Food Service Customer

SUMMARY

SKILLS

EXPERIENCE

VISHAVPREET BHASIN

(C) 604-***-**** *************@*****.***

Hardworking Crew Member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks. Hardworking and reliable crew member with strong abilities. Highly organized, proactive and punctual with team-oriented mentality. Team Contributions

Company standards

Workplace Efficiency

Line Efficiency

Product cross-selling

Problem resolution

Supervision

Project organization

Team building

Team management

Process improvement

Operational improvement

Planning and coordination

MS Office

Customer service

Crew Member, Mcdonalds, January 2019-August 2020

SURREY, BC

Drove team success by completing assigned task quickly and accurately. Maintain Drive thru, Front window, expediter other crew members. Performed various troubleshooting tasks, including order taking, running food as well as presenting.

Organized and restocked to support operations and team productivity. Kept activities moving smoothly by coordinating schedules and personnel. Remained mindful of workplace safety according to predetermined specifications. Observed safety precautions and practices when using heavy machinery and equipment. Identified unacceptable work or materials and independently corrected problems to keep operations on-target.

Monitored and counted food stock and supplies to reorder on time. Verified orders and bagged items for easy transport. Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.

Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.

EDUCATION AND TRAINING

Served drinks and prepared specialty beverages.

Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.

Completed opening, closing and shift change tasks to promote store efficiency. Reviewed contents on food trays to check receiving complete order. Resolved customer concerns and relayed relevant information to supervisor. Post Graduate Diploma in Business Management, Kwantlen Polytechnic University, SURREY, BC September 2020

BACHELOR oF EDUCATION, RIMT UNIVERSITY, PUNJAB, INDIA April 2017 Master of Science

CHEMISTRY, M.M MODI COLLEGE, PUNJAB, INDIA April 2015 Bachelor of Science

SCIENCE, A.S COLLEGE, PUNJAB, INDIA April 2013

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