Employee Relations Manager

Career Objective:

I am diligent, proactive and take pride in delivering excellent service in all assignments entrusted to me. I work independently and have the ability to work in multi-cultural groups and adapt quickly in complex situations and environment. In the course of 17 years (9 years in Dubai & 8 years in Qatar) of professional experience in the GCC countries and 5 years in India, I have acquired the requisite skills to undertake a broad range of assignments in multiple functions. I am highly committed, always adopting a “can-do” attitude and my ability to respond positively in challenging situations is a demonstration of my resourcefulness and resilience to work under pressure.

EDUCATION

2000 Bachelor of Commerce, University of Bangalore

2000 Diploma of Software Engineering, Aptech, Bangalore

2007 Postgraduate Diploma in Human Resource Development, Indian Institute of

Management and Technology, Chennai

PROFESSIONAL EXPERIENCE

Jan 2012 to Qatari Diar Vinci Construction (QDVC) – Doha, Qatar

Dec 2019 HR / Administration Section Head of the Lusail LRT Project

The Lusail LRT Project is a prestigious project awarded by Qatar Railway Company to QDVC & Alstom, to build and develop 37 LRT stations in Lusail City, a new township in Qatar.

Principal Responsibilities:

I am responsible for managing the overall Labour HR Management functions with specific emphasis on the welfare services of migrant workers. This is consistent with QDVC’s vision in providing a high level of working conditions for the migrant workers to ensure that the aspects of health, physical and mental well-being are maintained. At the peak of mobilization, the number of workers deployed on the project was in excess of 3,500 comprising a diverse workforce of over 37 nationalities.

I supervise and administer the Workers Staffing and Resourcing, Welfare activities, Grievances and Disciplinary process for 4 LRT sub-projects i.e. At Grade Stations, Underground Stations, Systems for Tunnel Ventilation, Communication Systems and Environmental Control Systems and the Depot.

Liaise with the Talent Management department of QDVC Head Office in coordinating the staff & workers recruitment activities such as screening and shortlisting candidates in various profiles / trades to meet the requirements of the 4 sub-projects.

Responsible for ensuring the smooth mobilization and on-boarding of staffs and workers for all the project sites.

Organize the daily logistical requirements for the delivery of food (lunch and dinner) to all workers in all 4 sub-project work sites.

Liaise with the Section Managers in all project work sites to organize events planned for workers such as Safety training programs, celebration of project milestones and worker’s recognition awards.

Manage staff and workers grievances, disputes, and incidents of indiscipline and initiaiting disciplinary action and ensure that disputes are resolved amicably.

Active member assigned by the project for Workers Welfare Committee.

Overall responsible for the LRT project in coordinating with QDVC Head Office for the processing of Staff and Workers Immigration matters which include renewal of RP and issuance of Visit Visa and Business Visa.

Coordinate with QDVC Head Office for the annual medical insurance renewal, insurance claim reimbursement and attending to enquiries.

Manage the mandatory operational reportings to ensure timely and accurate submission.

Oversee the workers daily time attendance and processing their timesheets for submission to the Payroll department.

Supervise the full range of Labour HR activities including the mobilization, internal and external transfers, demobilization and repatriation.

Ensure that the HR & Administration processes are compliant with the quality standards set by the QHSE and Quality departments.

Maintain accurate and updated employee data, files and other HR related information in HRMS software.

Experienced in establishing and managing staffing status reports to track current and long-term manpower requirements, plan and take initiatives for mobilization and demobilization activities as per deadlines of the project.

Experienced in making policies and procedures. Set up and administer systems to ensure timely status follow-up with visa team and PROs for all visa transactions.

Ensured and committed for meeting performance appraisal deadlines with all levels of the project on an annual basis.

Aug 2008 to Al Naboodah Construction Group – Dubai, UAE

Jan 2012 Human Resources Advisor

Principal Responsibilities:

Compiled a summary of Job Descriptions and the Employee Manual for staff and workers.

Formulate the recruitment plans and monitor the workforce pool to ensure that quality, speed and cost factors are met.

Responsible for the recruitment activities and manage the entire recruitment cycle of interviewing, negotiating, issuing employment offers, closing on offers and on-boarding to ensure that the staffing requirements are fully met.

