Symone A. Singmore
**** **** **** *****, *******, MD 20601 (Cell) 301-***-****
Email: ***************@*****.***
CAREER OBJECTIVE: As a Certified Nursing Assistant (CNA)/Certified Geriatric Nursing Assistant (GNA), I am seeking a position within the medical field that will afford me the opportunity to perfect my skills and growth as a medical professional while providing exceptional patient care. All while progressing to becoming a Registered Nurse.
EDUCATION:
Genesis Healthcare June 2019 to July 2019
Certified Nursing Assistant Training (CNA)
Certified Geriatric Nursing Assistant (GNA)
College of Southern Maryland June 2017 to June 2018
Major: Psychology
La Plata High School September 2013 to June 2017
Degree: High School Diploma
EXPERIENCE:
Certified Nursing Assistant/Geriatric Nursing Assistant Restore Health Rehabilitation Center
White Plains, MD 20695
August 2020 to Present
Part-Time
Assistant Director of Nursing (ADON), Sophie Ikegwuono 240-***-****
Dedicated to providing high quality CNA/GNA healthcare to all residents
Dedicated to proving high quality customer service
Work in harmony with the nursing staff, ensuring that residents get the extra care and service assistance they need to improve their health and daily living by achieving their highest level of independency
I demonstrate a true passion for patient care and compassion for others
Commitment to teamwork
Our team provide skilled nursing, short-term and long-term care, and rehabilitation services
Provide daily nursing care and services that support the care delivered to the residents in the facility with professionalism, dignity and the utmost respect
Assist with bathing
Change linens
Properly position patients
Offer hydration
Checking in on residents in the morning and throughout the day
Take and record vital signs accurately throughout the day (via charting)
Perform other similar duties as assigned by the nursing department when necessary
Relay information to the RN concerning a resident’s abnormal condition
React to emergency situations appropriately when required
Make myself readily available on my off days to cover another CNA/GNA shift
Certified Nursing Assistant Medstar Southern Maryland Hospital
Clinton, MD 20735
December 2019 to April 2020
Full-Time
Director of Nursing (DON), Kimberly Brown 301-***-****
Provide basic nursing care under the supervision of a registered nurse
Able to comprehend, read, write and follow specific departmental policies, guidance, procedures and safety standards to successfully accomplished the essential duties of my position
Demonstrate ethical behavior that supports the hospital’s mission, values and commitment to compliance with all federal, state and regulatory laws. Inspires trust and exhibits honesty and integrity within the scope of daily activities
Maintain patient privacy and confidentiality according to HIPPA
Respect rights and dignity of all patients
Take vital signs (temperature, blood pressure, pulse, pulse ox and respiratory rate) and report any abnormalities to the nurse in charge of patient and record legibly on nursing flow sheets as well as using various computer applications to enter readings that may not have been recorded from the vitals machines
Accu-check monitoring
Provide direct patient care such as assisting with bathing, feeding, dressing, skin care, toileting, range of motion and walking
Turn and reposition bedridden patients to prevent breakdown of their skin
Change bed linens
Record amount of oral intake and measure urinary output
Collect specimens for tests making sure they are labeled and transported properly
Supply and empty bed pans
Transport patients and equipment as needed
Follow infectious disease precautions to prevent the spread of organisms
Aware patient of fall prevention interventions and able to identify patients at risk for fall
Report any concern of the patient to the Registered Nurse
Use the following Safe Lift Equipment: Viking, Sabina, Ergoslide, Hoyer lifts, and Golvo. Gaitbelts, vital signs machine, and weighing scales
Work effectively with people from a variety of culturally diverse backgrounds
Exhibit professionalism, courtesy and excellent customer service, while interacting with patients, guests and co-workers
Provide post- mortem care and transporting the body to the morgue
Perform other duties as assigned
Certified Nursing Assistant Genesis Healthcare
La Plata, MD 20646
June 2019 to November 2019
Full-Time
Director of Nursing (DON), Marie Fenelon Davis 301-***-****
Provides resident care in a manner conducive to safety and comfort. Resident care includes, but is not limited to:
Assist resident with or performs Activities of Daily Living (ADL)
Obtains and records Vital Signs and weights per policy
Assists residents with ambulation and transfers
Positions residents in correct body alignment in and out of bed
Applies adaptive equipment as ordered
Cares for personal belongings
Assists physician and/or licensed nurse with treatments and procedures as needed
Makes both occupied and unoccupied beds
Accompanies residents when transported outside the center for appointments as requested
Ensures residents are ready for scheduled therapy and transports resident to meals and to outside appointments
Participates in the Service Plan process and implements care according to Service Plan
Performs skin care treatments, as permitted by state regulation and Service Plan
Feeds or assists residents with meals and provides additional nourishment and hydration per Service Plan
Records resident's ADL Performance
Answers call light or bell promptly, delivers messages, cleans areas of spillage or accidents
Uses Standard precautions when caring for all residents. Adheres to Contact and/or Droplet Precautions as indicated
Participates in the orientation of new nursing assistants/aides
Reports changes in resident's condition, resident/family concerns or complaints to charge nurse and/or supervisor
Collects and bags soiled linen to be laundered
Assists with the orientation of newly hired Resident Care Attendant /Aides
Promotes a culture of safety to ensure a healthy practice and living environment
Collaborates and coordinates with other departments to provide timely effective care consistent with the individual's needs, choices and preferences
