Customer Care Assistant

CURRICULUM VITAE

Name:

Kharono Michol

Location:

Ntinda, Kampala

Subject

Content

Personal details:

Name: Kharono Michol

Marital status: Single

Date of Birth: 22/11/1997

Nationality: Ugandan

Contact Address: Ntinda, Kampala

Mobile: 077*******/075*******

Email: *******************@*****.***

Academic Background:

Bachelor of Human Resource Management. Makerere University Business school. 2019

Uganda Advanced Certificate of Education. Bududa Senior secondary School. 2015

Uganda Certificate of Education. Wanale View Secondary School.2013

Biography:

Kharono Michol is a human resource with all the theoretical skills attained from Makerere University Business School.

She has knowledge about employee welfare within an organisation.

She has experience in filing of documents.

She has experience in customer care acquired from her industrial practice.

Michal is a critical thinker and analytical.

Michal is selfless and can easily associate with teams.

Achievements:

Attained a leadership certificate from Bamasaba Association as the General Secretary.

Attained a Certificate from Bamasaba National Student Association as assistant Speaker.

Attained a Certificate from Human Resource management Makerere University Business School for being an active member.

Attained Ready to work certificate.

Attained National Social security Fund certificate.

Skills:

Critical thinking, Innovation and creativity, Communication, Computer, Interpersonal, Teamwork, Listening and Time Management.

Membership held:

Member of Human Resource Management Makerere University Business School

Member of Bamasaba Association Makerere University Business School

Computer skills:

Gateway

Microsoft office

Microsoft Excel

Microsoft Presentation(Power Point)

Database

Training attained:

Ready to work(Barclays)

NSSF training

SKIDEP training

Industrial training at Uganda Wildlife Authority

June 2018-August 2018

Job title: Intern at Uganda Wildlife Authority

Key Responsibilities;

Filing of employee information in their respective files

Photocopying and typing of information

Preparing documents for meetings

Helping in the payroll processing

Acting as the receptionist in her absence

Distribution of information to other departments

Processing leave documents

Arrangement of pay slips

Requisition of office items

July 2019- August 2019

Job title: Acquiring Agent at MTN

Key Responsibilities;

Signing up new members for momo pay

Following up the previous customers

October 2019 to date

Job title: Field Auditor at Uganda Breweries Limited under True North Consult.

Key Responsibilities;

Checking company fridges weather in good condition or poor

Checking weather the fridges are still in use or were taken away

Stock counting

Languages:

Language

Speaking

Writing

Reading

English

Fluent

Fluent

Fluent

Lugisu

Fluent

Fair

Fair

Luganda

Fair

Fair

Fair

Professional Referees:

Joel Kafiire

*.*******@***************.***

Human resource Manager

Truenorth consult / UBL

Doctor Mafabi Samuel, Acting Head of Department Makerere University Business School

Tel; 070*******

Email; *******@****.**.**

Madam Nali Lillian, Human Resource Warden at Uganda Wildlife Authority

Tel; +256*********

Email; *******.****@********.**.**

I Kharono Michol certify that the statements made by me above are true and complete to the best of my knowledge. I understand that any misrepresentation or material omission made in this form may render my candidature null and void.

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