Office Staff Quality

Dominique M. Lukusa

** ********* *****

Angier, NC 27501

Cell: 919-***-**** Home: 919-***-**** E-mail: *****************@*****.***

SUMMARY OF QUALIFICATIONS

Able to demonstrate commitment and lead others to maintain high standards of quality, cleanliness, and organization within the manufacturing environment

Able to develop and implement processes and procedures

Able to coordinates the execution of production schedule and equipment

Able to conduct follow-up inventory verification

Able to manage individual training plan

Ability to prepare narrative report revealing inventory verification

Able to work with minimum supervision and follow detailed directions

Ability to perform other duties as assigned

Knowledge of six sigma/lean processes

Capable of leading warehouse operations

Able to support compliance with all appropriate policies, procedures, safety rules and DEA regulations

Ability to support administrative process linked to QA for in-process sampling and controls

Able to understand processing principles and scientific theory behind operations steps

Capable to monitor work processes and make suggestions for modifications to improve productivity, efficiency, and accuracy

Ability to follow written procedures

Able to increase the awareness of safety through various communication tools

Able to maintain a good communication

Capacity to complete daily operational planning

Ability to supervise and improve communication

Able to appraise and monitor performance of department personnel

EDUCATION

Ohio University Athens, OH 45701

Anticipated Master’s degree in Healthcare Administration: - May 2021

Campbell University, Buies Creek, NC

Earned a Bachelor’s degree in Healthcare Management - May 09, 2019

Johnston Community College, Smithfield, NC

Earned an Associate’s degree in Arts - December 2018

Earned CNA 1 and CPR - May 2014

College Dibwa dya Bwakane, Africa, D.R. Congo

Earned High school Diploma - July 1996

RELEVANT WORK EXPERIENCE

Catalent Pharma Solution (RTP) May 2020

160 Pharma Drive, Morrisville, NC 27560

Operation Technician

(Clinical Manufacturing Trial, Commercial Filling, and Packaging)

Operation of the filling OCS Canister (Check weight and purges the canister to remove oxygen)

Operation of the filling Machine HFA

Operation of the compounding N2 pressure hold

Operation of the compounding to filling process

Filling and compounding equipment cleaning procedure

Labeling and assembling (Vials and Actuators)

Operation and cleaning of the Schmidt technologies bi-dose nasal device assembly presses

Ensure that inventory records are accurate at all times

Perform reconciliation

Operation of the canister sorting Machine and canister blower

Operation of Upstream and Downstream machine

Perform serialization

Collects information relating to the crimping measures

Use and storage of test canisters in commercial and clinical supplies manufacturing

Operation of the integrated dose counter (IDC) assembly machine

Change of labels

Grifols Therapeutics (Pharmaceuticals) June 2018 – May 2020

Title: Material Handler Technician and Inventory Control

8368 US-70 BUS, Clayton, NC 27520

Recommend and implement measures to improve production methods, equipment performance, facility layout, and quality of product

Coordinates batch related documentation including, data entry, verification, review and approval as required

Oversee production review of all department batch documentation for completeness and accuracy

Able to manage and support groups to maintain compliance with procedures, standards, policies, and cGMP’s

Day to day supervision of employees across multiple manufacturing lines

Maintains all records of the delivery process such as time, date, quantity, source and destination of materials shipped

Maintain a quality presence to ensure compliance with all regulatory requirements

Greet visitors, answer high-volume incoming phone calls and deliver world-class service to our customers

Emphasize core values and overall customer service, Provide guidance and hands-on training to direct reports

Able to promotes patient-centered and team-based care through effective communication with patients

Able to review and evaluate patients' medical records

Update and enhance departmental SOP’s

Microsoft Word, Excel, PowerPoint, Outlook, and SAP

Smithfield Foods Distribution Center (Warehouse) August 2008 – June 2018

Title: Supervisor Production and Inventory

1053 Shotwell Road, Clayton, NC 27520

Supervised the receipt of merchandise, ensuring that only products intended for the Distribution Center are accepted by the receiving clerks

Led successfully process/production Inventory verification and cycle count

Maintained safety-consciousness

Helped with Shipping / Receiving

Maintained office efficiency by planning and implemented office systems, layouts, and equipment procurement

Supervised, mentored, trained, and coached office staff

Reviewed and approved supply requisitions; assigned and monitored clerical functions

Knowledge of forklift and other equipment

Answered high-volume incoming phone calls and delivered world-class service to our customers

Provided guidance and hands-on training to direct reports

Managed and supported groups to maintain compliance with procedures, standards, policies and cGMP’s

Emphasized core values and overall customer service

Maintained a quality presence to ensure compliance with all regulatory requirements

Used Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP, Outlook

Maintained a quality presence to ensure compliance with all regulatory requirements

Conagra Foods May 2007 – August 2008

Packaging Quality Assurance (QA)

4851 Jones Sausage Rd, Garner, NC 27529

Supported quality systems related to QA for in-process sampling and controls

Safety-conscious

Perform routine quality walkthroughs and audits in manufacturing

Inspected Slim Jim using Hand-eye coordination and payed attention to detail

Sealed and labeled containers

Processed return products

Used SAP

Performed repetitive tasks which required

Physical fitness

Used active listening skills to resolve issues

Performed QA on foods

OSPIRA (Pharmaceuticals) November 2006– May 2007

Assistant Biologist (QC)

8484 US 70 Business Hwy W, Clayton, NC 27520

Prepared samples and reagents, testing, result calculation, as well as quality control of assays and equipment

Performed reagent and control qualification and laboratory maintenance activities as assigned

Participated in cleaning duties and housekeeping

Worked in a biological safety cabinet and used a microscope

PHARMAKINA

Purification June 2000 - July 2006

Africa, Kinshasa, Democratic Republic of Congo

Demonstrates the care and safety necessary to properly safeguard facilities, equipment, product, and co-workers.

Dispenses and prepares necessary cleaning/sanitization reagents to clean and sanitize production areas.

Assembles, disassembles, cleans, and sterilizes production equipment (i.e. filters, tanks, etc.).

Operates production equipment (i.e. centrifuge, ultra-filtration units, columns, autoclaves, pasteurizers, etc.).

Operates fork truck in a safe and efficient manner.

Performs bulk processing and filtration involving processing parameters (i.e. pH, weights, suspension, etc.).

Performs real time documentation during production run and maintains accurate records/logs.

Prepares buffer solutions and properly stores process intermediates.

Isolate target proteins from intermediates and process to a sterile bulk and deliver for filling.

PROFESSIONAL SKILLS

Coordinate business

Inventing new ideas

Leadership

Listening to others

Defining a problem

Good decision-making skills

Good analytical skills

Agility

Personally accountable

Planning organizational

Motivating others

Critical thinker

Basic mathematical skills

Good leadership/coaching skills

Demonstrates a sense of urgency

Participative/supporting/coaching

Writing reports

Speaking to the public

Analyzer

Knowledge of computers to operative effectively with Outlook, PowerPoint, Word and Excel

Good interpersonal skills

INTERNSHIP

Completed an internship at UNC Health Johnston Smithfield, North Carolina. From January 2019 to April 2019. Objective: To Understand the UNC Health bill cycle in the financial department and Adminitrative process

AWARDS/HONORS

Johnston County Department of Social Service

For successful completion of MAPP/GPS curriculum for prospective Foster and Adoptive Families 11/05/2014

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