Patient Coordinator/ Insurance Verification Specialist
Resume:
Ria Dizon
Insurance Verification Specialist / Patient Coordinator 510-***-****
Details
510-***-**** **********@*****.***
Links
Skills
Insurance coverage and policies. Excellent multitasking skills
Effectively use and maintain office equipment
Strong working knowledge of office procedures and basic accounting principles
Organized and detail oriented
Bilingual
Effective written and verbal communication
Strong interpersonal skills
Problem solving skills
Languages Spoken
Filipino / Tagalog
PROFILE
Experienced Administrative Assistant seeks opportunity to continue career. Great people skills, attention to detail, and demonstrated ability to multitask.
EMPLOYMENT HISTORY
Insurance Verification Specialist / Administrative Assistant
Union Landing Dental Center, Union City, CA
February 2018 – Present
Responsible for 55% increase in insurance verification accuracy. Attributed with 45% increase of collections.
Performs related clerical duties and office functions, including the registering and scheduling of patient examinations.
Process patient referrals and insurance authorizations.
Collects and enter patient information into record keeping system.
Greets, orients, directs, and assists patients, visitors, and guest.
Responds directly and promptly to patient inquires including explanations of exams and exam protocols.
Interacts with referring offices and physicians.
Communicates sensitive information via phone, fax, and in writing to appropriate resources.
Screens incoming calls for departmental staff. Relays information to appropriate individuals in a timely manner.
Communicates with patients, families, volunteers, staff, and doctors in a manner that focuses on the principles of quality client service.
Reprioritizes work on a continuous basis accommodating changes that have occurred.
Acts as first line of problem resolution.
Applies previous experience and knowledge when dealing with new work requests.
Maintains clinical/office supply levels and completes supply orders as needed.
Assists with special projects as needed.
Offers suggestions for improving inter and intra departmental operations.
May act as informal team lead.
EDUCATION
St. Paul University, Quezon City, Philippines
June 1998 – March 2002
Degree: Bachelor of Arts - Major in Secondary Education
COURSES
Inpatient and Outpatient Medical Coding and Billing, Career Step - United
States Navy
April 2015 – October 2015
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