Project Manager

EBIN H. NESBIT

**** ***** ** *********, ** *****

Phone: 615-***-**** E-mail: ****.******@*****.***

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Professional Summary:

** ***** ************** ********** ** medium to enterprise environments Domestic and Global

13 years IT Leadership

10 years Project Management experience

5 years Cloud Management experience

Excellent managing skills, inter-personal skills including coaching and motivating people, interacting with Senior Management, and building strong working relationship with business managers and product development teams.

Strong Skill Set: Leadership, IT Management, IT Project Management, Infrastructure, ITIL v3, Project Management, Strategy, Budgets, Network Engineering, System Administration, Storage, Cloud Management, Disaster Recovery, SharePoint, Communication, Process Improvement, Interpersonal and Documentation.

Detailed Experience:

Employer: Core Civic Sr. Director of Enterprise Operations and IT December 2019 – Present

Ensuring operational excellence of IT Infrastructure and Operations by managing reliable, responsive, secure Network and Infrastructure across Enterprise domestic and international locations and platforms

Experience working with Executive Leadership to create IT vision and IT strategies.

Ensuring the availability, integrity, and support for IT systems and infrastructure

Ensuring alignment of IT with enterprise strategies, objectives, initiatives and ensuring the completions of these projects on time and within budget.

Implementation and Support of Cloud Services, Amazon AWS, Microsoft Azure, SAAS, IAAS DRAAS and PAAS

Member of Security leadership team that manages NIST Cyber Security, PCI, SOX and SOC 1 & 2 guidelines, principals and audits to remain compliant

Manage the project plans, design, implementation, development, maintenance, and enhancement of various environments which include, VMWare, Nutanex, Site Recovery Manager, Citrix, VDI, EMC Data Protection, Backups, Storage, Active Directory, NetApp, MS System Center, Office 365, SharePoint, Project Manager and Cisco UCS environment.

Build affinity across multiple teams, peers and upper management.

Implement strategies to improve current processes and procedures and identifies cost reduction opportunities in order to enhance business operations.

Manage multiple Enterprise Operation teams, including Server, System, Storage, DevOps, A/V, Change Management, VMWare, Network, Service Desk, Helpdesk, NOC, Incident Management, SCCM, Problem Management and Project Management teams.

Responsible for Disaster Recovery and secondary data center.

Responsible for ensuring that ITIL is followed for IT service management

Employer: Geodis Sr. Director of IT, July 2013 – October 2019

Ensured operational excellence of IT Infrastructure and Operations by managing reliable, responsive, secure Network and Infrastructure across Enterprise domestic and international locations and platforms

Experience working with Executive Leadership to create IT vision and IT strategies.

Ensured the availability, integrity, and support for IT systems and infrastructure

Ensuring alignment of IT with enterprise strategies, objectives, initiatives and ensuring the completions of these projects on time and within budget.

Implementation and Support of Cloud Services, Amazon AWS, Microsoft Azure, SAAS, IAAS DRAAS and PAAS

Manage the project plans, design, implementation, development, maintenance, and enhancement of various environments which include, VMWare, Nutanex, Site Recovery Manager, Citrix, VDI, EMC Data Protection, Backups, Storage, Active Directory, NetApp, MS System Center, Office 365, SharePoint, Project Manager and Cisco UCS environment.

Build affinity across multiple teams, peers and upper management.

Member of Security leadership team that manages NIST Cyber Security, PCI, SOX and SOC 1 & 2 guidelines, principals and audits to remain compliant

Implement strategies to improve current processes and procedures and identifies cost reduction opportunities in order to enhance business operations.

Manage multiple Infrastructure teams, including Server, System, Storage, DevOps, Release Management, Change Management, VMWare, Network, Service Desk, Helpdesk, NOC, Incident Management, SCCM, Problem Management and Project Management teams.

Responsible for Disaster Recovery and secondary data center.

Responsible for ensuring that ITIL is followed for IT service management.

Manage teams that support business applications, software development life cycles, ERP systems, reporting, HR, marketing and corporate systems.

Define and lead corporate/enterprise wide IT Projects: HA Data Center, Segmentation of domestic and international, Cloud implementation, Mobile platform implementation, EMC DP suite implementation, UCS Director implementation, Network Core replacement and VMWare VRealize Implementation.

Responsible for managing IT infrastructure life cycle projects; acts as single-point of accountability and escalation for overall support activities, including problem, application support, change management, incident management, and project issues.

Manage a geographically dispersed team of IT resources (application and infrastructure) to complete all aspects of the project, including, but not limited to, estimation, planning, requirements, design, build, test, and release.

Responsible for defining project approach, effort, scope, schedule, team member roles and expectations to ensure that resources are used efficiently and met project plan objectives.

Member of Strategic Planning and Process Management team.

