Customer Service Sales

Ronaldo Mateo

Stocking Associate Contact: ***-*93-915 /*************@*****.***

Customer service

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Skills -- Excellent skills in organizing and inventorying merchandise. .

-Strong bility to prepare and maintain records and reports of inventories, prices, expenditures, shipments, shortages and goods used or issued.

-Interacting & helping out customers

-Friendly

-Problem solver/critical thinker

-Good with computers and technology overall

-Great communication skills and customer service skills

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Experience

Best Buy/store Sales

January 2017-March 2017, 625 Atlantic Ave

Giving explanations about the products customers ask for. Assisting

Customers when choosing a product. Suggesting additional purchases for the

Customer to boost sales

Morton Williams / stock clerk

February 2016 –November 2016, 2941 Broadway NY

Prepared ad displays and reset isles schematics by reorganizing products according to the company's request. Signed and price tagged grocery products. Provided excellent customer service by assisting the needs of the consumer. Promoted sales and the company as a whole. Provided minimum assistance at cash registers

Payless Shoesource / Inventory Associate

April 2015- November 2015, Harlem NY

Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports.Receives, unpacks, and delivers goods; re-stocks items as necessary; labels shelves. Processes and/or approves invoices for payment.

Clover/ Technical support

June 17, 2019 – March 19, 2020

Technical support agent for first data clover POS system. In charge of assisting merchants with set up, training and any technical issues involving their Clover POS system as well as their Clover account.

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Education A Philip Randolph HS

January 2011 - June 2014, New York, NY

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