Administrative Assistant Manager
Resume:
DEBORAH BAUMANN
Flaxton, ND 58737
E-mail: **********@*****.***
SUMMARY
Over 20+ years of experience in banking, customer service, and accounting. Highly organized and efficient individual in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives with creativity, enthusiasm, and humor. Having a proactive and flexible approach to juggling many different priorities, and able to work autonomously and take ownership of all aspects of a task or project.
CAREER HIGHLIGHTS
Accounting
Bank Reconciliation
Accounts Receivable - billing, collections, payment application, and account reconciliations
Accounts Payable – 3-way match, payment processing, and account reconciliation
Master File Maintenance – customer, items, bill of materials, vendors
Office Management
Budget Tracking
Order Stock and Office Supplies
Maintain Office Equipment and Coordinate Repairs
Assisted in obtaining Government Contracts and Solicitations, Drawings
Manage Communications (verbal and written) – suppliers, contractors, and customers
Set-up and Troubleshoot Computer System
Oversee 3-5 employees
Filling out Government needed Paperwork
Scheduling of Appointments
Banking
Customer Service – opening accounts, inquiries, certificates of deposit, recovery of customer funds related to a fraud, and increased overall customer satisfaction.
Foreign Currency Exchange Processing
Daily Balancing of Branch Transactions
Balancing of currency safes and bank ATM’s
Front Desk Manager
Budget Tracking
Oversaw 10/15 employees
Answered phones
Greeted guest
Made and changed guest reservations
Processed credit card payments
Handled all guest refunds when necessary
Worked with department heads to ensure guest rooms and concerns where taken care of
WORK HISTORY
Expressway Suites, Minot, ND Front Desk Agent 2019-2020
Expressway Suites, Minot, ND Front Desk Manager 2018 - 2019
NDSU Extension Office, Burke County, ND Office Administrator 2013 - 2014
First National Bank & Trust, Lignite, ND Customer Service/Teller 2008 – 2010
U.S. Census Bureau, Bismarck, ND Crew Leader Assist- 2009-2009
Temporary Census Worker
ING, Minot, ND Case Manager 2007-2007
Holland America, Williston, ND Customer Service 2006-2007
First National Bank & Trust, Crosby, ND Head Teller 2002 – 2004
Bushel 42 Pasta Company, Crosby, ND Quality Assurance Tech 2001-2002
Aero Products Company, Los Angeles, CA Administrative Assistant 1995 - 2000
Clarion Corporation of America, Cypress, CA Customer Service 1989 - 1994
EDUCATION
Bismarck State College, Bismarck, ND Criminal Justice/Accounting coursework
Williston State College, Williston, ND Administrative Assistant coursework
COMPUTER SKILLS
Microsoft Office – Office, Excel, Power Point, Outlook
Custom developed ERP systems
Underwriter Workbench
Admin Server
Wise
Sametime
Amendment System
Staffware
Sparak Client Server
Lotus Notes
UPS-Online Shipping
FEDEX Online Shipping
Federal Treasury Online Reports
VOLUNTEER ACTIVITIES
Woman’s Auxiliary for Moose Lodge, Lignite, ND
Assistant 4-H Leader for Cloverbuds, Lignite, ND
North Dakota Fish and Game Archery Instructor
References available upon request.
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