Coordinate with multiple recruitment agencies to build a pipeline of talent for critical roles through regular reviews with business unit heads within the Group.

Oversee the HR administration and day to day operations to ensure that the organization is compliant with the laws, rules and regulations.

Supervise the on-boarding and responsible for ensuring the smooth settling- in of Staff and Workers.

Prepare and consolidate the accommodation and transportation requirements and conduct regular forecast and analysis for management reporting.

Responsible for managing the Performance Management process which includes annual performance reviews, evaluation and follow up actions.

Develop a consistent employee relations framework to manage the employment relations issues to build high employee morale and a productive and motivated workforce.

Manage the Employee Relations functions to ensure that employee disputes are resolved amicably. Provide guidance and proactively manage the employee relations issues to ensure fair, consistent and effective problem solving.

Oversee the smooth delivery of HR policies management, HR Information System and Expatriate management.

Formulate, administer and continuously identify and recommend improvements to the current human resource policies, practices and processes to support the changing requirements and to ensure cost effectiveness.

Nov 2003 to Al Sahel Contracting Company – Dubai, UAE

June 2008 Personnel and Admin Officer

Principal Responsibilities:

Build and manage recruitment supplier partnerships with recruitment and manpower agencies to ensure a pipeline of talent to support the organization’s manpower needs.

Oversee the recruitment plans to attract talents to the organization.

Responsible for the recruitment activities and manage the entire recruitment cycle of interviewing, negotiating, issuing employment offers, closing on offers and on-boarding to ensure that the staffing requirements are fully met.

Prepare and consolidate the accommodation and transportation requirements and conduct regular forecast and analysis for management reporting.

Supervise the on-boarding and responsible for ensuring the smooth settling in of Staff and Workers.

Oversee the smooth delivery of HR operation services, HR policies management, HRAdministration and HR Information System.

Provide guidance and proactively manage and oversee the employee relations issues to ensure a fair, consistent and effective problem solving.

Mar 1997 to Aptech Computer Education – Bangalore, India

Aug 2001 Senior Human Resources Executive

Sept 2001 to Country Club (I) Limited – Bangalore, India

Apr 2002 Assistant HR Manager

May 2002 to Country Club (1) Limited – Bangalore, India

Sept 2003 Facilities and Operations Manager

ACHIEVEMENTS

Promoted to the position of Administration Manager within 3 months of joining Al Naboodah Contracting Group based in Abu Dhabi, UAE. In recognition of my outstanding performance, I was transferred to Dubai, UAE to undertake a new role for the Construction business unit.

Promoted to the position of HR Advisor and was assigned to formulate and develop policies and procedures for all business units in Al Naboodah Contracting Group.

Recipient of the Best Manager Award in Country Club (I) Limited for achieving and exceeding the target for 2002/2003.

Recipient of the Long term Service Award in Aptech Computer Education in the fields of placements and training.

PROFESSIONAL DEVELOPMENT

Conducted seminars on HR Management in the modules of Communication Skills, Motivation Skills, Presentation Skills, Teambuilding, Leadership, Time Management, Telephone Etiquette and Stress Management.

PERSONAL SKILLS/ INTERESTS

Date of Birth: 15th February 1975

Nationality: Indian

Marital Status: Married, with 2 school-going children

Computer Skills: MS Word, Excel, Powerpoint (Advanced user)

Language Proficiency: English, Urdu, Hindi, Kannada, Tamil – Very fluent

Telugu, Arabic and French – Basic

Hobbies: Bodybuilding, Playing guitar and Music

LinkednID:saif-ulla-khan-7a66aa183/ Skype ID:live: hsaifullakhan_1

REFERENCES

1.Mr. Jean Claude Vivenot

Finance Director, QatariDiar Vinci Construction, Doha, Qatar

Email: ****-******.*******@***-*.***, ****-******.*******@*****-************.***

2.Mr. Joachim Dubreux

Group Finance and Administration Manager, Qatari Diar Vinci Construction, Doha, Qatar

Email: *******.*******@*****-************.***

Mobile number: +974-********

H. Saif Ulla Khan

Contact mobile number: UAE: 971**-******* (ON VISIT VISA)

+91-702******* / 998-***-**** (India)

Contact email: *************@*****.***

Current Address: Hor Al Anz, Dubai, UAE.

Contact this candidate