JAMILE MENESES

Ottawa, K*R *A* ON

adgaog@r.postjobfree.com

linkedin.com/in/mjamile

CORE COMPETENCIES

Business professional with effective communication and analytical skills developed from +10 years of work experience in technology, logistics and supply chain, consumer goods and retail industry.

Currently, I’ve support the sales and business team on CRM, CPQ and analytics also I'm the Salesforce administrator, working with my internal clients to automate processes, manage their data to provide information that will help to make a better decision in business.

I'm result-oriented, extremely passionate about business, sales, and marketing, holding a large experience in Technology, Consumer Goods, Retail and Logistics service industry. It is part of my journey purpose to be a bridge between business and technology.

Experience handling complex B2B projects with top-selling products to global accounts building excellent relationship with internal and external customers to delivery target results.

Certified knowledge in business administration and marketing managing the product work-flow chart for multiple projects. I am organized with detail oriented with multi-tasking abilities bringing high critical thinking that was developed by professional experience.

Team-player, enthusiastic and problem-solving high skills, I have been working close to areas as operations, logistics and supply chain, research & development and marketing/sales seeking to be a bridge between business and technology supporting change management projects.

Strong logical analytical and mathematics skills to help deliver data and information to support decisions to exceed target results.

Enthusiastic player and learner to code with Java Script Skills to programme in salesforce

RELATED PROFESSIONAL EXPERIENCE

Marketing and Salesforce Admin

DA - Integrated – Ottawa, ON Present

Currently, I’m responsible for salesforce database administration and support sales and business operations. The goal is to be the bridge between business and technology using the best solutions of the tool.

Assisting in coordination with other departments of the company: office administration, engineering and operations, supply chain, finance to collect and define requirements with internal clients to set clear expectations of scope will be and achievable timeline to automate business process

Worked to create a documentations and workbook to keep the best understanding of the system functionality also provide end to end support for the Salesforce platform and best practice recommendations to business

Responsible for managing users security in CRM, Sales and Service license platform. I’ve a currently project where I implemented new profiles, permission set and setting (5) five new apps with customized lightning page lay-out views for internal customer success in the operations and engineering, finance, office administration, marketing and sales areas.

Implemented and maintained Salesforce customization such as security, sharing and visibility, approval processes, lightning components, process builder and flows, validation rules and reporting

Implemented new marketing process using process builder and flows to find target account with productivity and effectivity. I handle marketing campaigns and email templates to achieve the mkt target

Developed of new custom objects playing in java basic code skills for validations rules and supported apps integrations to automate process

Executing marketing and sales related administrative activities I’m responsible for include new leads/accounts, finding new target name contacts to support in marketing emails campaign and provide better sales results creating sort of tasks and reminders for them

Implemented the new process to clean and maintain data quality also manager the duplicates for contacts, lead and accounts

Performing data management & analysis using knowledge of Tableau and data analytics software, I’m responsible for preparing reports and dashboards

Offering regular insights to the company and business that will assist in make better decisions

Customer Service Representative

PepsiCo Canada – Frito Lay’s Gatineau / Ottawa, ON 2018 - 2019

Developed the best-selling strategy and executing national marketing promotions and campaign through trade marketing strategy

Negotiating with internal buyers team to delivery product to special campaigns

Support member of merchandising handling by planogram, mixed product and visibility of company brand in high traffic areas in large retail centres in the Ottawa / Gatineau area: Walmart, IGA and Loblaws.

Administrative tasks reported on CRM Salesforce making updates for several meetings, visits, cold calls and all inquiries of the customers.

“Related” WORK EXPERIENCE

Key Account Manager

JBS Foods – Dairy Division, Brazil – São Paulo, Brazil 2014 – 2017

Managed, conducted and implemented the sales business process to global key accounts like McDonald s, Walmart, Burger King and Starbucks providing dairy products to corporates, distributors and brokers.

Conducted with Marketing, Sales and R&D, developing new products necessities in following compliance requirements and conducting all business sales process being the main point of contact between customer and company. I was responsible by administrative tasks like to elaborate commercial proposal, managing and negotiating S&OP, purchase of orders, invoices and schedule delivery with internal partners.

Worked with Supply Chain negotiation best pricing, schedule logistic of operations since to make purchase orders, commercial invoices, shipping documents for the export product to Latin America.

Built a strong rapport with customers by working closely with the first point of contact and negotiating agenda and annual sales goals.

Conducted and prospected new business opportunities with business analysis information for pricing, margin and portfolio offer increasing sales and to implement campaigns of marketing to B2B instead the creation for co-branding, cross-market, activation, experimentation, competitive and developed new business opportunity.

Contributed to development of strategy of new product together with R&D team managing project handling internal demands the innovation to bring solutions to customer exceeding in quality, experience and expectation

Account Executive

Platlog – Logistics and Solutions for food services São Paulo, Brazil 2011 – 2014

Prospected and developed new business opportunities to increase portfolio of customers in food chain providing operation solutions in import, logistic and transportation for management food products

Worked together with supply chain special with category buyers and import supervisor defining and planning deadlines of all product import necessity to increase sales also conducted several projects with an internal and external team of producer operation, import, logistic, transport handling kick off meetings and presentations.

Managed high flow of emails during the day to attend requirements and purchase orders administrative tasks, meetings in under pressure atmosphere. .

EDUCATION

Pos Graduate Certificate, Executive Marketing at Ohio University, USA, 2018 - 2018

Pos Graduate Certificate, Business Administration at Business School, Brazil, 2014 - 2016

Bachelor’s Degree, Science at Centre São Camilo, Brazil, 2002 - 2006

PROFESSIONAL DEVELOPMENT & LANGUAGE SKILLS

Languages: fluent in English and Portuguese (native language), Spanish and French ( Basic )

SKILLS AND CERTIFICATIONS

Certificated in Business Administration and Marketing

Proficient in computer skills: excellent in to build presentation and design with Microsoft Office Suite including Microsoft Power Point, Word, Excel and Adobe also the basics of programing with Java Script

Salesforce Trailhead

Data Security and Quality

Lightning Experience Customization

Process Builders and Flows

Lightning Experience Customization

Managing the CRM handling with Sales and Service Cloud

Process Builder and Flows to automate business process

Reports and Dashboards to help make better decisions

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