adjusting, tracking and enforcing

Ownership and management of project material, consolidating and up-keeping, updating, distributing of material to support groups

Client communication and updating

Pangaia Partners/NYU Medical Center (Contractor; Project Manager/Senior service Desk Analyst) July 2014-July 2016

Coordinate & schedule Structured cabling request/installations

Monitor, update and handle request in team queue through NYU ‘s in house ticketing system (Heat)

Coordinate & schedule equipment installs

Keep all IDF’s, MDF and Data centers secure and organized

PM structured cabling projects

Create work procedures and standards

Randstad/JPMorgan Chase (Contractor; Project Manager/CMS Administrator) April 2013- July 2014

Manage all structured cabling and network equipment projects within the Data center

Manage all circuit install projects

Work with other PM’s on installations of there equipment within the Data center

Dedicated single point of contact for the CMS database

Create Matrix, so the Engineers can run structured cabling within the Data center

Compile reports on all cabling infrastructure

Related Management (Manager of network infrastructure/Project Manager) April 2011-April 2013

Primary technical liaison with the NYPD vendors involved in the Midtown Manhattan security initiative (MMSI) and the ongoing connection of the TWC exterior cameras to the NYPD systems

Reduced and controlled expenses by working with vendors on pricing

Troubleshoot and resolve internet connectivity and general software and hardware issues

Delivered detailed feature road maps that included action items and project targets

Calence/Insight global network solution (Associate Network Engineer) August 2008-April 2011

Installation & Programming of IP phones

Cross Connection of T1 and Voice Circuts

Programming WIFI Routers

Installation of Cable TV

Installation of software in clients PC/Laptop

Custom Design Communication Inc (Project Manager/Lead Forman) September 1998-August 2008

Lead all installations of structured cabling as per the blue prints

Install all equipment and build out IDF/MDF closets

Lead a team of 30 men

Key Projects:

Farmers Insurance,Zurich, Pfizer, Google, MetLife, Memorial Sloan Kettering Hospital, NYU medical, Weil Cornel Hospital, 7 World trade, Fidelity

AWARDS AND ACKNOWLEDGEMENTS

Received an achievement award for an installation i managed for president Obama.

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