DAVID

CONNER

Ready to work... extensive multi unit experience from 4 units to 140 inits

Alexandria, VA 22306

adgae6@r.postjobfree.com

615-***-****

#readytowork

Willing to relocate to: Baltimore, MD - Washington, DC - Morgantown, WV

Authorized to work in the US for any employer

WORK EXPERIENCE

Operations Director

Nielsen Automotive Group - Alexandria, VA

June 2020 to September 2020

1. Took position in a new Industry

2. Moved 700 miles away to accept the position

3. Managed a team of 8 managers plus 4 teams of technicians and office staff

4. Learned 5 new software programs for evaluating 3 different businesses in 7 weeks

5. Created systems to do local on boarding and training, including workplace harassment

6. Created systems to track age of cars going through the system on premises

Vice President of Operations

Best American Hospitality - Nashville, TN

August 2019 to June 2020

Responsible for both Company owned restaurants and franchise restaurants. Also responsible for team of 11 market

leaders and consultants. Franchisees have had two years positive comp growth

Director of Franchise Operations

Shoney's - Nashville, TN

July 2017 to September 2019

Responsible for all Franchise Operations with a team of 4 over 105 stores Also coach to corporate Directors of Operations

with 44 stores

Division Director

Krispy Kreme

September 2016 to April 2017

Responsible for 5 area managers and 58 shops throughout middle United States. Improved profitability through OSAT

initiatives, ingredient controls and waste control while keeping labor to build guest database

Franchise Business consultant

DINEEQUITY - Nashville, TN

2012 to September 2016

Partner with 46 full service franchise stores and 13 franchise groups to produce over $75 million in sales

* Ensure successful opening of any new stores within the region, while upholding the operational performance of all stores

to the highest quality.

* Analyze, coach and guide franchisees in areas such as profitability, Human Resources, facility management, target goals

and accountability in order to assist in increasing revenue. Profitability and performance.

Franchise Business Director

papa john's international

2007 to 2012

Indirectly accountable for sales and operations management for 145 franchise stores and 41 franchise groups, totaling

$110 million dollars in sales

* Partnered with franchisees to create and executive annual business plans and goals.

* Coach and guide new stores, while maintaining high operational standards for all stores.

Director of operations, Nashville, TN

* Oversaw 8 stores and 32 subordinate managers while managing budgets, profits and operations management to

consistently exceed sales and profit forecasts.

* Successfully managed a $9 million dollar business operation in order to produce a profit of $1.8 million dollars.

* Facilitated training of Director of Operations in additional states, while maintaining manager training in the Nashville area,

resulting in the promotion of 5 managers to a Director position over a 3 year time frame.

Director of Operations

papa john's international - Nashville, TN

April 2003 to April 2007

district manager

papa john's international - Indianapolis, IN

2002 to 2003

Oversaw 17 stores and 3 area supervisors while managing budgets, profits and P&L.

* Responsible for $14 million in net sales until the position was eliminated in 2003.

AREA SUPERVISOR

papa john's international

1996 to 2002

Directed 5 stores and 23 managers in store operations, budget and P&L.

* Consistently exceed budget sales and profits by managing $3.5 million dollar business, resulting in $400k profit.

EDUCATION

Bachelor of Science in Universi

Middle Tennessee State University - Murfreesboro, TN

2015

Associates in Business

Colorado Technical University - Colorado Springs, CO

SKILLS

Budgeting

Relationship Management

Operations Management

Process Improvement

Business Consulting

Customer Relationship Management

Change Management

Management

Profit & Loss

Strategic Planning

Human Resources

Project Management

Business Development

CERTIFICATIONS AND LICENSES

ServSafe Certified

April 2021

Certificate in Management

December 2025

ADDITIONAL INFORMATION

Areas of Expertise

* Consultative Leadership

* High-Level Operations Proficiency

* Strategic Planning/Analysis

* Industry Networking

* Operations Conference Attendance

* Competitive Intelligence

* New Territory Development

* Integrity-Based Consulting

* Hospitality Expert

* Tactful Coach

* Sales/Forecast Management

* Proficient with all levels of management

Key Skills Assessment

Strategic Restaurant Performance - Develop and implement strategic and tactical operations avenues to aggressively

develop highly profitable restaurants.

People Management - Committed to quarterbacking internal teams through the exchange of knowledge, experience, and

goal sharing to optimize strategies and drive sales.

Contact this candidate