Manage IT processes and procedures, vendor relationships and documentation.

Communicate effectively to direct reports, executive levels, VP levels and stake holders.

Employer: Church Street Health Management Sr. Director of IT, February 2011 – July 2013

Ensured team adherence to all IT processes, policies, and procedures including IT Security

Responsible for operational excellence of Enterprise IT Operations assuring a reliable, responsive and secure Network and Infrastructure across the US

Managed staff and accountable for personnel actions including hiring, performance and salary reviews, training, mentoring, coaching, growth, career paths and disciplinary action

Implement strategies to improve current processes and procedures and identifies cost reduction opportunities in order to enhance business operations

Manage the selection, procurement, and implementation of application software packages and other programming technologies

Managed IT Infrastructure team supporting over 2500 end users and over 350 physical and virtual servers and 2500 workstations throughout the United States

Communicated effectively to direct reports, executive levels, VP levels and stake holders

Coordinated, tracked resources, reported status, timelines, milestones, budgets and executed activities to close projects

Responsible for managing IT infrastructure life cycle projects; acts as single-point of accountability and escalation for overall support activities, including problem, change, incident management, and project issues

Managed a geographically dispersed team of IT resources (application and infrastructure) to complete all aspects of the project, including, but not limited to, estimation, planning, requirements, design, build, test, and release.

Responsible for defining project approach, effort, scope, schedule, team member roles and expectations to ensure that resources are used efficiently and meet project plan objectives.

Managed and Maintained Active Directory, Group Policies, in a Windows 2003 & 2008 environment.

Project Managed and implemented VM Ware, Server upgrades hardware, OS and software, Sonic Firewalls, VOIP, Go to Meeting and full SDLC Dental Software Upgrade to 125 locations throughout the US.

Project Managed the Upgrades of Sage Abra Mas500 at corporate site, implemented Disaster Recovery roll out, email spam filtering system and moved the Data Center.

Implemented and Manage VMware VSphere

Manage VMWare virtual environment VSphere, VCenter, VMotion, VSheild, Storage DRS, and HA

Built, Managed and Maintained Servers and Workstations (WSUS, MOM, patches, security updates, software and hardware)

Managed Cisco Internal Routers and Wireless LAN Controller

Implemented and Managed Imaging Software (Acronis and Ghost)

Managed Share Point 2007 and managed IT assets, including hardware, software and equipment

Coordinated all project activities with business owners/stakeholders

Developed and/or reviews estimates for the project’s schedule, effort, and budget using best practices and past experiences

Employer: Qualifacts Director of IT/IT PM, May 2007 – January 2011

Responsible for operational excellence of Enterprise IT Operations assuring a reliable, responsive and secure Network and Infrastructure across domestic and international locations

Managed staff and accountable for personnel actions including hiring, performance and salary reviews, training, mentoring, coaching, growth, career paths and disciplinary action

Ensured team adherence to all IT processes, policies, and procedures including IT Security

Ensured that are SaaS environment maintained a 99.99% uptime

Managed Sage HRMS Software with HR

Managed team in all aspects of IT Infrastructure, performs day-to-day management of all phases of the IT project including, obtaining project requirements, design, development, test and deployment of each Project

Managed IT Infrastructure team supporting over 1500 end users and over 300 physical and virtual servers and 1500 workstations throughout the United States

Responsible for managing IT infrastructure projects and life cycle projects; acts as single-point of accountability and escalation for overall support activities, including problem, change, incident management, and project issues

Managed a team of IT resources (application and infrastructure) to complete all aspects of the project, including, but not limited to, estimation, planning, requirements, design, build, test, and release.

Responsible for defining project approach, effort, scope, schedule, team member roles and expectations to ensure that resources are used efficiently and meet project plan objectives.

Project Managed Exchange Server upgrade from 2003 to 2007, Server Upgrade Installations and Updates, Datacenter to a Collocation, Cisco VOIP installation to corporate office, McAfee Data Encryption roll out to 300 corporate workstations, Disaster Recovery Infrastructure and Location, Implementation of SharePoint 2007, email spam filtering system (Barracuda), upgrade from XP to Windows 7, Check Point End Point Full Disk Encryption, VMware ESX 4 VSphere/VCenter

Managed IT Expenditures (Budgeting, Forecasting, Training, Contract Renewals, Operational and Capital Purchases)

Managed the implementation of VMware VSphere

Managed and Maintain Active Directory, Group Policies, in a Windows 2003 & 2008 environment

Installed and managed Windows Server 2003 and 2008

Developed and implemented IT policies and procedures

Managed IT assets, including hardware, software and equipment

Education:

Bachelors in Business Management, San Jose State University, San Jose, CA

Dale Carnegie Leadership Camps

Certifications:

PMP Certified

CCNA Certified

MCSE Certified

ITIL v3 Certified

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