Contributes to an environment that is respectful, team-oriented, and responsive to the concerns of staff, residents, and families
Participates in quality improvement activities as requested
Maintains confidentiality and protects sensitive Protected Health Information (PHI) at all times
Assist with transports of patients to their outside of the facility appointments; ex.: dialysis, doctors, therapy
Stay and work beyond scheduled shift if needed to meet staffing requirements and/or needs of residents
Performs other duties as requested
Cashier – Front End Lowes
La Plata, MD 20646
July 2018 to April 2019
Part – Time
Supervisor, Tonya Johnson 301-***-****
Provide excellent customer service by caring for the customers and making sure needs have been met
Greet and acknowledge all customers in a friendly and professional manner
Operate a cash register, process customer payments via cash, check, credit and/or gift cards
Assist customers in need of unloading their carts
Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise
Responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate
Promote team work
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties
Physical ability to move large, bulky and/or heavy merchandise
Experience using a computer, including inputting, accessing, modifying, or outputting information
Identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits
Provide excellent customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business in a professional manner
Assist with shift coverage for lunch, breaks and unfilled shifts
Oversee the self- checkout area
Assist with successfully closing of the store
Cashier – Front End Safeway
La Plata, MD 20646
May 2017 to June 2018
Part-Time
Supervisor, Kevin Kinley 301-***-****
Greet and acknowledge all customers in a friendly and professional manner
Operate a cash register, process customer payments via cash, check, credit, WIC, EBT and/or gift cards
Bag customer purchases
Stock shelves with merchandise
Price checked merchandise and assisted with updated shelf tags
Keep cash register area neat and clean
Obtain carts from the parking lot to make readily available to customers
Provide back up for other cashiers whether if its helping bag or covering their shift(s)
Explain and provide Safeway rewards program cards and instructions
Assist customers in need of unloading their carts
Provide back up in the bakery department
Make myself available to assist in any department to get well round trained on the entire store
Front End Customer Service Vocelli Pizza
Waldorf, MD 20601
August 2016 to May 2017
Part-Time
Supervisor, Alec 301-***-****
Acquiring phone calls and fulfilling requested orders
Greet, address and thank customers in a friendly and very professional manner
Interacting with customers in person and on the phone; providing exceptional customer service
Handle cash register transactions; cash and credit card
Assisting with the food preparation by following standard procedures
Keep supplies stocked for the preparation of food orders
Dispatching drivers accordingly
Assist with keeping ingredients well stocked
Checked and logged in merchandise/supplies received
Customer Service Associate Dairy Queen
La Plata, MD 20646
October 2015 to April 2016
Part-Time
Supervisor, Majib Rahman 301-***-****
•Provide excellent customer service to improve business performance
•Ability to interact with customers in a professional manner
•Greet, address and thank customers in a friendly and very professional manner
•Work within various teams to ensure outstanding customer service
•Contribute ideas to resolve customer problems to improve productivity
•Maintain broad knowledge of customer products and services
•Prepare food and desserts as ordered
•Maintain Stock
•Check food for freshness and/or damaged goods
•Clean and sanitize the waiting area, food preparation area and floors
•Complete other tasks as assigned by store management
•Demonstrates clear communication
•Fully committed to providing the highest possible standards of customer service and support
•People oriented; worked directly with customers and the general public
•Self-starter; can be depended upon to complete a task under minimal supervision
•Understands and appreciates the importance of a job well done
•Built and maintained business relations with employees and customers
Customer Service Assistant/Baker’s Assistant Cakes By Angel
La Plata, MD 20646
June 2014 to October 2015
Part-Time
Owner, Angel Singmore 301-***-****
•Provided excellent customer service
•Answered phones in a professional manner
•Assisted with order taking
•Assisted with baking
•Assisted with deliveries
•Responded to correspondence via mail or email
•Created spreadsheets/logs/reports to track and maintain inventory using Excel and Microsoft Word computer applications
•Assisted with inventory of baking and office supplies
•Kept all supplies stocked
•Ordered stock
•Received and shipped merchandise
•Maintained stock, shipping and receiving records via Excel to ensure the logs were update and accurate
•Checked stock for freshness and damages
•Received, counted and processed cash, check and money order payments
•Ability to operate a cash register on a daily basis
•Manage cash register/computerized transactions
•Provided change and/or credit as needed
•Prepared bank deposits and requested change for day to day operations
•Provided detailed receipts along with approved orders
•Kept track of calendar and when orders were due
•Extensive knowledge of computer office software applications (power point, excel, spreadsheet, outlook, email, internet)
•Performed other duties as assigned
Specialized Training:
Cardiopulmonary Resuscitation (CPR) Certification; Basic Life Support (BLS) February 2019
Search and Rescue Drills February 2019
Certified Nursing Assistant (CNA) July 2019
Certified Geriatric Nursing Assistant (GNA) November 2019
Workplace Violence January 2020
Volunteer:
Indian Head Volunteer Fire Department 2019 - 2020
Newburg Volunteer Rescue Squad and Fire Department EMS 2018 - 2019
The Junior Catholic Daughters of the America 2008 – present
Piscataway Conoy Tribe 2005 - present
REFERENCES:
Available Upon Request