Sales Customer
Resume:
Sacramento, CA
Sep **** - Mar 2004
Sacramento, CA
James Cornell
Professional Summary
Dependable communications industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Skills
Multitasking Verbal communication
Problem-solving Attention to detail
[System] operation
Experience
DirecTv Technician
DirecTv
Helped managers improve area operations by sharing customer feedback and contributing new ideas.
Taught new employees important procedures about safety and heat exhaustion warning signs.
Kept inventory levels optimized and supplies organized for forecasted demands. Recognized and took advantage of opportunities to increase business revenue, including protection plan sales and customer programming options. Taught junior employees how to perform tasks such as training to install satellite tv and communicating with customers.
Supported DirecTv operations by completing assignments with strong focus on quality and performance.
Communications Technician
Arch Wireless
Compiled business, user, and system technical requirements from administrators and engineers to produce relevant updates.
Diagnosed and resolved users' network and equipment problems. Worked closely with technical team members and outside consultants to renovate existing telecommunication systems.
Coordinated ongoing maintenance of telecommunications equipment such as transmitters and Telecom cabling.
Detailed hardware and software specifications and procedures to help technical team members operate consistently.
Sourced equipment from qualified vendors to obtain high-quality components meeting strict technical specifications.
1900 Blue Oaks Blvd #1622, Roseville, CA 95747
*****@*******.***
May 1986
San Jose, CA
Carried out high-quality repair and installation work with little oversight. Ordered, organized, and rotated supplies.
Met targets consistently by working hard and with strong attention to detail. Filed records to keep system efficient and information organized. Consulted with customers to understand desires and suggest best products to meet needs. Education
High School Diploma
Leigh High School
Contact this candidate