Sales Executive

KUDZAI NYAMUOMBA

Harleysville, Pennsylvania 610-***-**** *****@*******.***

Highly motivated sales executive with an entrepreneurial spirit capable of growing revenue by building productive, long- term relationships and networks through the delivery of solutions that meet a wide variety of customer needs. KNOWLEDGE AND SKILLS

Account Management Application Expertise Business & Financial Acumen Consultative Selling Solution Development Customer Relations/Retention Interpersonal Communication Service Excellence Technology Advising PROFESSIONAL EXPERIENCE

AT&T Corporation, (Wayne, PA) Dec 2018 – Current

Sales Account Executive

• Generate existing and/or new sales to customers for delivery of AT&T products/services/systems and solutions to solve a wide variety of customers’ strategic business priorities.

• Partner with clients to understand and anticipate business needs, issues, strategies and priorities in order to deliver value-added business solutions.

• Build and maintain a network of colleagues and customers to share information and obtain prospects.

• Establish and maintain productive long-term networks and relationships with customers.

• Observe and participate in presenting products and services that can benefit customers’ needs.

• Demonstrate and maintain complete extensive knowledge of products and service line.

• Develop responses to Request for Proposals.

• Respond to customers interpersonal and business needs and ensure customer satisfaction.

• Assist management in devising direct sales plans and strategies.

• Develop strategic initiatives to grow and retain the revenue stream of assigned complex accounts. Account Manager Jul 2012 – Dec 2018

• Identify add-on sales opportunities at existing clients as appropriate.

• Liaise with the delivery/ operations functions within our client to ensure that the expectations set to the client during the sales cycle are met or exceeded.

• Continue to build strong relationships across existing clients to generate additional revenue.

• Accurately capture and report account management and selling activities.

• Convey the client's value proposition to a variety of audiences. Cintas Corporation, (Syracuse, NY) Dec 2008 – Jul 2012 Sales Service Representative

• Responsible for growing and maintaining customer base.

• Built rapport with key decision makers, and ensured quality standards were met.

• Responsible for upselling and cross-selling additional products and services where possible.

• Negotiated service agreements and renewals.

• Proactively addressed customer concerns.

EDUCATION

Cabrini University (Radnor, PA)

Doctorate in Organizational Development Anticipated Completion - 2021 Eastern University (Radnor, PA)

Master of Business Administration (MBA)

Strayer University (Broomall, PA)

B.S. in Computer Information Systems

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