DYLAN O'CONNELL
Staten Island, NY *****
******************@*****.***
Passionate, organized individual with exceptional communication skills. Seeking an opportunity to grow and adapt in a fast-paced and exciting work environment. Authorized to work in the US for any employer
Manager
Better Gourmet
October 2019 to Present
• Oversaw production and handling of food of a health food restaurant.
• Advised customers on choosing menu items based on their dietary needs (ie. keto, paleo, veganism, vegetarianism, low- calorie, low-sodium, high-protein).
• Responsible for training new employees in customer services and workflow.
• Provided exceptional customer service, maintaining the franchise's standards.
• Recruited and incorporated new talent to the existing team. Manager
Ralph's Famous Italian Ices
August 2014 to Present
• Assigning tasks to all staff members, including myself, to maintain an orderly and supportive work environment.
• Responsible for counting revenue, making change, and creating starting money for the registers for the next business day.
• Assess and adapt to everyday formalities including deliveries, large orders, off-site events, and any kind of costumer conflicts.
Student Teacher
St. John's Lutheran Elementary School
September 2014 to June 2015
• Developed constructive lesson plans catered towards an introductory Spanish class of 40 students.
Bachelors of Science in Psychology
College of Staten Island
WORK EXPERIENCE
EDUCATION
2017 to May 2020
Some college in Nutrition and Food Science
Brooklyn College
August 2016 to May 2017
Advanced Regents Diploma
Susan E. Wagner High School
2012 to 2016
• Customer Service
• Leadership
• Planning
• Conflict Resolution
• Health & Fitness
• Zumba
• Visual Arts
• Food Safety
• Food Handling (2 years)
• Microsoft Office
• Psychology
• SPSS Statistics
• Teaching
• Research
• Presentation Skills
Food Handler
November 2018 to Present
SKILLS
CERTIFICATIONS AND LICENSES