Cash Handling Customer Service

NERISS PRINCIA NDOUTINGAI

Address

**** ******* *** #* *****, NY 10467

Contact

717-***-**** / *********@*****.***

Summary

I am a highly motivated individual with more than 10 years experiences working in different fields from Back home to the US. With my energetic and positive attitude and also my desire to learn more, I plan on working with other inspiring personalities. My objective is to have highly experienced and detailed-oriented individuals with excellent customer service and interpersonal skills and the ability to adapt to new process quickly.

Cashier/customers Service

Whole Foods Market Inc – New York, NY May 2019-Present

oProcessed sales and payments, Fast Cash Handling

oMaintained accurate records of all transactions.

oPackaged merchandise and assisted customers in loading when needed.

oAddressed customer concerns and issued refunds.

oHelped stock shelves, store product inventory

Cashier/Customer Service

Host/Hostess Benoit Bistro Restaurant- New York, NY Nov 2018- Janvier 2019

oFine dining service,

oconflict Resolution, customer service

oExperience in a high-volume Environment

oFamiliarity with Open Table, Seven room other.

oInteract with customers over the phone and take reservation

oWelcome and sit customers at their arrival.

Tax Preparer

Self Employed New York, NY Jan 2017- Present

oResponsible for income tax preparation for individuals

oBookkeeping and data Entry

oIdentifies potential ta credits and liabilities and ensured accurate and complete returns

oCompletes tax forms in accordance with States and Federal Policies and in compliance with legislation and regulations of New York.

BANK Teller/Commercial

CORIS BANK Burkina Faso Ouagadougou from 2012-2015

oCustomer service

oFast Cash handling

oProcess cash transaction for customers: deposits, loan, payments, withdraws, issue money orders, cashier checks and temporary checks.

oProviding a high level of customer service, problem solving

oAssist Supervisor at the end of the day for a quick checking

Education

oBachelor’s Degree (BBA) /Finance. Baruch College South Manhattan, NY Jan 2020- Present

oAssociate Degree (AS) / Business Management and Accounting

Hostos Community College Bronx, NY Jan 2018- Dec 2019

Awards and Acknowledgements

oOver 3 years’ experience as a cashier in a fast-paced retail environment.

oAble to operate a cash register and handle change quickly, very friendly and team workers.

oCertified for completing the NY Demonstration of knowledge Food Handler Course

oHighly experienced and detailed –oriented individual with excellent customer service and interpersonal skills and the ability to adapt to new processes quickly.

Professional Skills

oGoogle drive, Microsoft World, Microsoft Office, Excel, POS system

oGood listener

oPay attention to small detail

oDecision-making, Team worker, Problem Solver

oAbility to wok under pressure.

Bilingual: French/English

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