Front Office Manager
Resume:
SUCHANA ANANT NAIK,
Mobile no: 050*******
E-Mail: ********@*****.***
Career Objective:
To work consistently and diligently towards acquisition of critical skills and expertise needed for a highly challenging career in a professional organization, where opportunities exists for professional growth and career advance
Data Entry Operator in Dubai Driving Centre from 1998 to 1999.
Job Responsibilities:
Updating day to day information relating to new enrollments
Scheduling the dates for the new students
Telephone Operator cum Receptionist in Taj Holiday Village and also in Goa Beach Resort, India from 2000 to 2002.
Job Responsibilities:
Handling busy switch board EPBAX.
Greeting customers
Making travel arrangements for the guests.
Arrangements for sight seeing
Satisfying customers by providing excellent service according to the norms and regulations of the Hotel.
Worked as Assistant Manager in Saj Hotel, Muscat (Wadi Kabeer) from 2002 to 2003
Job Responsibilities:
Assisting manager
Carry out the sales plan and achieve the sales target.
Coordinating with manager and staff for arrangements of indoor and outdoor parties.
Front Office Executive in a 3 Star Hotel in Dubai from 2003 to 2004.
Job Responsibilities:
Greeting customers
Roomreservations
Making travel arrangements for the guests.
Arrangements for sightseeing.
Maintain customer relationship by providing excellent customer service.
Scouting for new guests and coordinating with the new customer.
Work Experiences: July 2004 till 2013 for 10 years in Dubai
Logistics Distribution system Receptionist cum Telephone operator
Toll Global Forwarding Office Administrator
Toll Global Forwarding Import & Export Customer Service
Job Responsibilities: As a Receptionist/Office Administrator/HR Assistant
Greeting visitors and directing them appropriately.
Providing excellent front office support by answering and directing phone calls and taking messages as appropriate.
Excellent communication skills including writing, proofing speaking and listening.
Screening the incoming and outgoing couriers and also keeping track of fax messages.
Handling the stationary requirement.
Make arrangements for the meetings and fix appointments for the top managements.
Job Responsibilities; Administration Officer
Coordinating with the management and the staff
Looking after the requirements of each department
Keeping a close watch on all the duties being performed by each department
Reporting about the office to the general manager
Preparing a daily report about the offices
Looking after the budgets of each department
Keeping a watch on all the office supplies and replenishing the stock with new thing as they run out
They should know about the workings of each department so if any head is missing, they can assume their duties for the day
Evaluating the staff members during the staff performance appraisals
Delegation of responsibilities to the other staff members
Implementing filing systems for the office
Giving suggestions to the management on the overall functioning of the office
Conducting meetings with the employees where they can voice their grievances
Coordination with sales staff day to day operations and ensure customer satisfaction at any given time
Continuously strives to improve/ manage and develop stronger relation with customers
Coordinate with Export and Import clearing staff
Follow up with customers for orders payments and prepare quotations
Following up and visiting all government departments work Immigration, labor, Economic etc.
Following up with PRO for new visas,cancellation,labour dispute etc.
Act as the main point of contact for visitors and callers, including reception duties.
Provide general administrative support to the Chief Executive and staff team.
Undertake and assist in the recording and processing of invoices, receipts and payments as required and instructed.
Prepare contracts for suppliers as advised.
Assist in matters relating to marketing and publicity for the Company.
Arrange meetings relating to the core operation of the Company.
Maintain the central filing system, general database and archive.
Provide administrative support for matters relating to the premises and operations including security, alarms, opening, insurance and transport.
FLY WINGS DOCUMENT CLEARING SERVICES L.L.C /2014 till 2016
Job Responsibilities
In charge of Administration/Marketing Department
Attending Client enquiries and explaining requirements
Sending quotation to the clients
Convincing and confirming the orders
Preparation of Application for new companies
Following up and visiting economic department for obtaining License approval
Attending/Managing Day today office work
Preparation of new visa application and follow up
Managing petty cash and bank deposits
Coordination between management and clients
Ensuring invoices are prepared and payments are collected
Managing sales staff and review of their client meets
Organizing and attending weekly meetings with staff
Languages Known : English, Hindi, Marathi, Konkani, Malayalam, Bengali Urdu & Understand Arabic and Iranian
From 2017 till now working at SUFA DOCUMENT CLEARING SERVICES LLC As business consultant .
Job Responsibilities: Managing the office
Assisting clients to open new business licenses in Dubai and help them to get the approval from all the government departments such as Dubai Municipality,Dubai Police,Dubai Telecommunication, RTA, Dubai Economic Department and so on
Academic Qualifications: Higher Secondary
Having valid U.A.E Driving .License
Computer Skills:MS-Word, MS-Excel, Internet
Courses done:
Career course in House-Keeping (Institute of Hotel Management/Goa)
Basic computer skills(Stenodac Training Institute)Goa
Shipping and Freight Forwarding Course(Safi Training Center Dubai)
Strengths:
Exceptional communication skills. quick learner and able to adapt new technology
Create a friendly and positive environment by being courteous and sensitive to the need of others.
Highly motivated, perseverance &confident.
Yours faithfully
Suchana anant naik
Mob: 050-*******
Contact this candidate