Soujanya Gujjar
Alexander Highlands Drive ****************@*****.***
Building no 3-1841, Apt#206 mobile: +1-704-***-****
Charlotte NC 28262
Objective
To be an Innovative, motivated and results oriented professional and to work in challenging environment where I can contribute, enhance, and share my knowledge and experience for successful career growth and development of organization.
Summary of Skills
An experienced banking professional specialized in the review and investigation of real-time sanction/AML screening alerts
Strong team player with a keen eye for detail to able to make sound, logical and risk based decisions backed up historically with excellent QA scores
Broad understanding of banking financial crimes (AML and Sanctions)
Strong knowledge and experience in Global Economic Sanctions (GES) guidelines, rules & standards.
Hands on in Fund Transfer Regulation (FTR) process
Worked on LexisNexis, PEGA and Actimize tools
Strong hold in International payments via SWIFT, CHIPS and FED wires.
Certified in Global Payment Operations & Risk and Compliance.
Knowledge on GPP (Global Pay Plus) and ISO 20022
Strong analytical, verbal and written communication skills
Quick learner and adaptive to new systems, implementations
Ability to work autonomously and deliver results in a high-pressured environment
Effective team leading capability and motivate individuals to deliver maximum quality
Flexible to provide extra hours as per Business needs and ability to multitask in an organized manner
Professional Experience 1
Organization Bank of America-Bromley South
Designation Research Analyst (Global Financial Crimes)
Location London, UK
Duration Dec 2017-May 2018
Ensure that the rules and standards relating to sanctions set by the Global Economic Sanctions (GES) for the bank are met
Adhere to appropriate standards, procedures and service levels for the sanctions screening operations team
Manage and process screening passed by reviewers (Level 1), performing 4 eye check (Level 2), and investigate (Level 3) real time payments and potential matches as per GES guidelines
Utilize additional tools to review potential hits to determine if payments require further escalation to GES
Ensure group email box is managed daily and all queries responded in a timely manner
Maintain procedures and daily checklists to ensure that they are reflective of all appropriate key controls
Hold/block funds upon request of GES
Work closely and collaboratively with the team and achieve targeted results
Supported Fund Transfer Regulation (FTR) queue
Ongoing monitoring and reporting aged items.
Checklist on all agreed cut-off matrix for EMEA & US regions
Complete and attest all training requirements
Additional ad hoc duties or tasks as required/delegated by management
Professional Experience 2
Organization Bank of America Continuum India Private Ltd
Designation Team Leader (OFAC-Office of Foreign Assets and Controls)
Duration October 2015- July 2017
Process Overview
In OFAC, we process payment transactions of the corporate clients, business entities or firms and Individuals. The transactions which take87 place on daily basis of the customers and clients who transact with Bank of America will be filtered by the database automatically to check the authenticity of the payments and as well as clients. Transactions with partial or exact match with database will fall into the OFAC queue. If there is any discrepancy found for possible Anti Money laundering (AML), then those payments are referred to the Global Economic Sanctions team (GES) in U.S. As per the decision from GES team payments are actioned whether to release, cancel or block the funds.
Responsibilities:
Review the Global Economic Sanctions hits on Firco soft for Asia, EMEA and US branches
Investigating the transactions using LexisNexis, PEGA and Actimize tools to prevent Money Laundering across the Asia/EMEA/US regions.
Regular connect with internal business partners and support functions.
Effective communication with technology teams in case of database errors
Analysis of suspicious payments and authentication of customer data
Monitor group mailbox and ensure timely resolutions on Branch/client queries
Investigate the rejected transactions for any possible OFAC sanctions reason
Manage EMEA cutoffs and provide support in EMEA investigations
Reporting of OFAC submission reports to GES as per regulatory guidelines
Review operational procedures and methods to endorse changes for improvement.
Team Management:
Identifying and evaluating employees training requirements.
Aid in the development, implementation and periodic performance of process controls
Monitoring key performance of team and providing feedback
Organized and methodical approach with excellent teamwork skills
Trained new members in the process
Conducting Team huddles and communicate with teams on process updates.
Maintain attention to detail in high-pressure situations
Professional Experience 3
Organization Bank of America Continuum India Private Ltd
Designation Team Member to Team Developer (Wire Payments)
Duration June 2008 to September 2015
Process Overview
Wire Payments and Wire Investigations
Exception wire transfers are defined as Wire transfers remitted as an “exception” to bank preferred channels which include Telephone initiation via wire room with a PIN, Cash pro online, or BA direct. The role of the Exception Wires is to initiate outgoing wire transfer and Intra bank wires. Wire initiation involves 4 stages Entitlement, Callback (Charlotte &Costa Rica), Entry of payment and verification.
Wire Investigations
Wire Investigations include Wire Amendments, US Wire Return/Recall, FX Wire Return/Recall, US investigations and International investigations
Responsibilities
Monitor and identify the payment types and process as per the cut offs
Verified International payments include SWIFT, CHIPS and FED wires.
Queue monitoring and allocation of work to team members
EOD reconciliation
Global Quality Analyst for India, Charlotte and Costarica sites.
In depth analysis of pre and post payments and conduct process knowledge test
Designed quality parameters and update process procedures
Audit payments and share quality reports on weekly and monthly basis
Participated in UAT calls for process applications
Team Lead tasks:
Leading Monthly Business Review calls
Acts as a process SME and escalation point of contact
Verified High value and Critical payments
Provide coaching and developmental feedback and sharing the same with respective site leaders across
Ensure that the team works effectively together to achieve and exceed operational targets add value to the business
Managed escalations from the onshore team
Partner with LOB and stakeholders to understand and address potential opportunities
Review team’s performance on a daily and monthly basis
Updating various process deliverables like Risk questionnaire, MIS and monthly dashboards.
Effective communication with various business partners
UAT Experience
Review and understand defects entered by IT team and update them as open items
Managed UAT and set up quality gates for production release
Built UAT coverage using self SME knowledge and business prioritization
Prepared operational business readiness checklist and user learning guide
Key Achievements
Certified in Global Payment Operations 2016
Certified in Risk and Compliance 2015
Completed one JDI project in 2014
Completed one JDI project in 2012
Completed one JDI project in 2011
Completed Best practice Replication in 2013
Silver award in 2011,2013,2014 & 2015
Bronze award in 2012 & 2013
Received Zeal Award for Oct – Dec 2009
Received Spirit Award in 2008
Appreciated and nominated by line of business for being delivering all responsibilities timely and efficiently
Participated in events at BACI level in 2008 & 2009
SPOC for People Engagement Group in 2010 & 2011
Educational Qualifications
B. Com (Computers) from Osmania University College for Women (2008)
Personal Particulars
Languages Known English, Marathi, Telugu, Hindi and Tamil
Marital Status Married
Date:
Soujanya Gujjar